View Full Version : UBR Upgrade
Just called support and they say that my UBR update is on the 14th
"Network release date 14th November"
Interestingly enough, he said it was because of the new 50mb, which is happening early next year.
McCartneyUK
12-11-2008, 21:11
Where is your UBR CIS?
Merseyside, if you want to pm me, i will give you the post code.
But I don't know if the UBR has a number, or what that number is sorry.
xspeedyx
13-11-2008, 15:18
Merseyside, if you want to pm me, i will give you the post code.
But I don't know if the UBR has a number, or what that number is sorry.
click connection on the top of the screen and that will tell you what UBR you are on
UBR17
Seems very fast and stable this morning - Downloading at 2353.9. Which is the best its ever been. Will check it again later when things hot up.
brimurray
15-11-2008, 14:05
I would be interested to know the exact location, postcode of my UBR if anyone can help?
cable.ubr08.edin.blueyonder.co.uk
whydoIneedatech
15-11-2008, 14:23
I would be interested to know the exact location, postcode of my UBR if anyone can help?
cable.ubr08.edin.blueyonder.co.uk
Why would you want its location as distance does not matter unlike with BT.
brimurray
15-11-2008, 14:28
Why would you want its location as distance does not matter unlike with BT.
Are you telling me that a run of co ax will not affect the line speeds from a few metres to maybe half a kilometre.?
Science dictates there WILL be attenuation.
whydoIneedatech
15-11-2008, 14:30
Are you telling me that a run of co ax will not affect the line speeds from a few metres to maybe half a kilometre.?
Science dictates there WILL be attenuation.
That is why the are amps in some the boxes, you can be like myself 6/7 miles away and still achieve 20MB.
Liverpool UBR is having some upgrade work done on it next week, plus Dudley and Macclesfield.
http://status-cable.virginmedia.com/vmstatus/maintenanceissue.do;jsessionid=76A231AAD70F6E64098 7D595EE23BC5B.jsps305p:28009?ticket=181108
It was good today and now this evening again, its crap :td:
512 - 1mb speeds at most.
xspeedyx
15-11-2008, 18:52
Like me great speeds in the mornings and crap speeds of the evening but my UBR upgrade will be done on the 25th Nov, which I dont hold much hope for as it was meant to be upgraded in May, all i want is 20Mb which I pay for
Support told me mine was being updated yesterday.
Like me great speeds in the mornings and crap speeds of the evening but my UBR upgrade will be done on the 25th Nov, which I don't hold much hope for as it was meant to be upgraded in May, all i want is 20Mb which I pay for
Ooo November You should be so Lucky Mine is December 23rd allegedly
I wish they would do something with ubr21liv
http://www.mybroadbandspeed.co.uk/results/02167890.png (http://www.mybroadbandspeed.co.uk)
So can anyone on here confirm that UBR17 had its upgrade on the 14th?
whydoIneedatech
16-11-2008, 09:59
So can anyone on here confirm that UBR17 had its upgrade on the 14th?
That could be anywhere as the are more than one uBR 17 on the network
Liverpool UBR is having some upgrade work done on it next week, plus Dudley and Macclesfield.
http://status-cable.virginmedia.com/vmstatus/maintenanceissue.do;jsessionid=76A231AAD70F6E64098 7D595EE23BC5B.jsps305p:28009?ticket=181108
Noggo
Do you Know if Dudley work will help us on the UBRs at Bromsgrove ,
as my speed today has drop to 1Mb , when i have phoned they say i see you have phone lots of times about your speed, feel like contacting the CEO
regard ufitm
No the work on the Dudley UBR will not have any effect on Bromsgrove one.
I have noticed a little drop off in speed but it's nothing to complain about, yet!
https://www.cableforum.co.uk/images/local/2008/11/27.png
No the work on the Dudley UBR will not have any effect on Bromsgrove one.
I have noticed a little drop off in speed but it's nothing to complain about, yet!
https://www.cableforum.co.uk/images/local/2008/11/27.png
www.speedtest.net]https://www.cableforum.co.uk/images/local/2008/11/28.png[/URL]
THis a result of a test just taken ,which is double what i was getting abou 11AM
---------- Post added at 15:32 ---------- Previous post was at 14:28 ----------
Just had this from viginmedia in answer to a question of mine
regarding my UBR 01 bromsgrove.
