Is the BBC website down?

[m044bz00]

Just wondering if anyone else is having problems getting on to www.bbc.co.uk (http://www.bbc.co.uk)

I've been unable to access it since at least 7am this morning

Is it down or could it be a routing issue

Haven't found any other websites I'm unable to access and everything else appears OK

Anyone else around Stoke on Trent unable to access it?

[cimt]

It's working fine for me, but I'm in Middlesbrough.

[Angua]

Fine in Oxfordshire for what seems to be front pages :shrug:

Problems getting on to linked pages thereafter. :dozey:

[m044bz00]

Just to add I can run tracert ok and also ping it ok

just can't load anything

[Maggy]

Got through..but my connection is like treacle this am..I think youngest born must have been downloading overnight.

[Angua]

Now the BBC site is down for me too :mis:

[Druchii]

All working fine from here.

[Jeepers]

no problem here ...works fine must be a regonal thing

[m044bz00]

I've just rebooted my modem and it's back !!!!

Maybe just a coincidence - seems like there could be some routing issues out there though

[shibby]

I had problems accessing the BBC main site this morning.
The last few days the main BBC.co.uk domain had problems. First the refreshing because /ok? was appended to the end. Now it just doesn't plan work.
I suggest you just try news.bbc.co.uk instead.

[zonerc]

m044bz00 (http://www.cableforum.co.uk/board/members/14287.html) can you get on http://uk.yahoo.com/ with out any probs as i see your in stoke on trent and im having real probs unless i use a proxy but if i do i cant get in my router. in tunstall st6 by the way.

[m044bz00]

m044bz00 (http://www.cableforum.co.uk/board/members/14287.html) can you get on http://uk.yahoo.com/ with out any probs as i see your in stoke on trent and im having real probs unless i use a proxy but if i do i cant get in my router. in tunstall st6 by the way.
No problems here - just loaded up straight away

BBC.co.uk has been ok since yesterday morning too

[zonerc]

ok thanks alot m8 for the quick responce

[Pachyderm]

I think that it is down again now and that is why the number of guests viewing the thread is going up, currently 496 guests, was 414 guests before I just registered to post this.

[Welshchris]

not working for me here in Swansea.

[50420]

not working in port talbot

[Sephiroth]

The news site is excruciatingly slow at the moment in RG41 and the main BBC site isn't serving.

[Druchii]

Slow here, but other than that pretty normal.

[Sir John Luke]

...or here in S Manchester

[Maggy]

Very,very slow on the news section. Lucky not to time out..and also slow on sites I'm subscribed to..

[Axegrinder]

Very slow but not timing out for me.

[adzii_nufc]

Off Here, Newcastle

[Dynamoo]

Very, very slow here. Was down completely at about 0200 this morning.

Feels like a DDOS attack - the BBC was hit by a major one almost exactly a year ago: http://www.theinquirer.net/inquirer/news/1049435/bbc-suffers-ddos-attack

Added: although going through a proxy seems OK and I can't see anyone one other broadband forums complaining of the same issue.

[Sir John Luke]

back now (S Manchester)

[adzii_nufc]

Back In Newcastle But Not Much Speed In it

[Maggy]

It is slowly getting faster...They must have greased the hamsters wheel.;)

[adzii_nufc]

Hamster :O ... Get the Big guns out.. Go rabbits go!!

[beanie]

Its not working for me in Birmingham UK. Have spoke to a bloke on the Virgin Media helpdesk who is unable to understand the english language. He says it works for him fine and not me. Probably would work if he isnt in the UK!!!!!!!!!!

He declines there is any issue and its not on the Virgin Media Status Page.

P.S the issue has been effecting facebook.

Also I woke up to find my internet dead, had to reboot my modem

[adzii_nufc]

Its not working for me in Birmingham UK. Have spoke to a bloke on the Virgin Media helpdesk who is unable to understand the english language. He says it works for him fine and not me. Probably would work if he isnt in the UK!!!!!!!!!!

He declines there is any issue and its not on the Virgin Media Status Page.

P.S the issue has been effecting facebook.

Also I woke up to find my internet dead, had to reboot my modem

Facebook is fine for me, But Lets stick to Topic Before we get a... ''This Site Is Down For me thread''

[beanie]

Facebook is fine for me, But Lets stick to Topic Before we get a... ''This Site Is Down For me thread''

Ok fair enough :)

[adzii_nufc]

Tbh I think He May be Right Though, Anyone Having problems with Other sites.. As Im having Difficulties on a few more than just BBC.. Sorry For straying Off topic Just its a bit Odd that In One Morning Half Of VM is Experiencing Problems..

