Kard
21-12-2008, 03:16
Since the 12th December, each and every day at 1:44am, my cable modem has reset, disconnecting me from my gaming server and generally making things awkward for me (i'm a night owl). I'm wondering if this is something others are experiencing or perhaps it's a fault my side.
The log, every time looks like this;
Sun Dec 21 01:44:41 2008 Sun Dec 21 01:44:41 2008 Information (7) The s/w filename specified in the config file is the same as ...
Sun Dec 21 01:44:41 2008 Sun Dec 21 01:44:41 2008 Information (7) A software upgrade filename was specified in the config file.
Sun Dec 21 01:44:41 2008 Sun Dec 21 01:44:41 2008 Information (7) Authorized
Sun Dec 21 01:44:41 2008 Sun Dec 21 01:44:41 2008 Information (7) Registration complete!
Sun Dec 21 01:44:41 2008 Sun Dec 21 01:44:41 2008 Information (7) We registered with a DOCSIS 1.0 config file!
Sun Dec 21 01:44:41 2008 Sun Dec 21 01:44:41 2008 Information (7) Received a REG-RSP message from the CMTS...
Sun Dec 21 01:44:41 2008 Sun Dec 21 01:44:41 2008 Information (7) Sending a REG-REQ to the CMTS...
Sun Dec 21 01:44:41 2008 Sun Dec 21 01:44:41 2008 Information (7) CableModem SNMP configure complete
Sun Dec 21 01:44:39 2008 Sun Dec 21 01:44:39 2008 Information (7) IP init completed ok
Sun Dec 21 01:44:39 2008 Sun Dec 21 01:44:39 2008 Information (7) CableModem TFTP init ok
Sun Dec 21 01:44:33 2008 Sun Dec 21 01:44:33 2008 Error (4) ToD request sent- No Response received
Sun Dec 21 01:44:33 2008 Sun Dec 21 01:44:33 2008 Information (7) CableModem DHCP client init ok
Sun Dec 21 01:44:33 2008 Sun Dec 21 01:44:33 2008 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Sun Dec 21 01:44:28 2008 Sun Dec 21 01:44:28 2008 Information (7) MAP w/initial maintenance region received
Sun Dec 21 01:44:28 2008 Sun Dec 21 01:44:28 2008 Information (7) Downstream sync ok
Sun Dec 21 01:44:28 2008 Sun Dec 21 01:44:28 2008 Information (7) MAP w/initial maintenance region received
Sun Dec 21 01:44:28 2008 Sun Dec 21 01:44:28 2008 Information (7) Beginning initial ranging...
Sun Dec 21 01:44:28 2008 Sun Dec 21 01:44:28 2008 Information (7) downstream time sync acquired...
Sun Dec 21 01:44:28 2008 Sun Dec 21 01:44:28 2008 Information (7) Downstream sync ok
Sun Dec 21 01:44:27 2008 Sun Dec 21 01:44:27 2008 Information (7) starting ds time sync acquisition...
Sun Dec 21 01:44:25 2008 Sun Dec 21 01:44:25 2008 Information (7) MAP w/initial maintenance region received
Sun Dec 21 01:44:24 2008 Sun Dec 21 01:44:24 2008 Information (7) Downstream sync ok
Sun Dec 21 01:44:24 2008 Sun Dec 21 01:44:24 2008 Information (7) Beginning initial ranging...
Sun Dec 21 01:44:24 2008 Sun Dec 21 01:44:24 2008 Information (7) downstream time sync acquired...
Sun Dec 21 01:44:24 2008 Sun Dec 21 01:44:24 2008 Information (7) Downstream sync ok
Sun Dec 21 01:44:23 2008 Sun Dec 21 01:44:23 2008 Information (7) starting ds time sync acquisition...
Sun Dec 21 01:44:19 2008 Sun Dec 21 01:44:19 2008 Information (7) MAP w/initial maintenance region received
Sun Dec 21 01:44:18 2008 Sun Dec 21 01:44:18 2008 Information (7) Downstream sync ok
Sun Dec 21 01:44:18 2008 Sun Dec 21 01:44:18 2008 Information (7) Beginning initial ranging...
Sun Dec 21 01:44:18 2008 Sun Dec 21 01:44:18 2008 Information (7) downstream time sync acquired...
Sun Dec 21 01:44:18 2008 Sun Dec 21 01:44:18 2008 Information (7) Downstream sync ok
Sun Dec 21 01:44:17 2008 Sun Dec 21 01:44:17 2008 Information (7) starting ds time sync acquisition...
Sadly the log doesn't really show anything other than the usual start sequence, and I'm guessing due to log limits it doesn't show what triggers the reset, but it's the same every night.
The reset is very fast, lasting only a few seconds (30 tops), but it's enough to cause havoc for the people i'm playing with at the moment because it disconnects me from all active services meaning my downtime is actually around 5 minutes (doesn't sound much, but for gaming it's a pain in the ass).
A call to the CS ended badly (Thursday), I couldn't understand a word the woman was saying and sadly I had a hard time explaining to her that my service was actually fine other than these modem resets, yet she insisted that I rebooted, did some kind of dance whilst balancing my keyboard and mouse on my little toe :p:
It's a 250 NTL branded modem, power/signal levels acceptable, UBR moderate overcrowding but nothing too serious.
