Willow7
03-12-2008, 18:02
Hi, I’ve just started using Virgin media, broadband has been working fine for a month and now I’ve just transferred in my old Tiscali land line number. And I have a problem :dunce: which I hope someone can help me with.
When I test by using a mobile phone to ring my cable phone about half the time my answering machine doesn’t answer but keeps ringing. The times it does answer the caller display is showing the incoming number. The times when it doesn’t answer the caller display alternates between showing the incoming number and showing RINGBACK. It flashes between the two messages during the incoming call. I’ve spoken to a few people at Virgin and they say they have no faults and to try another phone.
I have Virgin Media cable in an ex NTL area. The phone services I have active are 1471 (had to ring up to get this enabled) and caller display, I don’t have the Virgin voicemail service. My phone is a BT DIVERSE 6250 answerphone.
When I test by using a mobile phone to ring my cable phone about half the time my answering machine doesn’t answer but keeps ringing. The times it does answer the caller display is showing the incoming number. The times when it doesn’t answer the caller display alternates between showing the incoming number and showing RINGBACK. It flashes between the two messages during the incoming call. I’ve spoken to a few people at Virgin and they say they have no faults and to try another phone.
I have Virgin Media cable in an ex NTL area. The phone services I have active are 1471 (had to ring up to get this enabled) and caller display, I don’t have the Virgin voicemail service. My phone is a BT DIVERSE 6250 answerphone.