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Sastiger
09-08-2008, 09:26
MY network setup is as follow's:

Netgear router WGR614 wired into the virign modem via ethernet
Netgear router ethernet into a network switch, also Netgear 16 port Auto-uplink

Before I download a torrent and open it the internet runs full-span at 20mb but as soon as I run that torrent the whole internet stops I cant even access the router's gateway (192.168.1.1)

Here is a tracert to bbc.co.uk

https://www.cableforum.co.uk/images/local/2008/08/62.jpg

Also Is there any firmware upgrade i can do here is my firmware for the netgear.

Firmware Version V2.5.22_2.5.22

Please help me! ;)
eth01
09-08-2008, 09:31
:welcome:

You may have been STM'ed?

http://virginmedia.com/help/traffic-management.php
sstainer
09-08-2008, 09:41
try it without router to be sure? as test
eth01
09-08-2008, 09:50
MY network setup is as follow's:

Netgear router WGR614 wired into the virign modem via ethernet
Netgear router ethernet into a network switch, also Netgear 16 port Auto-uplink

Before I download a torrent and open it the internet runs full-span at 20mb but as soon as I run that torrent the whole internet stops I cant even access the router's gateway (192.168.1.1)

Here is a tracert to bbc.co.uk

http://img171.imageshack.us/my.php?image=tracertqs5.jpg

Also Is there any firmware upgrade i can do here is my firmware for the netgear.

Firmware Version V2.5.22_2.5.22

Please help me! ;)

what version is your WGR614?
Sastiger
09-08-2008, 10:04
what version is your WGR614?

How do I find out?
eth01
09-08-2008, 10:06
How do I find out?

Er. Looking underneath at the sticky label?
Sastiger
09-08-2008, 10:08
Er. Looking underneath at the sticky label?

WGR614 - 6VGUKS

Any idea? ;)
eth01
09-08-2008, 10:08
WGR614 - 6VGUKS

Any idea? ;)

I'll help you on MSN. might be easier :p:
eth01
09-08-2008, 12:23
issue solved by OP.
Sastiger
09-08-2008, 12:39
It's solved ??? :S
eth01
09-08-2008, 14:14
It's solved ??? :S

Apparently so, yes.

Get your parents to call VM if you have a problem. ;)
Sastiger
10-08-2008, 11:19
This is fixed here are the details if anyone in the future needs this or is reffered by google.

Wan Setup

MTU Size: 1400
Nat Filetering: Open

I also had to edit a setting in windows xp the link is HERE (http://www.speedguide.net/read_articles.php?id=157)
mreko
16-09-2008, 22:32
many thanks for this. I was about to send the router back. It kept dropping connections and If I tried to ping the router I would get connection time-outs.
dankybett
30-01-2009, 19:15
This is fixed here are the details if anyone in the future needs this or is reffered by google.

Wan Setup

MTU Size: 1400
Nat Filetering: Open

I also had to edit a setting in windows xp the link is HERE (http://www.speedguide.net/read_articles.php?id=157)

Hey I have been having the exact same problem stated at the start of this thread since I got virgin media, and finally decided I have had enough. I tried changing the settings as you said (MTU size: 1400, and Nat filtering open) however it does not seemed to have fixed the problem. I am on windows vista... Any advice.