Peak time woes on speed

[ultimate]

Day time I was getting close to fully speed but now at 8pm, look at this shit:

Wed, 28 May 2008 19:04:51 GMT

Test 1: 1024K took 3047 ms = 336.1 KB/sec, approx 2769 Kbps, 2.7 Mbps
Test 2: 1024K took 4000 ms = 256 KB/sec, approx 2109 Kbps, 2.06 Mbps
Test 3: 1024K took 2891 ms = 354.2 KB/sec, approx 2919 Kbps, 2.85 Mbps
Test 4: 2048K took 5547 ms = 369.2 KB/sec, approx 3042 Kbps, 2.97 Mbps

Overall Average Speed = approx 2710 Kbps, 2.65 Mbps

Keep it up VM and you won;t see me money for too long!!!

[ultimate]

This is morning:

Thu, 29 May 2008 07:20:39 GMT

Test 1: 1024K took 468 ms = 2188 KB/sec, approx 18029 Kbps, 17.61 Mbps
Test 2: 1024K took 422 ms = 2426.5 KB/sec, approx 19994 Kbps, 19.53 Mbps
Test 3: 1024K took 469 ms = 2183.4 KB/sec, approx 17991 Kbps, 17.57 Mbps
Test 4: 2048K took 984 ms = 2081.3 KB/sec, approx 17150 Kbps, 16.75 Mbps

Overall Average Speed = approx 18291 Kbps, 17.87 Mbps

[chickendippers]

It's clear therefore that the issue is oversubscription and not a technical problem.

[djorgensen]

I have the same issue

Last night I was getting a lot of packet loss on all routes to Level3, and later on almost every route.

It starts with my VPN connection dropping most nights and then quality of the service soon goes down hill.

Cleary over subscription

[indie1982]

That looks almost like you got STMd

Yesterday I got STMd after 700MB and it was after 9PM, I'm sick of it.

I'm not a heavy user, I don't keep a machine on doing torrents all day.

I got in from work, downloaded 10.5.3 update for OS X (420MB at around 1000KB/s) at about 5PM, didn't touch the computer until about 9 then downloaded the iPhone SDK (1200MB), all I could get after a few hundred MB was 300KB/s.

Even tried multiple downloads from ubuntu.virginmedia.com at the same time to max out the connection, still 300KB/s.

There's no way I could have gone over 1.2GB between 4 and 9, they're just STMing whenever they bloody well like!

[Gary L]

Even tried multiple downloads from ubuntu.virginmedia.com at the same time to max out the connection, still 300KB/s.

There's no way I could have gone over 1.2GB between 4 and 9, they're just STMing whenever they bloody well like!

I strongly believe that this is what's happening. have you checked your upload when this is happening?

[xspeedyx]

The best way to check STM is by your upload thats how I check it and sometimes thankful for stm always get a solid 5Mb

[indie1982]

I strongly believe that this is what's happening. have you checked your upload when this is happening?

Nope will check next time it happens. Only been STMd once, like I said I'm not a heavy user. Have a nice 100Mbit/s fiber connection at work so I use that for large downloads!

[ultimate]

My upload is pretty constant all the time at 730kbps, so no STM

[Gary L]

Even if you're not being STMd at them times, it's not right that a persons speed should be that slow at peak times.
Alex Brown has said many times that there are no capacity issues. then what is STM for? because they can't provide what they're selling because they keep squeezing more and more people onto your shared pipe. when are they accountable for what they're doing wrong instead of saying it's all the customers fault?

They keep adding more and more people to the problem, and have to come up with STM and all other measures to enable them to make it work. when things slow down to a crawl it's your fault and should come off and try later. it's not their fault that they've added an extra load of people this week to add to the problem, and will keep on adding more and more. but all the time still keep blaming them same people, but never once say that yes we a partly to blame for adding more and more people to the problem.

If they had a ratio of 1,000,000 :1 they would still have the balls to say have you noticed your speeds are crawling lately? well here's what's happening. some of our customers are being selfish and using their supersonic speeds for more than 10 minutes in one single day!
to solve this problem we are slowing everyones speeds down to good ole dialup speeds.

Yours truly.
Virgin Supersonic Media.
x

[ultimate]

Here we go again on a sunday evening, all the game consoles are out I suppose.

Sun, 01 Jun 2008 18:32:29 GMT

Test 1: 1024K took 5500 ms = 186.2 KB/sec, approx 1534 Kbps, 1.5 Mbps
Test 2: 1024K took 3985 ms = 257 KB/sec, approx 2118 Kbps, 2.07 Mbps
Test 3: 1024K took 5531 ms = 185.1 KB/sec, approx 1525 Kbps, 1.49 Mbps
Test 4: 2048K took 7750 ms = 264.3 KB/sec, approx 2178 Kbps, 2.13 Mbps

Overall Average Speed = approx 1839 Kbps, 1.8 Mbps

[Arthurgray50@blu]

I think the speed is pathetic, to be quite honest with you, I was on 5Mb, and then they increased it to 10mb, l pay £25.00 per mth, and they have not changed the price, but it is so slow, l could make a cup of tea, quicker than the pages turn. My wife believes that it is VM are preventing it from happening, to prevent a lot of people using it all at the same time, but l can't understand why, if you are paying for a service, then that is what you should get.:)

[kingbuxton]

It's been a crap weekend. Internet has been at a crawl for two days. On demand has been down. Had a power cut and couldn't get a www connection for over an hour. Was working OK and has now gone back to a crawl. It has been poor On/Off for a couple of weeks. Apparently BBCi Player is having a huge impact, I have no idea if this is fact or not, but something is wrong. I suppose Ultimate could be right, maybe all the CS and WOW crowd are out in force before they go back to work (or call in sick as it might be)

MSN wouldn't even connect - then BANG - everything has gone back to being fine!

[Ed2020]

I've resorted to using my iPhone connection at times. Its EDGE connection has offeredca more usable browsing connection.

Ed.