View Full Version : LAG!!!!
Hey guyz not really sure where to put this so exuse me.
Since Vm bought NTL/Telewest ive been getting sooo much lag honestly!
I play alot of online games, and recently starting from about the 27th of June i've been getting 300-500ping anyone know if virgin are doing some type of work in Scotland ? Vm always do this, they could inform us if work is going on instead of killing my line. And i stream alot of frag HD frag movies and next thing i know am on 1mg broadband, something has to be done and tbh am gonna be soo happy when i change to adsl-24!
AbyssUnderground
05-07-2008, 01:05
Hey guyz not really sure where to put this so exuse me.
Since Vm bought NTL/Telewest ive been getting sooo much lag honestly!
I play alot of online games, and recently starting from about the 27th of June i've been getting 300-500ping anyone know if virgin are doing some type of work in Scotland ? Vm always do this, they could inform us if work is going on instead of killing my line. And i stream alot of frag HD frag movies and next thing i know am on 1mg broadband, something has to be done and tbh am gonna be soo happy when i change to adsl-24!
What you're experiencing is STM or "Traffic Management". You can find information on http://allyours.virginmedia.com/html/internet/traffic.html
Okay ty, will this stop ?
What you're experiencing is STM or "Traffic Management". You can find information on http://allyours.virginmedia.com/html/internet/traffic.html
I'm not positive you can attribute VM's Traffic Shaping to all of that. I myself am a World of Warcraft addict, and have been getting disgustingly bad latency. Up and downstream bandwidths seem fine, so I can't place this squarely on STM, and I've altered my playing habits to fit in around the STM times. Even after the 21:00 "Cut-off" I still struggle to get a ping below 300, and at times it can be as high as 10,000 ms! Obviously, this causes the server to throw me off.
I'm in the process of analysing tracerts and data from DU Meter to see if I can work out what else might be the problem. I've even posted on WoW's Tech support forum incase there's an issue at Telia's end, but any feedback any of the better techies can give would be appreciated.
Angry@VMedia
05-07-2008, 02:21
Okay ty, will this stop ?
No it wont stop, as this is Virgin's way of stealing YOUR paid for internet to give to other, newer users that they cram on wherever they can!
They are taking your bandwidth and giving it to newer customers just so they don't have to upgrade their networks (more)
So sorry to say that STM (Subscriber Traffic Management) is here to stay!
I know what you are about to say; "But it's advertised as UNLIMITED", and yes you are right, but then again, since when have Virgin Media played by the rules!
Cheap B******s!!!!!!!!!
Why am i getting it now and non of my friends on vm are gettin it ?
soup dragon
05-07-2008, 04:58
high 'ping' usually means your routing is all over the place, you need to do a trace.
download winmtr and put the server ip in and let it run for 5 mins, when your ping is high and see where you route is taking you. this program will also tell you if you are dropping packets, in the %loss column.
Cheap B******s!!!!!!!!!
Why am i getting it now and non of my friends on vm are gettin it ?
STM should not, and most likely won't, have any effect on you latency (pings)
Impz2002
05-07-2008, 10:22
STM will not cause bad pings it is much more likely to be a bad backbone or router somewhere. you need to remember alot of routers will not respond to a ping unless it is idle as they prioritise bandwith so your tracerts may not be accurate
Impz
AbyssUnderground
05-07-2008, 10:25
I'm not positive you can attribute VM's Traffic Shaping to all of that. I myself am a World of Warcraft addict, and have been getting disgustingly bad latency. Up and downstream bandwidths seem fine, so I can't place this squarely on STM, and I've altered my playing habits to fit in around the STM times. Even after the 21:00 "Cut-off" I still struggle to get a ping below 300, and at times it can be as high as 10,000 ms! Obviously, this causes the server to throw me off.
I'm in the process of analysing tracerts and data from DU Meter to see if I can work out what else might be the problem. I've even posted on WoW's Tech support forum incase there's an issue at Telia's end, but any feedback any of the better techies can give would be appreciated.
He's been downloading HD movies, so I am almost 99% certain it will be STM. Someone mentioned that when you hit STM, your routing changes and as a result the pings rise. So yes, I can attribute all of that to STM.
