dragon
30-09-2008, 22:43
o2 online and the 21202 balance checker are trying to tell me that I have 834 Inclusive minutes and 900 odd texts.
Now I was under the impression that The Minutes/Texts do NOT roll-over to the next month and as I'm on the 600mins/500Texts tarrif that's a bit odd.
I did ask in the o2 store about it as I was worried that somehow during the billing upgrade they did over the past few weeks i'd been accidently put onto a higher tarrif or something but the system shows i'm on the correct tariff.
They did phone C/S for me but they were clueless only advice they ended up giving me was to save the SMS I got back from the balance check and then If they billed me for any usage to argue that the system told me i had X minutes left to use.
Anyone else on o2 experiencing something similar?
It's a bit of a pain really as I now don't know how many inclusive minutes i've actually got left it says the total allowance for this month is 1068:07 which is a very odd number.
Now I was under the impression that The Minutes/Texts do NOT roll-over to the next month and as I'm on the 600mins/500Texts tarrif that's a bit odd.
I did ask in the o2 store about it as I was worried that somehow during the billing upgrade they did over the past few weeks i'd been accidently put onto a higher tarrif or something but the system shows i'm on the correct tariff.
They did phone C/S for me but they were clueless only advice they ended up giving me was to save the SMS I got back from the balance check and then If they billed me for any usage to argue that the system told me i had X minutes left to use.
Anyone else on o2 experiencing something similar?
It's a bit of a pain really as I now don't know how many inclusive minutes i've actually got left it says the total allowance for this month is 1068:07 which is a very odd number.