[Angua]

Very Slow @ 8:24 GMT page still not loaded :mis:

[beanie]

I can ping bbc.co.uk but I can not get there. If you ask me its a routing issue on Virgins Network. This is why it effects more than 1 website!

[Maggy]

Tbh I think He May be Right Though, Anyone Having problems with Other sites.. As Im having Difficulties on a few more than just BBC.. Sorry For straying Off topic Just its a bit Odd that In One Morning Half Of VM is Experiencing Problems..

No! All the other sites I've tried including Facebook are super fast.:)

[adzii_nufc]

No! All the other sites I've tried including Facebook are super fast.:)

I said Half Of Virgin Media Ger on yer Own half! :p:

[beanie]

Virgin Media website working as well as normal!

Only 1 effected website?

[adzii_nufc]

Well It could Differ for sites.. you said Facebook was down for you.. Its up for me..

But some of my sites that Shall Not be named! are down!

Stop thinking that way too! I have a Girlfriend

08:34 GMT BBC's Hamster Runs out of gas... Now where do i put the Petrol Knob :S?

[beanie]

Well It could Differ for sites.. you said Facebook was down for you.. Its up for me..

But some of my sites that Shall Not be named! are down!

Stop thinking that way too! I have a Girlfriend

Ah not down. Works fine for a few mins, then returns half the webpage like it did on that screen shot of the Virgin Media Status page.

[Maggy]

I said Half Of Virgin Media Ger on yer Own half! :p:

Oh come on this is too small a sample to claim half...:PP:

[adzii_nufc]

Oh come on this is too small a sample to claim half...:PP:

Well You Were Right.. Dropped my GF off this morning for college.. Rang her.. She cant get on BBC there.. Via Different ISP.. So we now know its not Virgin :)

She's Gonna Ring me from College and tell me If their Connections can Access it :)

So far 2x Cases In Newcastle

And Maggy.. still lol get in yer 3/4 then :P

[Dynamoo]

www.bbc.co.uk is very slow to load on my work connection (BT). News seems to be running better but still a bit sluggish.

The BBC have a whole slew of servers and Ip addresses, but just for comparison I'm seeing 212.58.251.197 for www.bbc.co.uk (which isn't working very well) at the moment.

[beanie]

I have called a Principle Technician on his mobile phone, he has confirmed the website does not load properly and he has escalated the issue.

Why does the Virgin Media Help Desk not do this??? Do the customers have to do there job for them?

[Sephiroth]

Is your modem ready light on?

[warescouse]

BBC Site is currently running at a rate crawl to stop for me too.

[Dynamoo]

Not just the UK, I'm trying to go via Sweden and it's not working there either.

Twitter indicates that this is widespread: http://twitter.com/#search?q=bbc%20down

[|Kippa|]

It wasn't working for me early this morning but is working fine now.

[beanie]

Is your modem ready light on?

The Help Desk bloke was trying to blame it on the SSL 2.0 Option in Internet Options (IE).

They are upto the normal tricks, being rude and ignoring any comments I make. It took 4 attempts for him to understand my telephone number:

3997?

No 4997!

3997?

No its 4997?

oh 3997?

No the phone number is *** 4997

oh its *** 4997?

YES

Grrrrrrrrrrrrrrrrrrrrrrrrrr

They need an English Helpdesk for there own staff!

[Dynamoo]

Looks OK now from here (BT). Definitely a problem at the BBC end from all the evidence I can find.

[Paul K]

It has been a bit laggy via Sky too so it's definitely not network issues and is looking very much like a BBC side issue.

[beanie]

The Issue seems to be resolved for me now. Birmingham.

[Maggy]

The BBC site is now going at full blast.:tu:

Hamster wheels greased and Hamsters fully fuelled once again..:)

[Taf]

Maybe it was a slow news day...

[Druchii]

Maybe it was a slow news day...
Ah, the puns start rolling in :P

[Angua]

Currently getting This might be because:



We are experiencing abnormal traffic to our network or
the service or servers it is on is not currently available.

Please try the following options instead:



Try again later once we have solved the problem.
Use our site index (http://www.bbc.co.uk/a-z/)




Now seems OK

[AntiSilence]

If you're not sure whether a site is working or not, check it here:

http://downforeveryoneorjustme.com/

[maynas]

Ivcould not access any BBC site last night and it was the same this morning and still is, cannot get iplayer, radio 4, news , anything! Why is this ?