The upgrade to resolve this issue will take place on the 13th January (date subject to change). We apologise for the inconvenience caused.
They are now saying that the UBR was upgraded on the 14th. But there seems to be some problems with the network now.
No i was told wrong in the first place upgrade in january , nothing was done on the 14/11/08 it was a tdx load causing the problem then , in the words of Victor meldrew I Do'nt Belive it
You were told that there was no upgrade on the 14th? That it was in fact a TDX load causing the problem? and did they tell you the problem was sorted?
CIS, What city / town do you live in?
Found it in Area by Area speedtest thread.
Liverpool right.
There's some work due to be carried out on Thursday, look here:-
http://status-cable.virginmedia.com/vmstatus/maintenanceissue.do;jsessionid=76A231AAD70F6E64098 7D595EE23BC5B.jsps305p:28009?ticket=181108
pabscars
19-11-2008, 09:00
Does anyone know if UBR work is due to commence or is currently underway in warrington WA3, area, sorry i dont know what ubr it is, speed is quite slow at moment 2.5 meg on 20 meg line, i know there are issues relating to oversubscription, but i cant find any evidence of any raised tickets or pending work.
appreciate any feedback
to find your ubr go to the connection tab on the top of this page
pabscars
19-11-2008, 09:18
thanks for the heads up, but i,m currently in work and unable to check via the connection tab at the top of the screen.
xspeedyx
19-11-2008, 16:15
Warrington should be upgraded soon, as thats the next place for the 50Mb trials
Virgin support is now ****ing lying to me and I know it. I know it because of the info they are giving me and I’m very ****ed off.
My UBR was never going to get upgraded, it’s over subscribed and its crap. Past 4pm it’s worthless, won’t stream anything and will hardly open websites. But before this time, it’s okay at around 10mb. I’m paying for 20mb and support say that this is because of an ongoing problem, but one support lad told me this was because of an oversubscribed UBR, simple as that he said, there are too many people on it after that time and its hitting 120% capacity. He told me I would be lucky to stream from youtube when it’s like that, which is EVERY ****ing evening.
Sick to ****ing death of the lies and the service.
Turkey Machine
27-11-2008, 22:15
Get a reduction in your bill since you're not getting the service you pay for.
I just want them to tell me the truth and not the scripted **** they keep coming out with. Why the hell don't they upgrade the UBR?
What ubr are you on i was told the 14th same as you, now i
have been told a date in january I am on UBR01 bromsgrove
UBR17 Merseyside
They said the 14th on the phone and one support rep (adam) told me it was way over subscribed. Then when ntohing changed, I called again (as he told me to if nothing changed) I did and they told me (another rep) that it was another issue altogether and that the upgrade went ahead.
Then when I called to check if the issue was being sorted, or had been sorted, they told me that the UBR was not due an upgrade, it was never done on the 14th and the problem all along was NOT too many people BUT a network problem. A network problem that (funny enough) only seem to happen at the same times every day and last for the same amount of time.
****ing lairs.
BlingCrosby
17-12-2008, 14:00
UBR17 Merseyside
They said the 14th on the phone and one support rep (adam) told me it was way over subscribed. Then when ntohing changed, I called again (as he told me to if nothing changed) I did and they told me (another rep) that it was another issue altogether and that the upgrade went ahead.
Then when I called to check if the issue was being sorted, or had been sorted, they told me that the UBR was not due an upgrade, it was never done on the 14th and the problem all along was NOT too many people BUT a network problem. A network problem that (funny enough) only seem to happen at the same times every day and last for the same amount of time.
****ing lairs.
I feel your pain. Going through the same nonsence for 3 months with ubr15.sgyl.blueyonder.co.uk in edinburgh. I get the distinct impression all the engineers are busy upgrading existing working ubrs for the 50mg upgrade, and ignoring the knackered ones. Why should they upgrade something that is going to be upgraded again soon? As usual, the loser is the customer... Thanks Virgin.
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