complain email?

[treeman]

can someone tell me where i can find the complain email to send to virginmedia about there cable broadband?

thanks for any help!

[XFS03]

If you were formally an ntl customer, there is only a general enquiries address. If you were formally with Telewest, there is a dedicated broadband email address.

You can find them from this page:-
http://www.virginmedia.com/contact/contact.php

I used the ntl one a few weeks ago about email attachments going missing. Apart from the automated response, I have heard nothing since.

[lostandconfused]

you can use
http://help2.virginmedia.com/assets/html/customer_feedback/customer_feedback_querytype_1.html
But i would either phone or write a letter sent by registered post

[treeman]

that is great thanks alot for your help!