[Mick Fisher]

Seems to be working here?

[beanie]

working fine for me

[Hugh]

Fine in Leeds on 20Mb

[DocDutch]

fine in northamptonshire on 10 and 20 have you got problems getting on other websites also :welcome: to the forum

[moiraf100]

OH had a problem this morning using Safari.

---------- Post added at 19:53 ---------- Previous post was at 19:37 ----------

Down for me now - firefox

[Peter_]

I just tried it in Firefox, IE8, Chrome. Opera, Safari, Slim Browser and K-Meleon the BBC website worked in all 7.

[maynas]

I could not access any BBC site last night and it was the same this morning and still is, cannot get iplayer, radio 4, news , anything! Why is this ?


Update: Had 2 hours on the phone with Virgin Bangalore call center , totally useless , their tick box list assumes problem my end when its thiers. It all came back on line later on this evening but has gone again, very weird. Can't face more confusing conversations today, hope its fixed tomorrow. Amazing thing is they said I was the first to complain when obviously others on here had similar problem.

[Peter_]

Update: Had 2 hours on the phone with Virgin Bangalore call center , totally useless , their tick box list assumes problem my end when its thiers. It all came back on line later on this evening but has gone again, very weird. Can't face more confusing conversations today, hope its fixed tomorrow. Amazing thing is they said I was the first to complain when obviously others on here had similar problem.
Try this site http://www.downforeveryoneorjustme.com/

If it comes back that it is up and you cannot see it then it will be a routing issue which could be anywhere on the network.

As I said above I have tried to access the BBC using 7 different browsers without any issue.

If it is a routing issue then setting a proxy may work as a temporary fix.

------------------------------------------------------------------------------

Proxy for IE

------------------------------------------------------------------------------
The proxy goes in your browser.

The proxy to use is : webcache.virginmedia.com

The port number is : 8080


How to set up proxy in Internet Explorer 6/7

Step 1 ? On the Tools menu in Internet Explorer, click Internet Options, click the Connections tab, and then click LAN Settings.
Step 2 ? Under Proxy server, click to select the Use a proxy server for your LAN check box.
Step 3 ? In the Address box, type the IP address of the proxy server. (e.g. proxy.abc.com or 202.188.17.24)
Step 4 ? In the Port box, type the port number that is used by the proxy server for client connections (by default, 8080).
Step 5 ? You can click to select the Bypass proxy server for local addresses check box if you do not want the proxy server computer to be used when you connect to a computer on the local network.
Step 6 ? Click OK to close the LAN Settings dialog box.
Step 7 ? Click OK again to close the Internet Options dialog box.

Proxy for Firefox

Here is a proxy add on for Firefox https://addons.mozilla.org/en-US/firefox/addon/2464

To enable proxy settings in Firefox 3.0

Select Tools -> Options. ( In some Firefox browser's you have to go to Edit>Preferences usually in LInux )
Select Advanced.
Open the Network tab.
In 'Connections' area click 'Settings' button.
Select Manual Proxy Configuration radio button.
In the necessary proxy field(s), put the same settings in the HTTP field then
Click 'OK'

[unknownsock]

Try this site http://www.downforeveryoneorjustme.com/

If it comes back that it is up and you cannot see it then it will be a routing issue which could be anywhere on the network.

As I said above I have tried to access the BBC using 7 different browsers without any issue.


I am getting the same problem, used your downforeveyone link and it said it was up and just me? Spoke to Virgin Bangalore, Useless, might as well be on mars for the use they are!

---------- Post added at 11:43 ---------- Previous post was at 11:27 ----------

Using Airport wireless router, put your proxy instructions in and seems to have worked, thanks for the info! I note moiraf100 is also a Mac user maybe same problem?

[moiraf100]

Yeah, both myself and OH are mac users.
It's been intermittant all morning.
I've downloaded the FF add on, but don't understand what I have to put here.....
"In the necessary proxy field(s), put the same settings in the HTTP field then
Click 'OK'" :/

[unknownsock]

Yeah, both myself and OH are mac users.
It's been intermittant all morning.
I've downloaded the FF add on, but don't understand what I have to put here.....
"In the necessary proxy field(s), put the same settings in the HTTP field then
Click 'OK'" :/

Are you using airport?

[moiraf100]

Yes I am

[unknownsock]

In safari click preferences bottom of list click Proxies change settings, will launch system prefs. click on proxies in top tabs, then click on web proxy server enter webcache.virginmedia.com :8080 then click web Proxy (HTTP) in left hand list and apply settings. should work but you may find some others may not but use firefox for them!

