View Full Version : 20mb users...what is your speed right now
well for months i have put up with never seeing 20mb, and i use it constantly, all day every day, laptop, xbox live etc. im up till 1-2 o clock in the morning, and still dont see 20mb then either. right now speedtest.net tells me 6-8mb down, 650-700 up.....thats not good enough for me, at the verry best of times i see 11-12mb
flowrebmit
22-03-2008, 15:43
Depends entirely on what I am doing.
VM's NG just now gave me 1700-1800KB/s. Mostly I've been web browsering and that uses very little of the available bandwidth!
VM's NG? whats that sorry
flowrebmit
22-03-2008, 15:46
Sorry, NG=Newsgroup, I should have said VM's News server.
whydoIneedatech
22-03-2008, 15:58
Always between 17 and 20 meg never STMed
well for months i have put up with never seeing 20mb, and i use it constantly, all day every day, laptop, xbox live etc. im up till 1-2 o clock in the morning, and still dont see 20mb then either. right now speedtest.net tells me 6-8mb down, 650-700 up.....thats not good enough for me, at the verry best of times i see 11-12mb
Just used speed test .net i got 17942 kbs down 705 kbs down, my download speed varies from 19 meg to about 15mg the upload is more
a less the all the give or take 5kbs either way my downloads had been all over the place for a while but the other day someone from the support news
group changed one of the channels on the modem my speeds are stoping around what mention which is ok with me (keep my fingers crossed now i said that ) ufitm
which support newsgroup is the best to go in?
which support newsgroup is the best to go in?
Broadband support group
Originally Posted by kendo1
which support newsgroup is the best to go in?
Broadband support group
That'll be virginmedia.support.broadband.cable on news.virginmedia.com (port 119)
Information that Tech Support are likely to request to assist investigation (from Annie's excellent Broadband FAQ (http://a.myby.co.uk/broadband-faq.html)):
* Your netstat -a (see Q05 (http://a.myby.co.uk/broadband-faq.html#q05))
* Your total download speed from 4 simultaneous file downloads (as outlined in Q02 (http://a.myby.co.uk/broadband-faq.html#q02))
* Ping to www.bbc.co.uk (see Q06 (http://a.myby.co.uk/broadband-faq.html#q06))
* Two trace routes to www.bbc.co.uk (see Q06 (http://a.myby.co.uk/broadband-faq.html#q06))
* Your modem logs and signal levels (see Q07 (http://a.myby.co.uk/broadband-faq.html#q07))
* And a good description of your exact issue
* Your alias - The part of your email address before the @ symbol, this is so support can identify your account details on their system. ie. if your email is fredbloggs@blueyonder.co.uk or fredbloggs@ntlworld.com then fredbloggs is what is required
CrazyMonk
22-03-2008, 19:36
24 MB all day long atm =] In Bristol with no problems so far, very happy!
24 MB all day long atm =] In Bristol with no problems so far, very happy!
:shocking:
And which ISP is that with?
:sulk:
:shocking:
And which ISP is that with?
:sulk:
do not think its virgin, (unless they have a slow 50mg conection
CrazyMonk
22-03-2008, 21:17
It's the 20 MEG Virgin Connection (But i get more than the advertised 20MB) Of course if i go over limits i get capped but if i dont, i get no problems achieving 20MB+ no matter what time of the day.
Wow!
/goes looking for a "stunned into silence" smilie/
That's the first time I've heard of a 20Mb connection running *faster*...
Congratulations!
:shrug:
Wow!
/goes looking for a "stunned into silence" smilie/
That's the first time I've heard of a 20Mb connection running *faster*...
Congratulations!
