thetitletrack
10-02-2009, 02:00
Hello folks,
I'm having gradually more persistent problems with my Broadband connection. I have a NTL 250 modem (Ambit U10C018) and I use my connection 90% for gaming online. I use an 3ft ethernet cable and a Belkin F5D7231-4 Router which is completely default settings as far as I know.
I'm paying for 10Mb broadband from Virgin Media and I am connected to the Renfrew exchange.
My connection seems to be really bad for various online FPS games, where for some reason gradually over the last few month I've been able to hit less and less (i.e. I'm shooting at something and the shots don't register) and also I am getting more and more timeouts on both my gaming and browsing websites in general.
Every evening between 10pm - 2am my router will just randomly stop any throughput. I'll get kicked off any servers I'm using, and I won't be able to use any other programs using the broadband, or even view any webpages. There will still be sync, just no data being sent or recieved (no flashing lights on the modem) and it will resolve itself after 15 to 30 minutes.
I've aslo noticed that a speed test will show me at any time at either close to 10000Kbps or close to 2000Kbps download speed, with upload around 400Kbps, like so...
https://www.cableforum.co.uk/images/local/2009/02/30.png (http://www.speedtest.net)
I looked at my modem interface and got the following settings for upstream and downstream:-
Download Failed (1)
Cable Modem Downstream
Downstream Lock : Locked
Downstream Channel Id : 0
Downstream Frequency : 403000000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : -3.2 dBmV
Downstream SNR : 39.4 dB
Cable Modem Upstream
Upstream Lock : Locked
Upstream Channel ID : 1
Upstream Frequency : 25800000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 55.0 dBmV
Upstream Mini-Slot Size : 2
Cable Modem Upstream Burst
Req
Init Maint
Per Maint
Short Data
Long Data
(1)
(3)
(4)
(5)
(6)
Modulation Type QPSK QPSK QPSK QPSK QPSK Differential Encoding Off Off Off Off Off Preamble Length 64 128 128 100 80 Preamble Value Offset 396 6 6 396 396 FEC Error Correction (T) 0 5 5 3 9 FEC Codeword Information Bytes (k) 16 34 34 78 232 Scrambler Seed 338 338 338 338 338 Maximum Burst Size 0 0 0 35 254 Guard Time Size 8 48 48 25 134 Last Codeword Length Fixed Fixed Fixed Short Short Scrambler on/off On On On On On
I wonder if anyone could possibly look as all these details and point out anything that looks like it might not be right?
I can try provide any other details I can on request.
Many thanks in advance and hoping someone will be able to help.
---------- Post added at 02:00 ---------- Previous post was at 01:29 ----------
Here's a traceroute I just completed....remembering it's 2am at the moment...
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\User>tracert 193.93.47.94
Tracing route to 193.93.47.94 over a maximum of 30 hops
1 17 ms 15 ms 16 ms 10.191.36.1
2 11 ms 8 ms 9 ms renf-t2cam1-b-v122.network.virginmedia.net [80.4.64.181]
3 27 ms 45 ms 11 ms renf-t3core-1b-ae2-0.network.virginmedia.net [195.182.176.181]
4 17 ms 15 ms 17 ms renf-t3core-1a-ge100-0.network.virginmedia.ne
[213.105.175.229]
5 13 ms 13 ms 16 ms man-bb-a-as4-0.network.virginmedia.net [213.105.175.221]
6 56 ms 47 ms 19 ms pop-bb-b-as3-0.network.virginmedia.net [62.252.192.158]
7 37 ms 35 ms 36 ms tele-ic-2-as0-0.network.virginmedia.net [62.253.184.6]
8 44 ms 35 ms 26 ms ntl-gw.telecomplete.net [213.160.97.41]
9 22 ms 25 ms 39 ms v100-r1.rbs.telecomplete.net [213.160.96.52]
10 32 ms 27 ms 28 ms host-213-160-97-202.thn.telecomplete.net [213.160.97.202]
11 27 ms 23 ms 22 ms 193.93.47.94
Trace complete.
