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savenosouls
22-01-2009, 21:30
Can anyone enlighten me

While looking at the logs in the modem config I noticed the following entry:-

2009-01-22 18:56:32 4-Error 0x041D0444 SW upgrade Failed before download - File not Present

Should I be worried? or is all normal?

Thanks for any info in advance

cabsandy
22-01-2009, 21:33
Can anyone enlighten me

While looking at the logs in the modem config I noticed the following entry:-

2009-01-22 18:56:32 4-Error 0x041D0444 SW upgrade Failed before download - File not Present

Should I be worried? or is all normal?

Thanks for any info in advance

Normal-every modem wiil attempt a firmware upgrade on reboot/power up.If the firmware isn't on the server (it rarely is), you will this this error.Ignore it.

HTH ;)

savenosouls
22-01-2009, 21:35
Thanks for the info - I'm fairly techo competent but the cable modem side of things baffle me.

cabsandy
22-01-2009, 22:15
Thanks for the info - I'm fairly techo competent but the cable modem side of things baffle me.

99% of people I know are the same so don't take it personally. :D and some of them should...... (know how it works that is)