:shrug:
the highest i have ever is 19898 kbs once and 19875 once.
i usually get any between 19 down to about 15 mg . some it drops down
to anythe between 5 and 1 mg not very often though.wonder what you will
get if you ever upgrade to 50mg when it come
CrazyMonk
22-03-2008, 23:52
Got 23456 KBps this morning might have gone higher will have to check my speedtest stats, my friend has seen higher on his Virgin Media connection. I am suprised cable allows us to do this. However i cannot drown in the speed untill my new LAN is working, my router has a dodgy WAN port and is sticking at 10MBPS totally throttling my speed =[
However directly connected to modem i achieve the lovely 20MB speeds w000t! Oh and my homeplugs are also limiting my speed, which is odd as they stream HD media to my TV perfectly.
Anyway, just posting as a happy customer wishing VM would sort out their speeds for everyone =]
And as a side note, i hope to be upping to the 50MEG package when it is finally offered, as for the outcome i can only hope it will reflect the service i am currently getting.
countbathory
23-03-2008, 00:07
Since november of last yr ive not been able to get more than 4mb from my 20mb connection untill around 6am when it will pick up to about 14mb untill around 11am then it returns to 1 - 4 mb.
rite now this is the speed im getting.
Sat, 22 Mar 2008 23:48:57 UTC
Test 1: 1024K took 4246 ms = 241.2 KB/sec, approx 1987 Kbps, 1.94 Mbps
Test 2: 1024K took 3122 ms = 328 KB/sec, approx 2703 Kbps, 2.64 Mbps
Test 3: 1024K took 3367 ms = 304.1 KB/sec, approx 2506 Kbps, 2.45 Mbps
Test 4: 2048K took 9004 ms = 227.5 KB/sec, approx 1875 Kbps, 1.83 Mbps
Overall Average Speed = approx 2268 Kbps, 2.22 Mbps
Sun, 23 Mar 2008 00:06:07 UTC
Test 1: 1024K took 3906 ms = 262.2 KB/sec, approx 2161 Kbps, 2.11 Mbps
Test 2: 1024K took 4123 ms = 248.4 KB/sec, approx 2047 Kbps, 2 Mbps
Test 3: 1024K took 3903 ms = 262.4 KB/sec, approx 2162 Kbps, 2.11 Mbps
Test 4: 2048K took 7326 ms = 279.6 KB/sec, approx 2304 Kbps, 2.25 Mbps
Overall Average Speed = approx 2169 Kbps, 2.12 Mbps
I have pages of speed tests like this printed out going back as far as nov.
ive phoned cs an bs and had 3 engineers sent out all said they cant find anything wrong an one even suggested that virgin are traffic shapping people out side of 4-9pm although virgin deny this but they state there are no problems in my area an there are no problems with connection but are still unable to offer an explination as to why i cant get more than 4mb from mid day untill 6am.
So im passing the matter to a solicitor, maybe he can get virgin to explain
moaningmags
23-03-2008, 00:13
Sun, 23 Mar 2008 00:11:53 UTC
Test 1: 1024K took 453 ms = 2260.5 KB/sec, approx 18627 Kbps, 18.19 Mbps
Test 2: 1024K took 579 ms = 1768.6 KB/sec, approx 14573 Kbps, 14.23 Mbps
Test 3: 1024K took 453 ms = 2260.5 KB/sec, approx 18627 Kbps, 18.19 Mbps
Test 4: 2048K took 1093 ms = 1873.7 KB/sec, approx 15439 Kbps, 15.08 Mbps
Overall Average Speed = approx 16817 Kbps, 16.42 Mbps
Husband currently playing WOW and d/l.
So im passing the matter to a solicitor, maybe he can get virgin to explain
(You know that people have reported totally incorrect results with that speedtest -- especially with 20Mb connections?)
Before you make the legal jump, I'd seriously urge you to do the tests that TS want and report the results via the newsgroup. What do you have to lose? Maybe 30 minutes?
The next time your connection speed drops dramatically for more than a few minutes, connect your pc straight to your cable modem, by-passing any router and check the speed again by downloading multiple files (see below).
