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View Full Version : Broadband Extras don't add up ... false advertising?


bomb #21
12-02-2009, 09:08
Hi all. :)

I'm a virgin :D when it comes to starting threads, but this one has been nagging me for weeks now.

Any of the "View Details" links on the BB product page (http://allyours.virginmedia.com/websales/service.do?id=2) (which is for standalone, I guess) take you to a page that includes:

"Broadband Extras - over £300 worth of free online stuff every year; includes photo prints, games and lots more"

"Over £300" is what they've been touting for months, at least. Now there used to be a "What's this?" link on the BB Extras homepage (http://www.virginmedia.com/broadbandextras/) to a breakdown which added up to a shade under £300 a year (Sonic = £2.55 p/m, etc.), but here's the things.

1. The "What's this" link is now suspiciously missing :erm:

2. Back at the "View Details" link, there's also:

"loads of exclusive content worth over £35 a month"

under "Includes".

Now I'm no maths whizz, but even I know that over £35/month = over four hundred per year. So ... what's that about basically?

Of course, the real question is ... is BB Extras only actually worth the total of the services that one can get to work at any given time? :D

TIA,
Andy

Aser
12-02-2009, 14:17
BB Extras aren't worth anything. I had completely forgotten they even existed.

bomb #21
12-02-2009, 14:35
In that case ... my apologies for bringing them up. ;)

moaningmags
12-02-2009, 15:31
I used to play some of the games on Extras but got fed up with the hassles of trying to get the game to authorise me if I hadn't played it for a day or two.

bomb #21
12-02-2009, 16:36
And another thing ... :D

Freeloader and Lego? Perpetual denial. "Cannot be displayed" on a regular basis.

According to TechSupp, they're fine "our end". So now I have to call an 09 number to have a "browser check".

Yeah right. :rolleyes:

Peter_
14-02-2009, 07:08
Well they are going to be making a lot of changes to Broadband Extras in March to find out more click HERE (http://www.virginmedia.com/broadbandextras/faq/)

Broadband Extras is changing

Partner Information

We’re making lots of changes and improvements here at Virgin Media – and one of them affects your Broadband Extras service. We’re still putting the finishing touches to some fantastic free new services, the first of which is called My Stuff, but before it arrives here’s all you need to know about what’s happening to the old Broadband Extras service.

robolots
14-02-2009, 14:08
Broadband Extra's is changing-which is slightly misleading as what it is changing to is not a lot.

The way I have read the email that VM has sent me is that all the extras they previously gave you will no longer be available or you have to pay for them!!
Poor show me thinks!!!

What is or not going to be in "my stuff" ??

anyone know??