He's been downloading HD movies, so I am almost 99% certain it will be STM. Someone mentioned that when you hit STM, your routing changes and as a result the pings rise. So yes, I can attribute all of that to STM.
every time i've been hit by STM (granted, not a lot) my pings have remained the 20-30ms that they always have been
Impz2002
05-07-2008, 10:58
same here STM does not change my routing it remains constant all the time with 30-40ms pings
i think it matters which area you are in alot of the setup varies between area's with some being more congested than others !
Impz
He's been downloading HD movies, so I am almost 99% certain it will be STM. Someone mentioned that when you hit STM, your routing changes and as a result the pings rise. So yes, I can attribute all of that to STM.
Bandwidth loss, yes, high latency, as some have mentioned, probably not.
I've done several tracert's and the routing itself doesnt seem to change whilst being STM'd or not (I deliberately got myself STM'd to check this).
I'll try winmtr, and see if that throws up some more questions.
Cheers all.
Well my ping is normally 20ms on a sever thn it will pick to 500ms thn back down maybe 4mins later spikes back up then down. But last night about 1-2am it was fine,
high 'ping' usually means your routing is all over the place, you need to do a trace.
download winmtr and put the server ip in and let it run for 5 mins, when your ping is high and see where you route is taking you. this program will also tell you if you are dropping packets, in the %loss column.
Done and run - but the Host IP (Which I assume needs to be the IP of the server I'm attemtping to contact, so in this case, Blizzard's server in Paris) doesnt return any results. It just sits idle forever.
I've tried my own IP, and this returns results fine, but it seems that pinging anything else just returns nothing.
Did I miss something?
*EDIT* Just read some bug notes on the latest version of MTR - seems like it doesnt like running with Vista.
Have to agree with what others have said here.
STM does NOT affect your pings
STM'ed or not most nights gaming for me is a right trial, not only pings go waaay high but even when they are looking ok the stutter and lag is still bad.
That's why I'm moving.
TraxData
05-07-2008, 17:08
Have to agree with what others have said here.
STM does NOT affect your pings
You wont find anyone around here who agrees with that one.
STM sends pings through the roof here.
Latency is pure hell.
STM doesn't affect my pings.
You wont find anyone around here who agrees with that one.
STM sends pings through the roof here.
Latency is pure hell.
I think theres quite a few people on this thread who have agreed already ;)
Ive carried out speedtest.net tests when under STM and when not and my ping to the Maidenhead server is the same, 10ms.
Perhaps im special? :)
TraxData
05-07-2008, 17:47
I think theres quite a few people on this thread who have agreed already ;)
Ive carried out speedtest.net tests when under STM and when not and my ping to the Maidenhead server is the same, 10ms.
Perhaps im special? :)
I actually meant in my area :p:
During tech installs/support i've never seen one person happy with pings/latency during stm though
I actually meant in my area :p:
During tech installs/support i've never seen one person happy with pings/latency during stm though
I used to assume that pings would be bad when under STM, but from my tests conducted, it has no affect on my connection.
Thank God.
:)
I actually meant in my area :p:
During tech installs/support i've never seen one person happy with pings/latency during stm though
unless the area is oversubscribed and they see erratic pings out of STM, there is no reason (except something badly broke) STM should affect latency
TraxData
05-07-2008, 21:54
unless the area is oversubscribed and they see erratic pings out of STM, there is no reason (except something badly broke) STM should affect latency
The area is rather unsubscribed actually and before STM everyone got perfect rock steady speeds.
It's down to poor cisco code, nothing more, nothing less.
The area is rather unsubscribed actually and before STM everyone got perfect rock steady speeds.
It's down to poor cisco code, nothing more, nothing less.
what makes that area different then?
some ping stats for me (currently STMd):
Packets: Sent = 25, Received = 25, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 15ms, Maximum = 34ms, Average = 19ms
TraxData
05-07-2008, 22:11
what makes that area different then?
some ping stats for me (currently STMd):
Packets: Sent = 25, Received = 25, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 15ms, Maximum = 34ms, Average = 19ms
On a currently STM'd (which hasnt downloaded or uploading anythning at all but got STM'd at spot on 10PM) Connection. (Oh the joys of overnight STM)
Ping statistics for :
Packets: Sent = 4, Received = 2, Lost = 2 (50% los
Approximate round trip times in milli-seconds:
Minimum = 222ms, Maximum = 443ms, Average = 328ms
As i said...STM here = forget browsing, forget doing anything, you may as well turn the PC off.
