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Robbie G
01-06-2008, 15:36
Hi all

Is anyone else having problems with Virgin Media web space's stat counter? I'd like to see how many hits there have been on my website but I'm getting no chart loading, it just shows a red x:

http://img106.imageshack.us/img106/1522/statsqf9.jpg

Also when I click on "Detailed stats", I get the following error message:

http://img58.imageshack.us/img58/7665/502errorxg7.jpg

I'm guessing this is going to be a tech issue but I'm trying to avoid having to contact VM about it as it will inevitably be time consuming and unfruitful.

Has anyone else experienced this?
Nikesh
01-06-2008, 15:43
I can't even get onto that because I was originally with ntl. :(
Noggo
01-06-2008, 15:47
snap same here, it's been like it for a bit now and I've no idea why.
Angry@VMedia
02-06-2008, 00:40
Years ago when they were NTL, I was having problems with my own personal website I made, I called them up and they said they dont support FrontPage Extensions( or something like that) and I couldn't get ANY counter to work, and there was a few other bits too, which I cannot remember now off the top of my head, but I also had a problem with the content on the web not updating after I'd updated it, people had to spend around 10 mins refreshing the page for the changes to show up.
ikthius
02-06-2008, 08:48
you could add statcounter to your pages........

it worked for me.

ik
handyman
02-06-2008, 09:26
you could add statcounter to your pages........

it worked for me.

ik

I should add that 'statcounter' is the name of the tool, if you google it you will find.

Use it on all of my websites. Its good, better now it has a 500 log for free.
indie1982
02-06-2008, 09:58
Just use Google Analytics, so much better.
handyman
02-06-2008, 11:51
Just use Google Analytics, so much better.

I use both together with awstats on the server (which monitors Google itself and the other search engines).

I have to say that Statcounter and Awstats get used much more though as I prefer the interface.
Robbie G
03-06-2008, 20:28
you could add statcounter to your pages........

it worked for me.

ik

Done this and it works dandy. Thanks all.