indie1982
23-09-2008, 17:32
This is on behalf of my father who keeps ringing me to tell me his Internet connection has decided to slow to a crawl.
Since last Friday his connection has been incredibly slow, browsing the Internet is painful, it's down to KB/s speeds, he's on the 2Mbit package.
I went round there today thinking that it's just his wireless router going dodgy but I can't seem to find anything wrong. I took my MacBook Pro over there as I know there's nothing wrong with my mac.
Connected it to the wireless network = slow
Connected it via ethernet to the wireless router = slow
Connected it via ethernet directly to the modem = slow
The wireless network is protected with WPA2 and MAC filtering so no one is hijacking it and even with the modem connected directly to my MacBook Pro it's slow also.
The only thing I noticed on the modem config page is that the Downstream SNR level is a bit high, nothing amazingly high but I don't know if that could be causing it? He is on Teesside, don't know what platform that is though.
Type : Ambit ETH/USB Combo Cable Modem
Cable modem : Ambit Cable Modem
MAC address :
IP address :
Downstream Receive Power Level : -4.52 dBmv
Downstream SNR : 36.25 dB
Upstream Transmit Power Level : 47.00 dBmv
Anyone got any ideas?
Since last Friday his connection has been incredibly slow, browsing the Internet is painful, it's down to KB/s speeds, he's on the 2Mbit package.
I went round there today thinking that it's just his wireless router going dodgy but I can't seem to find anything wrong. I took my MacBook Pro over there as I know there's nothing wrong with my mac.
Connected it to the wireless network = slow
Connected it via ethernet to the wireless router = slow
Connected it via ethernet directly to the modem = slow
The wireless network is protected with WPA2 and MAC filtering so no one is hijacking it and even with the modem connected directly to my MacBook Pro it's slow also.
The only thing I noticed on the modem config page is that the Downstream SNR level is a bit high, nothing amazingly high but I don't know if that could be causing it? He is on Teesside, don't know what platform that is though.
Type : Ambit ETH/USB Combo Cable Modem
Cable modem : Ambit Cable Modem
MAC address :
IP address :
Downstream Receive Power Level : -4.52 dBmv
Downstream SNR : 36.25 dB
Upstream Transmit Power Level : 47.00 dBmv
Anyone got any ideas?