STM causing higher pings. Tosh....
so far my ping has been stable, maybe it was maintenance?
---------- Post added at 03:31 ---------- Previous post was at 03:28 ----------
well more lag to come:
http://status-cable.virginmedia.com/vmstatus/maintenanceissue.do?ticket=110308
am in Edinburgh :(
Right, i'm getting irritated by the lag.
I get it only on some servers, and not on others. Of course, the law of sod says that I get the lag on the servers all my characters are on. Ping's are now rarely lower than 2000ms on the laggy servers, and normal at around 80-170ms on non-laggy servers.
I have friends in Middlesborough and Leeds who are on VM, and don't have these problems.
Here's a tracert of the route to my usual server:
Tracing route to 80-239-233-36.customer.teliacarrier.com [80.239.233.36]
over a maximum of 30 hops:
1 11 ms 12 ms 18 ms 10.254.216.1
2 22 ms 8 ms 11 ms brhm-t2cam1-b-v106.inet.ntl.com [213.106.228.165]
3 8 ms 13 ms 12 ms brhm-t3core-1b-ge-119-0.inet.ntl.com [195.182.180.173]
4 10 ms 11 ms 11 ms bir-bb-b-so-020-0.inet.ntl.com [213.105.174.5]
5 14 ms 12 ms 10 ms man-bb-a-so-230-0.inet.ntl.com [62.252.192.85]
6 16 ms 20 ms 15 ms bre-bb-b-so-300-0.inet.ntl.com [212.43.162.198]
7 17 ms 16 ms 22 ms telc-ic-1-as0-0.inet.ntl.com [62.253.185.74]
8 16 ms 18 ms 30 ms ldn-b2-link.telia.net [213.248.100.97]
9 16 ms 17 ms 17 ms ldn-bb1-link.telia.net [80.91.250.225]
10 24 ms 29 ms 26 ms prs-bb1-link.telia.net [80.91.254.209]
11 40 ms 52 ms 38 ms ffm-bb1-pos6-0-0.telia.net [213.248.64.109]
12 35 ms 36 ms 42 ms ffm-b4-link.telia.net [80.91.249.237]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Unfortunately, as stated already, I can't use winMTR to trace, as it doesnt like Vista, so I can't confirm if there's a % of packet loss.
Here's a Stopwatch from DU Meter, this was while trying to play WoW, thought due to the lag, kept getting thrown off the server. I'm concerned about the transfer speeds, but not knowing what I should be getting on the 2Mb package, I don't know if they are good or bad. I'm in the CV11 area, and Trax has already kindly informed me that my UBR is bulging like a pregnant teenager with oversubscription!
DU Meter Stopwatch - #1
Start time 05/07/2008 12:41:42
Stop time 05/07/2008 13:09:01
Elapsed time 27 min 18.7 sec
Incoming Outgoing
------------------------------------ ---------------- ----------------
Total of data transferred 5.7 MB 832.5 KB
Maximum transfer rate 144.8 kbps 50.9 kbps
Average transfer rate 29.0 kbps 4.2 kbps
And finally, a speedtest.
https://www.cableforum.co.uk/images/local/2008/07/52.png (http://www.speedtest.net)
Any thoughts? I keep thinking one of two things:
A) The pipe to France (where Telia are based) is more jammed than it was previously, thus there isnt the free bandwidth to give me the sort of pings I was getting before.
B) One of the hops in the tracert is broken, or substantially slower than the tracert is reporting. I can of course get some more tracerts if needed.
Angry@VMedia
06-07-2008, 14:15
Try using VisualRoute instead, they are popular and DO have a Vista compattable version!
Check the link HERE (http://download.visualware.com/networkmonitoring/index.html) and see what you think!
Best of all, there are a few versions which are FREE for non-business use :)
soup dragon
06-07-2008, 14:36
definately something wrong in france, apart from the normal french things!!:D
Awesome program Angry! Lovely graphs too :D
It reports no more than 10-20% packet loss, and I've run it a few times, just to get a decent sample.
definately something wrong in france, apart from the normal french things!!:D
I wouldn't say there's much normal in France! :D :LOL:
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