Is my connection being butchered?

[xb00t]

First let me give you the facts:-
- I am on a 4MB connection
- According to the Virgin website there are no upgrades of the network in my area
- I have tested my connection on 3 different PCs with new and old Windows instalations
- I was experiencing the "speed cap" from Virgin until a week ago
- Today I can not get over 180KB/s. Its like I am on a 2MB connection

The funny thing is that its not like I have a problem somewhere along the connection track because the connection is always limited to 180KB/s. There is no fluctuation. It has been a week now and I honestly cant be bothered to call them because I cant tolerate the way they talk down to you.

So my question is - is anyone else experiencing something like this and what can I do apart from calling Virgin?

[Taf]

My connection went from 4M to zero to 180K this morning... minutes after switch for the day... it hung at 180K for about 25 minutes then went back to 4M.

[Chris W]

go to http://192.168.100.1/ and log in (root, root) and check that the speed is set to 4 meg downstream rather than 2.

[ceedee]

go to http://192.168.100.1/ and log in (root, root) and check that the speed is set to 4 meg downstream rather than 2.

And if your modem is still showing you connected at 4096000 bits/sec, then try multiple simultaneous file downloads:
Start 2 simultaneous downloads from the VM demo games server (http://gamefiles.virginmedia.com/blueyondergames/demos/) plus 2 simultaneous downloads of Zen test files (http://fuller.zen.co.uk/test). That's four file downloads happening at once!
Now add up each of the four download speeds to get your accurate download rate.