[qasdfdsaq]

tracert www.bbc.co.uk

[hemelvirgin]

hi,

it's happening again:td:

cant open bbc.co.uk.

happened a few days ago.

ANY ONE ELSE HAVING PROBLEMS ?

all other url's are ok

[telfordcable]

No problem here!

[Pauls9]

It's OK here

[hemelvirgin]

nope still cant get through.

what is the ping procedure test,forgot how to do it

[telfordcable]

nope still cant get through.

what is the ping procedure test,forgot how to do it

look up google for god's sake

[hemelvirgin]

C:\Documents and Settings\Mum>ping -t www.bbc.co.uk
Ping request could not find host www.bbc.co.uk. Please check the name and try ag
ain.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Mum>ping www.cableforum.co.uk

Pinging www.cableforum.co.uk [87.106.245.143] with 32 bytes of data:

Reply from 87.106.245.143: bytes=32 time=28ms TTL=54
Reply from 87.106.245.143: bytes=32 time=30ms TTL=54
Reply from 87.106.245.143: bytes=32 time=30ms TTL=54
Reply from 87.106.245.143: bytes=32 time=27ms TTL=54

Ping statistics for 87.106.245.143:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 27ms, Maximum = 30ms, Average = 28ms

C:\Documents and Settings\Mum>

[Mick Fisher]

A bit slow but working in Northants.

[deakin]

working fine here in Glasgow.

[hemelvirgin]

still down -
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Mum>tracert www.bbc.c.uk
Unable to resolve target system name www.bbc.c.uk.

C:\Documents and Settings\Mum>tracert www.bbc.co.uk
Unable to resolve target system name www.bbc.co.uk.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Mum>ping www.bbc.co.uk
Ping request could not find host www.bbc.co.uk. Please check the name and try ag
ain.

[qasdfdsaq]

You have a DNS problem. VM seem to be having some issues with their DNS servers lately.

Add a secondary/backup DNS server and you should be fine. Google's works well and is easy to remember (but some people disagree with their data protection policies)

[Peter_]

still down -

Then try this.http://www.cableforum.co.uk/board/35162238-post64.html

I just tried it in Firefox, IE8, Chrome. Opera, Safari, Slim Browser and K-Meleon the BBC website worked in all 7 once again so try the proxy above..

[hemelvirgin]

why only bbc other url's i access are fine ?

[qasdfdsaq]

You have a DNS problem. VM seem to be having some issues with their DNS servers lately.

Add a secondary/backup DNS server and you should be fine. Google's works well and is easy to remember (but some people disagree with their data protection policies)
This is why.

[Peter_]

why only bbc other url's i access are fine ?
It is a routing issue that can be rectified very easily as in changing the proxy in your browser or the DNS servers as above.

[hemelvirgin]

It is a routing issue that can be rectified very easily as in changing the proxy in your browser or the DNS servers as above.

so who is to blame , VM ,bbc or my laptop and pc ???.

if i cant still access this site tommorow will report fault to 150(will not hold my breath)

[qasdfdsaq]

You have a DNS problem. VM seem to be having some issues with their DNS servers lately.

Add a secondary/backup DNS server and you should be fine. Google's works well and is easy to remember (but some people disagree with their data protection policies)

This is why.
VM.

[Hugh]

so who is to blame , VM ,bbc or my laptop and pc ???.

if i cant still access this site tommorow will report fault to 150(will not hold my breath)

or you could just follow some of the advice you've been given re changing proxy/dns Server.....

[moiraf100]

Followed given instructions from yesterday on how to change proxy/dns server, and the BBC site which was playing up is now fine. I didn't tick the box to use it for all protocols - should I have? I just put it in the http proxy box. (Firefox)

[qasdfdsaq]

BBC only really provides HTTP services anyway, so you should be fine.

[KBHammer]

bbc.co.uk unavailable for me here in St Albans this evening. Works fine if I switch to my Vodafone dongle, so it's definitely a VM problem.

[moiraf100]

OH has just changed his proxy/dns settings on Safari and has the Beeb back :)

[Peter_]

OH has just changed his proxy/dns settings on Safari and has the Beeb back :)
If a site is up that normally solves it and you would be advised to do exactly that if you rang up.

