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View Full Version : Virgin Media Free Wireless Router?

Zain
26-10-2008, 16:58
hey,

im on the XL Broadband package, i heard that customers on the L And XL get a free wireless router? is it for new customers and existing?

Thanks.
whydoIneedatech
26-10-2008, 17:04
New only
graham1332
26-10-2008, 17:46
New customers seem to be getting good deals , i think its about time vm started looking after there existing customers, sky have really good deals on now, lol,,,
xpod
26-10-2008, 18:41
Cant people(XL?) still call up and request one for just the cost of P&P?
Thats how many on here first got he things if i remember correctly,me included.
whydoIneedatech
26-10-2008, 18:47
Cant people(XL?) still call up and request one for just the cost of P&P?
Thats how many on here first got he things if i remember correctly,me included.
Yes but it quickly got oversubscribed so they had to pull the offer.
xpod
26-10-2008, 18:58
Yes but it quickly got oversubscribed so they had to pull the offer.

Oh well,that`s that idea up the spout then.
jonbr
27-10-2008, 15:38
If any one does get one, do not let VM install it. I got asked by a friend who had XL and a VM installed wireless router to setup a new laptop for use on their wireless router. While diagnosing why it didn't work I discovered that not only was the router wired incorrectly, they were piggy backing of their neighbours connection with their existing laptop! So much for VM knowing what they are doing. My friends are now using their own connection and getting much greater download speeds.
whydoIneedatech
27-10-2008, 15:43
You install the wireless router yourself as the engineer has no part in the installation.
ufitm
27-10-2008, 16:40
hey,

im on the XL Broadband package, i heard that customers on the L And XL get a free wireless router? is it for new customers and existing?

Thanks.
I am on the same package as you and i asked for one at the start of the
month and i reccived one well with in the delivery time . found it easy to install .and i am not a new customer been one for years, i would give them a ring, not even charged p&p
esdxc37
27-10-2008, 18:42
You install the wireless router yourself as the engineer has no part in the installation.

If its a new BB install and you ordered a wireless router the engineer should take it out to the customer.
ufitm
27-10-2008, 19:15
If its a new BB install and you ordered a wireless router the engineer should take it out to the customer.

mine was a addition to my services it was sent to me by UPS
iFrankie
27-10-2008, 19:29
your better off buying one, the one i bought was 19.99 from argos and it works great
whydoIneedatech
27-10-2008, 19:37
If its a new BB install and you ordered a wireless router the engineer should take it out to the customer.
But will not install it, that is why it is called a self install;)
xspeedyx
27-10-2008, 22:27
they aint insuranced to touch your equipment