If your speed is still terrible, then collect the following information (courtesy of Annie's excellent Broadband FAQ (http://a.myby.co.uk/broadband-faq.html)):
* Your netstat -a (see Q05 (http://a.myby.co.uk/broadband-faq.html#q05))
* Your total download speed from 4 simultaneous file downloads (as outlined in Q02 (http://a.myby.co.uk/broadband-faq.html#q02))
* Ping to www.bbc.co.uk (see Q06 (http://a.myby.co.uk/broadband-faq.html#q06))
* Two trace routes to www.bbc.co.uk (see Q06 (http://a.myby.co.uk/broadband-faq.html#q06))
* Your modem logs and signal levels (see Q07 (http://a.myby.co.uk/broadband-faq.html#q07))
* And a good description of your exact issue
* Your alias - The part of your email address before the @ symbol, this is so support can identify your account details on their system. ie. if your email is fredbloggs@blueyonder.co.uk or fredbloggs@ntlworld.com then fredbloggs is what is required
If you've not already setup access to newsgroups, you'll find a guide here (http://www.virginmedia.com/customers/newsgroups/setting-up.php).
And VM's Tech Support group is 'virginmedia.support.broadband.cable' on news.virginmedia.com or text.news.virginmedia.com.
hth
Largerme
23-03-2008, 07:48
I usually find 'Speedtest.net' to be fairly acurate, anyway I posted this in the newsgroups and got a not very satisfying reply:-
Last few weeks have been nightmarish, 20mb speed is slower than my
previous 4mb.
Mornings at 8.30 seems ok, tested at :- http://nettest.virginm.net/ 2.46 mb excellent speed, would download 1gig test iso in around 16 mins.
one thirty in the afternoon and the same testfiles max out at 359kbps
speedtest.net also reports 3223kb/sec and gets steadily slower as the day
goes on, trying to surf in the evenings is absolutely chronic.
4pm nettest iso test file 126kb/sec
Ping to Virginmedia and Tracert to BBC as follows:-
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Phil>ping www.virginmedia.com
Pinging www.virginmedia.com [212.250.162.12] with 32 bytes of data:
Reply from 212.250.162.12: bytes=32 time=48ms TTL=121
Reply from 212.250.162.12: bytes=32 time=44ms TTL=121
Reply from 212.250.162.12: bytes=32 time=45ms TTL=121
Reply from 212.250.162.12: bytes=32 time=42ms TTL=121
Ping statistics for 212.250.162.12:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 42ms, Maximum = 48ms, Average = 44ms
C:\Documents and Settings\Phil>
Tracing route to www.bbc.com [212.58.253.70]
over a maximum of 30 hops:
1 67 ms 87 ms 67 ms 10.87.80.1
2 75 ms * 79 ms oldh-t2cam1-a-v128.inet.ntl.com [80.5.165.29]
3 68 ms 58 ms 58 ms oldh-dpim1-5-coc-1-gw.service.virginmedia.net [62.252.192.181]
4 * 55 ms 61 ms man-bb-a-as0-0.inet.ntl.com [213.105.175.1]
5 54 ms * 60 ms gfd-bb-b-so-200-0.inet.ntl.com [62.252.192.94]
6 70 ms 81 ms 69 ms redb-ic-1-as0-0.inet.ntl.com [62.253.185.78]
7 64 ms 80 ms 77 ms 212.58.238.189
8 61 ms 75 ms 62 ms 212.58.238.133
9 57 ms 94 ms 79 ms te12-1.hsw0.cwwtf.bbc.co.uk [212.58.239.222]
10 58 ms 57 ms 79 ms www1.cwwtf.bbc.co.uk [212.58.253.70]
Trace complete.
C:\Documents and Settings\Phil>
is there something amiss?
Thanks Phil.
[Hi Phil
There is work scheduled on your UBR for 1/4/08 which should resolve this
issue, [B]this date is subject to change[/B
lostandconfused
23-03-2008, 08:53
I usually find 'Speedtest.net' to be fairly acurate, anyway I posted this in the newsgroups and got a not very satisfying reply:-
snip.
what sort of reply did you want? they have found out what your problem is. i.e oversubscription and given you a relief date.
Theres nothing else they can do...
what sort of reply did you want? they have found out what your problem is. i.e oversubscription and given you a relief date.