[Woody93]

Rang Virgin and their solution was to use webcache.virginmedia.com (port:8080) as a proxy. This sounds like a bit of bodge job to me and now I've started getting a 'cannot connect to proxy server' error message every now and again

[Peter_]

Rang Virgin and their solution was to use webcache.virginmedia.com (port:8080) as a proxy. This sounds like a bit of bodge job to me and now I've started getting a 'cannot connect to proxy server' error message every now and again
It is the same proxy that I posted above and not a bodge job, you can try the google version or even Open DNS.

[Gawdluvvaduck]

The BBC website has not worked for several days here at Watton At Stone, I seem to be able to get a page but it is several days old.

[Hugh]

Have you tried any of the solutions mentioned in this thread, Glad?

[hemelvirgin]

It is the same proxy that I posted above and not a bodge job, you can try the google version or even Open DNS.

i can't still reach bbc.co.uk dns error.

will ring vm 150.

i am not altering any dns settings on all 4 of my machines @ home.

why should vm customers sort out vm existing n/work problems ?

[Peter_]

i can't still reach bbc.co.uk dns error.

will ring vm 150.

i am not altering any dns settings on all 4 of my machines @ home.

why should vm customers sort out vm existing n/work problems ?
I have only heard of this issue in this thread as no one has called in and spoken to me and nor do we have it listed as a fault.

The will a routing issue somewhere that is affecting you as I can get it on all 7 browsers on my computer.

They will check the connection is working and make out a report but as for it being fixed as an individual fault I very much doubt it as sooner or later the routing will fix itself.

They will advise you to add a proxy to your machines.

[hemelvirgin]

I have only heard of this issue in this thread as no one has called in and spoken to me and nor do we have it listed as a fault.

The will a routing issue somewhere that is affecting you as I can get it on all 7 browsers on my computer.

They will check the connection is working and make out a report but as for it being fixed as an individual fault I very much doubt it as sooner or later the routing will fix itself.

They will advise you to add a proxy to your machines.

hi,

final straw !
i have been using a web based traing site www.activ-training.co.uk/training over the last week which has cost me nearly £200,now today getting dns errors.
RANG 150 told them bbc & url above not working.
had to enter webcache.virginmediacom & port 8080 into my ie connection settings under the LAN tab.

ALL OK NOW...............

the end

[dave t]

I have only heard of this issue in this thread as no one has called in and spoken to me and nor do we have it listed as a fault.


Check the Virgin Media forums then. Plenty of threads on it there. The engineer that just visited me to sort out an unrelated problem said he was aware of the DNS problem.

It is a DNS fault. nslookup will NOT work from a machine using VMs DNS. We've had to add Google or another 3rd party DNS to work around it.

The thing is, we shouldn't have to. This is a fault, and as far as we can see so far, it is national, and not down to local routing problems.

[Peter_]

Check the Virgin Media forums then. Plenty of threads on it there. The engineer that just visited me to sort out an unrelated problem said he was aware of the DNS problem.

It is a DNS fault. nslookup will NOT work from a machine using VMs DNS. We've had to add Google or another 3rd party DNS to work around it.

The thing is, we shouldn't have to. This is a fault, and as far as we can see so far, it is national, and not down to local routing problems.
As I said it works fine in Liverpool on 7 browsers and if you really need to see the site then you would use a proxy, it happens which is why proxies exist to reroute you.

[Hugh]

Try this site http://www.downforeveryoneorjustme.com/

If it comes back that it is up and you cannot see it then it will be a routing issue which could be anywhere on the network.

As I said above I have tried to access the BBC using 7 different browsers without any issue.

If it is a routing issue then setting a proxy may work as a temporary fix.

------------------------------------------------------------------------------

Proxy for IE

------------------------------------------------------------------------------
The proxy goes in your browser.

The proxy to use is : webcache.virginmedia.com

The port number is : 8080


How to set up proxy in Internet Explorer 6/7
...snippety snip snip

i can't still reach bbc.co.uk dns error.

will ring vm 150.

i am not altering any dns settings on all 4 of my machines @ home.

why should vm customers sort out vm existing n/work problems ?

hi,

final straw !
i have been using a web based traing site www.activ-training.co.uk/training (http://www.activ-training.co.uk/training) over the last week which has cost me nearly £200,now today getting dns errors.
RANG 150 told them bbc & url above not working.
had to enter webcache.virginmediacom & port 8080 into my ie connection settings under the LAN tab.

ALL OK NOW...............

the end
So, the solution was that given by the VM employee over the phone was the same as that given by Masque (twice) - once 7 posts above your original post, and then again linked to directly above your post at 15:07 yesterday?

