help!!!

[erazer]

anyone know if there upgrading the wythenshawe area??

5 weeks of poor connetion (lagging bad)


thanks

[whydoIneedatech]

anyone know if there upgrading the wythenshawe area??

5 weeks of poor connetion (lagging bad)


thanks

Check this link for the Northwest still TBC

http://allyours.virginmedia.com/html/existingcustomers/faster/schedule.html

[erazer]

hi m8 i have 20 meg allready!!

just keep getting packet loss!!! many phone call to tec line (no problems):o:

but there is a problem keep lagging!!!


regards

[cimt]

How much packet loss are you getting?

[whydoIneedatech]

hi m8 i have 20 meg allready!!

just keep getting packet loss!!! many phone call to tec line (no problems):o:

but there is a problem keep lagging!!!


regards

Post what modem you have and your power levels from your config pages of your modem.

Open a browser and in the address bar put> 192.168.100.1 password and username are both root if required.

DO NOT POST YOUR MAC ADDRESS OR SERIAL NUMBER

[erazer]

hi
modem 260
Downstream Lock : Locked
Downstream Channel Id : 2
Downstream Frequency : 586750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : -11.5 dBmV
Downstream SNR : 32.0 dB
Upstream Lock : Locked
Upstream Channel ID : 3
Upstream Frequency : 25800000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 34.5 dBmV
Upstream Mini-Slot Size : 2



thanks

[r00t]

Down stream power is getting close to boarder line.

[erazer]

thanks for looking m8 what can i do about it???

im sick of phoneing the tec line!! can't phone them coz i will lose it!!!!!
i dont download i just play online games with freinds! but i lag all the time .

run pingplotter and its mostly red in the graf.

i would show you but don't know how tp upload it :)

thanks again for your time!!

regards

[cimt]

Take a screenshot of it. Put that screenshot into Paint, then save it. Once you've saved it to go www.tinypic.com and upload it. You'll then be given a URL to the image, paste the most suitable one on here.

[erazer]

http://i31.tinypic.com/dcanaq.jpg

---------- Post added at 16:19 ---------- Previous post was at 16:14 ----------

http://i32.tinypic.com/2wq7rlh.png

tanks m8 for your help showing this stuff

regards

[ceedee]

You're connected to the Baguley UBR (that's the "bagu" shown in hops 3 & 4) which has been plagued by problems for months.
It's apparently on the list for a major upgrade but I wouldn't hold your breath if I were you.
Sorry to have such bad news!

[spiderplant]

You're connected to the Baguley UBR (that's the "bagu" shown in hops 3 & 4) which has been plagued by problems for months.

He's connected to a Baguley UBR. There are 9 of them, with about 60 cards between them.

I can tell he's on ubr06bagu, which has 8 cards. I can't tell which card he's on, but none of them are desperately overloaded. Only one is currently scheduled for an upgrade.

erazer: send me a PM with your CM MAC address and I'll be able to narrow it down a bit more.

[whydoIneedatech]

hi
modem 260
Downstream Lock : Locked
Downstream Channel Id : 2
Downstream Frequency : 586750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : -11.5 dBmV
Downstream SNR : 32.0 dB
Upstream Lock : Locked
Upstream Channel ID : 3
Upstream Frequency : 25800000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 34.5 dBmV
Upstream Mini-Slot Size : 2



thanks

Your Downstream power could be the reason for your problems as it is rather high, the best thing to do would be to ring Tech Support on 151 and explain to them your problem you might get a Engineer out to adjust the power.

Call them on 151 they are open 24/7