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ze0n
16-04-2008, 20:12
How long does it usually take for virgin to reactivate my internet when I have been 'reconnected' and given them my MAC. (Rebooted modem).

Thanks

Impz2002
16-04-2008, 23:00
hmmm it depends on the circumstances. Is it a reconnection following a billing issue ?


it depends weather they have sent a hit to your modem. this can take a while to filter through the system but rebooting usually helps.

give it till tomorrow then ring if its still not working!

Impz

whydoIneedatech
17-04-2008, 00:14
How long does it usually take for virgin to reactivate my internet when I have been 'reconnected' and given them my MAC. (Rebooted modem).

Thanks

Usually within 24 hours but in most cases within the hour.

techyguy4
17-04-2008, 07:00
If you are sure that your account is reconnected then give a call to tech support and they will activate your modem.And you will get the call credit as well. :-)

mrsnooch
17-04-2008, 12:17
I requested a new modem the other day and the guy on the phone said that once I quote my MAC number I will be "connected in the very next second" (great english huh)