I'm having gradually more persistent problems with my Broadband connection. I have a NTL 250 modem (Ambit U10C018) and I use my connection 90% for gaming online. I use an 3ft ethernet cable and a Belkin F5D7231-4 Router which is completely default settings as far as I know.
I'm paying for 10Mb broadband from Virgin Media and I am connected to the Renfrew exchange.
My connection seems to be really bad for various online FPS games, where for some reason gradually over the last few month I've been able to hit less and less (i.e. I'm shooting at something and the shots don't register) and also I am getting more and more timeouts on both my gaming and browsing websites in general.
Every evening between 10pm - 2am my router will just randomly stop any throughput. I'll get kicked off any servers I'm using, and I won't be able to use any other programs using the broadband, or even view any webpages. There will still be sync, just no data being sent or recieved (no flashing lights on the modem) and it will resolve itself after 15 to 30 minutes.
I've aslo noticed that a speed test will show me at any time at either close to 10000Kbps or close to 2000Kbps download speed, with upload around 400Kbps, like so...
https://www.cableforum.co.uk/images/local/2009/02/30.png (http://www.speedtest.net)
I looked at my modem interface and got the following settings for upstream and downstream:-
Download Failed (1)
Cable Modem Downstream
Downstream Lock : Locked
Downstream Channel Id : 0
Downstream Frequency : 403000000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : -3.2 dBmV
Downstream SNR : 39.4 dB
Cable Modem Upstream
Upstream Lock : Locked
Upstream Channel ID : 1
Upstream Frequency : 25800000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 55.0 dBmV
Upstream Mini-Slot Size : 2
Cable Modem Upstream Burst
Req
Init Maint
Per Maint
Short Data
Long Data
(1)
(3)
(4)
(5)
(6)
Modulation Type QPSK QPSK QPSK QPSK QPSK Differential Encoding Off Off Off Off Off Preamble Length 64 128 128 100 80 Preamble Value Offset 396 6 6 396 396 FEC Error Correction (T) 0 5 5 3 9 FEC Codeword Information Bytes (k) 16 34 34 78 232 Scrambler Seed 338 338 338 338 338 Maximum Burst Size 0 0 0 35 254 Guard Time Size 8 48 48 25 134 Last Codeword Length Fixed Fixed Fixed Short Short Scrambler on/off On On On On On
I wonder if anyone could possibly look as all these details and point out anything that looks like it might not be right?
I can try provide any other details I can on request.
Many thanks in advance and hoping someone will be able to help.
---------- Post added at 02:00 ---------- Previous post was at 01:29 ----------
Here's a traceroute I just completed....remembering it's 2am at the moment...
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\User>tracert 193.93.47.94
Tracing route to 193.93.47.94 over a maximum of 30 hops
1 17 ms 15 ms 16 ms 10.191.36.1
2 11 ms 8 ms 9 ms renf-t2cam1-b-v122.network.virginmedia.net [80.4.64.181]
3 27 ms 45 ms 11 ms renf-t3core-1b-ae2-0.network.virginmedia.net [195.182.176.181]
4 17 ms 15 ms 17 ms renf-t3core-1a-ge100-0.network.virginmedia.ne
[213.105.175.229]
5 13 ms 13 ms 16 ms man-bb-a-as4-0.network.virginmedia.net [213.105.175.221]
6 56 ms 47 ms 19 ms pop-bb-b-as3-0.network.virginmedia.net [62.252.192.158]
7 37 ms 35 ms 36 ms tele-ic-2-as0-0.network.virginmedia.net [62.253.184.6]
8 44 ms 35 ms 26 ms ntl-gw.telecomplete.net [213.160.97.41]
9 22 ms 25 ms 39 ms v100-r1.rbs.telecomplete.net [213.160.96.52]
10 32 ms 27 ms 28 ms host-213-160-97-202.thn.telecomplete.net [213.160.97.202]
11 27 ms 23 ms 22 ms 193.93.47.94
Trace complete.