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Mike
14-04-2008, 21:23
Hi all

I recently purchased a second hand item costing £300 which I then found out had a couple of parts missing and is unusable.

The company have totally ignored all contact by phone and email.

Where do I stand and do I have any protection through the credit card.

Thanks

Mike

DocDutch
14-04-2008, 21:27
Mike, best thing that you can do is contact the credit card company and see where you stand as with 2nd hand stuff they can be a bit "twitchy" as it might be a scam

WHISTLED
14-04-2008, 21:30
No where on most cards as far as I know - They only cover if items are not delivered usually... Some cover for loss or damage after purchase (more of purchase insuance than protection)

Hom3r
14-04-2008, 21:39
Where did you buy it?

If it was e-bay contact them. or (paypal)