Any advice would be appreciated.
The log, every time looks like this;
Sun Dec 21 01:44:41 2008 Sun Dec 21 01:44:41 2008 Information (7) The s/w filename specified in the config file is the same as ...
Sun Dec 21 01:44:41 2008 Sun Dec 21 01:44:41 2008 Information (7) A software upgrade filename was specified in the config file.
Sun Dec 21 01:44:41 2008 Sun Dec 21 01:44:41 2008 Information (7) Authorized
Sun Dec 21 01:44:41 2008 Sun Dec 21 01:44:41 2008 Information (7) Registration complete!
Sun Dec 21 01:44:41 2008 Sun Dec 21 01:44:41 2008 Information (7) We registered with a DOCSIS 1.0 config file!
Sun Dec 21 01:44:41 2008 Sun Dec 21 01:44:41 2008 Information (7) Received a REG-RSP message from the CMTS...
Sun Dec 21 01:44:41 2008 Sun Dec 21 01:44:41 2008 Information (7) Sending a REG-REQ to the CMTS...
Sun Dec 21 01:44:41 2008 Sun Dec 21 01:44:41 2008 Information (7) CableModem SNMP configure complete
Sun Dec 21 01:44:39 2008 Sun Dec 21 01:44:39 2008 Information (7) IP init completed ok
Sun Dec 21 01:44:39 2008 Sun Dec 21 01:44:39 2008 Information (7) CableModem TFTP init ok
Sun Dec 21 01:44:33 2008 Sun Dec 21 01:44:33 2008 Error (4) ToD request sent- No Response received
Sun Dec 21 01:44:33 2008 Sun Dec 21 01:44:33 2008 Information (7) CableModem DHCP client init ok
Sun Dec 21 01:44:33 2008 Sun Dec 21 01:44:33 2008 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Sun Dec 21 01:44:28 2008 Sun Dec 21 01:44:28 2008 Information (7) MAP w/initial maintenance region received
Sun Dec 21 01:44:28 2008 Sun Dec 21 01:44:28 2008 Information (7) Downstream sync ok
Sun Dec 21 01:44:28 2008 Sun Dec 21 01:44:28 2008 Information (7) MAP w/initial maintenance region received
Sun Dec 21 01:44:28 2008 Sun Dec 21 01:44:28 2008 Information (7) Beginning initial ranging...
Sun Dec 21 01:44:28 2008 Sun Dec 21 01:44:28 2008 Information (7) downstream time sync acquired...
Sun Dec 21 01:44:28 2008 Sun Dec 21 01:44:28 2008 Information (7) Downstream sync ok
Sun Dec 21 01:44:27 2008 Sun Dec 21 01:44:27 2008 Information (7) starting ds time sync acquisition...
Sun Dec 21 01:44:25 2008 Sun Dec 21 01:44:25 2008 Information (7) MAP w/initial maintenance region received
Sun Dec 21 01:44:24 2008 Sun Dec 21 01:44:24 2008 Information (7) Downstream sync ok
Sun Dec 21 01:44:24 2008 Sun Dec 21 01:44:24 2008 Information (7) Beginning initial ranging...
Sun Dec 21 01:44:24 2008 Sun Dec 21 01:44:24 2008 Information (7) downstream time sync acquired...
Sun Dec 21 01:44:24 2008 Sun Dec 21 01:44:24 2008 Information (7) Downstream sync ok
Sun Dec 21 01:44:23 2008 Sun Dec 21 01:44:23 2008 Information (7) starting ds time sync acquisition...
Sun Dec 21 01:44:19 2008 Sun Dec 21 01:44:19 2008 Information (7) MAP w/initial maintenance region received
Sun Dec 21 01:44:18 2008 Sun Dec 21 01:44:18 2008 Information (7) Downstream sync ok
Sun Dec 21 01:44:18 2008 Sun Dec 21 01:44:18 2008 Information (7) Beginning initial ranging...
Sun Dec 21 01:44:18 2008 Sun Dec 21 01:44:18 2008 Information (7) downstream time sync acquired...
Sun Dec 21 01:44:18 2008 Sun Dec 21 01:44:18 2008 Information (7) Downstream sync ok
Sun Dec 21 01:44:17 2008 Sun Dec 21 01:44:17 2008 Information (7) starting ds time sync acquisition...
Sadly the log doesn't really show anything other than the usual start sequence, and I'm guessing due to log limits it doesn't show what triggers the reset, but it's the same every night.
The reset is very fast, lasting only a few seconds (30 tops), but it's enough to cause havoc for the people i'm playing with at the moment because it disconnects me from all active services meaning my downtime is actually around 5 minutes (doesn't sound much, but for gaming it's a pain in the ass).
A call to the CS ended badly (Thursday), I couldn't understand a word the woman was saying and sadly I had a hard time explaining to her that my service was actually fine other than these modem resets, yet she insisted that I rebooted, did some kind of dance whilst balancing my keyboard and mouse on my little toe :p:
It's a 250 NTL branded modem, power/signal levels acceptable, UBR moderate overcrowding but nothing too serious.
Any advice would be appreciated.