Fairway
27-10-2008, 12:42
This aint really a moan just a little head scratch.
Last week my modem powerpack started smoking from the little vents on the top and the power died to the modem as you would expect, anyway, I rang them up and got a lady that was very very hard to understand and I told her the problem.
It started the normal way 'please turn off your antivirus firewall etc, err hang on love I said 'it's not the modem thats faulty its the power supply can you please send me a new one :) and I will just plug it in and jobs a gud un.
Nope she said we don't just do power supplies, I will send you a new modem with a new power supply, hmmm oddd me thinks but ok.
2 days later I get a parcel with two separate boxes in it, one had the modem and one had the power pack, and a letter saying we don't want the old one back you may dispose of it responsibly... why couldn't they just send the powerpack? and no I havn't used the new modem, it just seems a waste of money and now there is a new untouched modem waiting to be fed into the system of iffyness if I was that way inclined !!
Can't fault the delivery time though lol.
Last week my modem powerpack started smoking from the little vents on the top and the power died to the modem as you would expect, anyway, I rang them up and got a lady that was very very hard to understand and I told her the problem.
It started the normal way 'please turn off your antivirus firewall etc, err hang on love I said 'it's not the modem thats faulty its the power supply can you please send me a new one :) and I will just plug it in and jobs a gud un.
Nope she said we don't just do power supplies, I will send you a new modem with a new power supply, hmmm oddd me thinks but ok.
2 days later I get a parcel with two separate boxes in it, one had the modem and one had the power pack, and a letter saying we don't want the old one back you may dispose of it responsibly... why couldn't they just send the powerpack? and no I havn't used the new modem, it just seems a waste of money and now there is a new untouched modem waiting to be fed into the system of iffyness if I was that way inclined !!
Can't fault the delivery time though lol.