vanman112
12-11-2008, 16:01
I wonder if anyone here has experienced any routing issues following a broadband speed upgrade at VM? This is an issue I am currently facing.
I am new to this forum, have searched and found one or two similar threads (though none which is both recent and contains a resolution), so am posting my problem in the hope that someone might help.
Environment:
Birmingham/Solihull B90 postcode area. Former Telewest customer. Broadband XL user (was 4Mbps, recently upgraded to 10Mbps). Linksys WRT54G router (not provided by VM) with numerous computers behind it running XP, Ubuntu and OpenSUSE. Plus a Wii.
Problem:
4Mbps service always worked perfectly. IP address allocated via DHCP to WAN side of router was 82.36.xxx.xxx. This was the old Telewest network.
Went on holiday a couple of weeks ago. Came back. 10Mbps upgrade had been implemented. IP address on WAN link is now 213.48.xxx.xxx (NTL network?). Download speed does indeed peak near 10Mbps BUT...
Some IP addresses are now largely unreachable. For example, none of the wikipedia sites is reachable although traceroute does eventually get there with some timeouts and dropped packets.
Some services operated by Yahoo! are also affected. I can load Flickr, but I see no images because the servers which serve them can't be reached.
Alternative DNS (OpenDNS) does not help.
There seems to be a routing issue in VM's network. Is anyone else seeing this issue? Has anyone managed to resolve it?
TIA
I am new to this forum, have searched and found one or two similar threads (though none which is both recent and contains a resolution), so am posting my problem in the hope that someone might help.
Environment:
Birmingham/Solihull B90 postcode area. Former Telewest customer. Broadband XL user (was 4Mbps, recently upgraded to 10Mbps). Linksys WRT54G router (not provided by VM) with numerous computers behind it running XP, Ubuntu and OpenSUSE. Plus a Wii.
Problem:
4Mbps service always worked perfectly. IP address allocated via DHCP to WAN side of router was 82.36.xxx.xxx. This was the old Telewest network.
Went on holiday a couple of weeks ago. Came back. 10Mbps upgrade had been implemented. IP address on WAN link is now 213.48.xxx.xxx (NTL network?). Download speed does indeed peak near 10Mbps BUT...
Some IP addresses are now largely unreachable. For example, none of the wikipedia sites is reachable although traceroute does eventually get there with some timeouts and dropped packets.
Some services operated by Yahoo! are also affected. I can load Flickr, but I see no images because the servers which serve them can't be reached.
Alternative DNS (OpenDNS) does not help.
There seems to be a routing issue in VM's network. Is anyone else seeing this issue? Has anyone managed to resolve it?
TIA