It seems strange (to me) that you object to taking advice from a VM employee (and others) on this thread that would have fixed your problem immediately (as it did when the VM'er on the phone told you it), and that you wouldn't click-thru 5 times, enter approx 25 characters, and then click-thru twice more on each PC, but are willing to post nearly 10 times in a 36 hour period to complain about it.

I understand your frustration at the url not working, but a quicker resolution was in your grasp, and you refused to take it.

Glad it was resolved in the end, though.

[qasdfdsaq]

I think he's upset because it's a workaround, not a solution. Having to set all your computers to use a proxy, repeatedly check when things are working again, and then turning off the proxy isn't a trivial thing for most non-technical customers to do. It neither solves the DNS problem nor alerts the right people to the fault. The user is still left with a degraded service.

Add to that the fact that many services and devices don't work through a proxy (Android phones are incapable of using the proxy, and therefore can't use this workaround), and you can see why having to use a proxy to access major sites is clearly not ideal.

[Peter_]

hi,

final straw !
i have been using a web based traing site www.activ-training.co.uk/training (http://www.activ-training.co.uk/training) over the last week which has cost me nearly £200,now today getting dns errors.
RANG 150 told them bbc & url above not working.
had to enter webcache.virginmediacom & port 8080 into my ie connection settings under the LAN tab.

ALL OK NOW...............

the end
You did exactly as I would have told you on the phone and strangely enough it worked, you ignored my advice above even though others had accepted it above because it worked.
https://www.cableforum.co.uk/images/local/2012/11/13.gif

[Hugh]

I think he's upset because it's a workaround, not a solution. Having to set all your computers to use a proxy, repeatedly check when things are working again, and then turning off the proxy isn't a trivial thing for most non-technical customers to do. It neither solves the DNS problem nor alerts the right people to the fault. The user is still left with a degraded service.

Add to that the fact that many services and devices don't work through a proxy (Android phones are incapable of using the proxy, and therefore can't use this workaround), and you can see why having to use a proxy to access major sites is clearly not ideal.
Agreed - but a workaround was available, and he wouldn't even try it, even with a walkthrough guide.

If I had paid £200 to access a site, and couldn't do it, I would be very annoyed, but I would try stuff to make it work, not just blame the supplier.

[Gawdluvvaduck]

I have just entered the above settings from Hugh into IE browser and my BBC page has returned. It has also come back on Firefox and I did not make any changes to that.

[Peter_]

I have just entered the above settings from Hugh into IE browser and my BBC page has returned.
That is what a proxy is designed to do.;)

[qasdfdsaq]

I have just entered the above settings from Hugh into IE browser and my BBC page has returned. It has also come back on Firefox and I did not make any changes to that.
Firefox uses the system default proxy settings taken from internet explorer.

[Peter_]

Firefox uses the system default proxy settings taken from internet explorer.
You can put the settings into Firefox as per my instructions earlier in the thread.

[ricksavery]

Sorry to be a complete **** about this. I, too, have been experiencing the BBC site (and the National Lottery site, if it's of any interest) being unavailable. All other sites seem OK.
Followed your advice re: proxys, but my browser (Internet Explorer) then fails to connect to anything - as does email, but that shares info with IE I believe.
I am trying this on a laptop with a wireless connection. I assume I the idiot, as it seems to work for the other posters. Any ideas / advice?
Ta
Rick

---------- Post added at 13:37 ---------- Previous post was at 13:06 ----------

I have just entered the proxy settings you gave onto my other PC, which has a wired connection, and the BBC site works fine. Thank you very much. Still have no idea why it won't work on the wireless laptop - my ignorance presumably. Would appreciate any advice

[hemelvirgin]

hi,

final straw !
i have been using a web based traing site www.activ-training.co.uk/training over the last week which has cost me nearly £200,now today getting dns errors.
RANG 150 told them bbc & url above not working.
had to enter webcache.virginmediacom & port 8080 into my ie connection settings under the LAN tab.

ALL OK NOW...............

the end

hi,

un-ticked prox server(webcache);) just to see if i could connect to bbc.co.uk.
IT WORKS......will remove proxy server from all my machines now.

[Hugh]

Glad it's worked out for you.

[Peter_]

hi,

un-ticked prox server(webcache);) just to see if i could connect to bbc.co.uk.
IT WORKS......will remove proxy server from all my machines now.
I would just remove the tick in case it happens again, nice one.:)

[Hom3r]

try thid website

http://www.downforeveryoneorjustme.com/

it has helped me a lot.