Theres nothing else they can do...
:LOL:
The poster probably wants it fixed yesterday ;)
Lets face it, they took 5 months to fix mine, So i don't think 1 months wait is that bad. When they did fix it this is what i get now.
Sun, 23 Mar 2008 08:59:33 GMT
Test 1: 1024K took 422 ms = 2426.5 KB/sec, approx 19994 Kbps, 19.53 Mbps
Test 2: 1024K took 423 ms = 2420.8 KB/sec, approx 19947 Kbps, 19.48 Mbps
Test 3: 1024K took 459 ms = 2230.9 KB/sec, approx 18383 Kbps, 17.95 Mbps
Test 4: 2048K took 881 ms = 2324.6 KB/sec, approx 19155 Kbps, 18.71 Mbps
Overall Average Speed = approx 19370 Kbps, 18.92 Mbps
To repeat this test from the source server click here.
I usually find 'Speedtest.net' to be fairly acurate, anyway I posted this in the newsgroups and got a not very satisfying reply:-
It might not be very satisfying to you, Largerme. But a response like that could save CountBathory a decent sum in wasted legal fees...
:shocked:
And I'm very pleased that you got an answer to your query without too much hassle or speaking to someone who didn't seem to understand your problem or it costing you anything. Even if it wasn't the answer you wanted!
:)
With a bit of luck, other folk will follow your example and bankrupt the "support" premium phone line before they shut it down!
pdjkeelan
23-03-2008, 11:18
Connection is not in use by anything at the moment and i'm on a 20Mb connection...
Sun, 23 Mar 2008 11:15:57 GMT
Test 1: 1024K took 3846 ms = 266.3 KB/sec, approx 2194 Kbps, 2.14 Mbps
Test 2: 1024K took 2887 ms = 354.7 KB/sec, approx 2923 Kbps, 2.85 Mbps
Test 3: 1024K took 3323 ms = 308.2 KB/sec, approx 2540 Kbps, 2.48 Mbps
Test 4: 2048K took 6913 ms = 296.3 KB/sec, approx 2442 Kbps, 2.38 Mbps
Overall Average Speed = approx 2525 Kbps, 2.46 MbpsSun, 23 Mar 2008 11:16:56 GMT
1st 128K took 436 ms = 300624 Bytes/sec = approx 2501 kbits/sec
2nd 128K took 1219 ms = 107524 Bytes/sec = approx 895 kbits/sec
3rd 128K took 444 ms = 295207 Bytes/sec = approx 2456 kbits/sec
4th 128K took 468 ms = 280068 Bytes/sec = approx 2330 kbits/sec
Also lagging like mad in games.
Largerme
23-03-2008, 11:40
The poster probably wants it fixed yesterday
No not yesterday, three weeks ago maybe:D
Problem is they always say next month, I have seen people on the newsgroups asking why the supposed update is still not finished 2/3 months later.
'This date is subject to change' dosen't give you much confidence.
im currently getting 20.3meg from giganews
dilli-theclaw
23-03-2008, 12:35
im currently getting 20.3meg from giganewsI'm currently getting just over 300k/s from giganews.
scoobydoo[uk]
23-03-2008, 12:37
Sun, 23 Mar 2008 12:36:14 GMT
Test 1: 1024K took 450 ms = 2275.6 KB/sec, approx 18751 Kbps, 18.31 Mbps
Test 2: 1024K took 428 ms = 2392.5 KB/sec, approx 19714 Kbps, 19.25 Mbps
Test 3: 1024K took 447 ms = 2290.8 KB/sec, approx 18876 Kbps, 18.43 Mbps
Test 4: 2048K took 878 ms = 2332.6 KB/sec, approx 19221 Kbps, 18.77 Mbps
Overall Average Speed = approx 19141 Kbps, 18.69 Mbps
To repeat this test from the source server click here.
and thats with streaming radio at the same time.
It hasnt always been like this though, a couple of months ago i would be lucky to get 5mbps on a sunday
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