VM's online help page error 404

[smeagoly1]

HI
Been trying to access Virgin.nets online help page, iv'e used before and has resolved performance problems in the past.

Problem is accessing it direct and through a link VM mailed me, I keep getting error 404 once i have submitted the full details in, for the past 24 hours.

I know my problem can be resolved easily as before, but I refuse to go through the teeth pulling scripts and getting charged for it phone calls.

Known problem ? or just for some reason the nets being a pain haha

[Cobbydaler]

You mean:

http://www.virgin.net/helpme/ ?

Working fine from here.

Tried changing to openDNS name servers?

[smeagoly1]

Hi thanks for the quick reply, butI referthe link to the "contact us",
I should have pated the link to save me confusing people.

The one VM e-mailed me :-
http://www.virginmedia.com/help/check/?category=portal&app=customerselfcare


Soon as I click on virgin.net then fill in all the details, as soon as i press submit i get the "Error 404" in the same window as the form.

Hope this one helps.
As ever any help or info is always appreciated :)

[smeagoly1]

arghhhh 48 hours later and still Virgin.nets online support page keeps getting "error 404 if this si sfrom a virgin link the team are on it" once Iv'e spent ages writing all info needed, then pressing the submit button.

At this rate I may have to get a pair of pliars, and start pulling my teeth out if I have to call the sub continent scripted centre. :(

Is this a know error on Virgin.net or just me feeling persecuted hahahaha:confused:

You can be more precise and put data forward to someone who can read and understand it, via webform. Helps save a lot of confusion.