Massive packet loss in GPL

[Turkey Machine]

I play Grand Prix Legends (GPL) online fairly regularly, and haven't done it for a while, but last night whilst practicing on a UK server, I experienced massive continuous packet loss at random intervals, and it wouldn't go away until I reset the connection. Same thing happened when connected to a server in Australia. Power levels and SNRs are fine I believe, but I can post them if it'll help. All this happened between 1 and 4am BTW.

Is it worth me ringing up tech support about this, as I've had the issue before and hoped since moving from a previous 2Mbit connection to "my" 10Mbit connection it'd go away, but it appears it hasn't. Latency is fine for the most part, but the massive packet loss is really hurting me. If I ring Tech Support, I'd rather talk to someone in the UK, as I have trouble understanding those in India and have read they can be a bit stubborn, so when are the UK call centres open?

[moaningmags]

8am to 10pm.
Why not post in the VM newsgroup?
This is manned by 2nd line agents who will be able to check snr on the ubr for the last 24 hours to see if any issues occurred.

[Turkey Machine]

Seems I shall have to set Thunderbird up accordingly. :)

[Noggo]

You need to find out where the packet loss is occuring. Try Ping Plotter software and do a trace route for a 5 or 10 mins next time it happens. Plus do one when it's good so you have something to compare the bad one with.

As for Australia server goes, how in h3ll can you play on a server there. It's got to be +300ms ping if not more, you'll be driving into the wall a lot :).

[Turkey Machine]

The ping was fine to Oz, believe it or not, the packet loss is what's killing my gaming at the moment.

[Noggo]

You must be a Legend yourself, if you can play a Racing Sim with a +300ms ping :)

I've just done a ping to an Oz quake server:
Pinging 144.140.154.23 with 32 bytes of data:

Reply from 144.140.154.23: bytes=32 time=332ms TTL=99
Reply from 144.140.154.23: bytes=32 time=334ms TTL=99
Reply from 144.140.154.23: bytes=32 time=332ms TTL=99
Reply from 144.140.154.23: bytes=32 time=330ms TTL=99
Reply from 144.140.154.23: bytes=32 time=332ms TTL=99
Reply from 144.140.154.23: bytes=32 time=333ms TTL=99
Reply from 144.140.154.23: bytes=32 time=352ms TTL=99
Reply from 144.140.154.23: bytes=32 time=339ms TTL=99
Reply from 144.140.154.23: bytes=32 time=350ms TTL=99
Reply from 144.140.154.23: bytes=32 time=358ms TTL=99

Ping statistics for 144.140.154.23:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 330ms, Maximum = 358ms, Average = 339ms

[Mick Fisher]

Ah! GPL, those were the days. :)

Unfortunately ping, packet lossand the odd disco was always a problem for me. :(

As an Ntl user (as it was in those days) I only used to bother with UK servers. Funny how plenty of Yanks and Aussies could join a UK server most of the time with OK pings and packet loss. :erm: