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thighguy_uk
13-09-2008, 23:21
If i change to a new router, do i need to inform VM and tell them the MAC address of the new router?

Its just that my new router gives a new IP address and keeps dropping the connection, my old router, gives my old IP address and the connection is fine.

Stuart
13-09-2008, 23:23
If i change to a new router, do i need to inform VM and tell them the MAC address of the new router?

Its just that my new router gives a new IP address and keeps dropping the connection, my old router, gives my old IP address and the connection is fine.

Just turn off/on the modem when you change router..

thighguy_uk
14-09-2008, 12:58
can someone tell me the correct procedure for power
cycling the modem and the router

Tech_Boy
14-09-2008, 13:26
Assuming that you have an Ambit modem,
With both turned off, turn the power on to the modem & wait for the lights marked sync & rdy to lock, then with the ethernet cable connected, turn the power on to the router.

thighguy_uk
14-09-2008, 15:41
its the NTL 255 modem

whydoIneedatech
14-09-2008, 16:02
its the NTL 255 modem
Exactly as Techboy said above, and the same with all Virgin modems;)