seanyseansean
06-01-2009, 10:40
Hi,
Are there any engineers who could do a quick check for me please? We have a NTL Business fibre connection with leased line+phone. After coming back from the Christmas break staff are complaining that calls are being dropped randomly.
I've checked our Avaya box which seems okay, but it's such a bag of c**p that I wouldn't be surprised if it was the issue. It would be nice to verify that Virgin / NTL don't have a know problem at their end before I go digging too far.
Thank you :)
edit: p.s. we are connected to the 'azte' UBR, which is strange as we're only 1 mile away from Staverton. Is Staverton residential customers only?
Are there any engineers who could do a quick check for me please? We have a NTL Business fibre connection with leased line+phone. After coming back from the Christmas break staff are complaining that calls are being dropped randomly.
I've checked our Avaya box which seems okay, but it's such a bag of c**p that I wouldn't be surprised if it was the issue. It would be nice to verify that Virgin / NTL don't have a know problem at their end before I go digging too far.
Thank you :)
edit: p.s. we are connected to the 'azte' UBR, which is strange as we're only 1 mile away from Staverton. Is Staverton residential customers only?