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View Full Version : Capped at 3 in the afternoon?


Stouffer
02-03-2008, 16:35
My 20mb BB is really slow now. Can't download at more then 500k at most (even from Gamefiles and a few Virgin FTPs), browsing is poor, and uploads aren't even worth thinking about. How come? I thought the caps were 4-12, not all the time? If I try to send any info, my entire connection dies, and wont even load half my web pages.

Any way to resolve this? I'm a bit annoyed, since it defeats the purpose of having fast BB if you can't use it, even off peak.

Zee
02-03-2008, 16:41
Traffic Management is supposed to be from 4pm-9pm
Perhaps there is a technical fault in your area

http://allyours.virginmedia.com/html/internet/traffic.html

pachelbel
02-03-2008, 16:55
Well I have been traffic managed since this morning. My 2Meg service is as below. This has been going on for a couple of weeks now.

Sun, 02 Mar 2008 15:51:36 GMT

Test 1: 1024K took 8782 ms = 116.6 KB/sec, approx 961 Kbps, 0.94 Mbps
Test 2: 1024K took 8781 ms = 116.6 KB/sec, approx 961 Kbps, 0.94 Mbps
Test 3: 1024K took 8766 ms = 116.8 KB/sec, approx 962 Kbps, 0.94 Mbps
Test 4: 2048K took 17843 ms = 114.8 KB/sec, approx 946 Kbps, 0.92 Mbps

Overall Average Speed = approx 958 Kbps, 0.94 Mbps


To repeat this test from the source server click here (http://homepage.ntlworld.com/paul.marsden/newspeedtest.html?1204473143593).

Graham M
02-03-2008, 16:59
Sure it isn't just oversubscription? Do you have any neighbours with VM Internet?

Stouffer
02-03-2008, 17:03
None I know of. And my mistake, just since I normally start using my net around 6, capped at 7 then lasting till 12, made me think 4012 for some reason.

Zee
02-03-2008, 17:24
None I know of. And my mistake, just since I normally start using my net around 6, capped at 7 then lasting till 12, made me think 4012 for some reason.

yeah, the cap lasts 5 hours. so if you get capped at 11.30pm you'll be capped till 4.30am even if you get capped at 11.59pm you'll still be capped for 5 hours.

pachelbel
02-03-2008, 17:25
Sure it isn't just oversubscription? Do you have any neighbours with VM Internet?

No!!

2meg works fine and the wham. My bitmeter chart shows a nice clean cut off at 1meg.

CS don't seem to know either. I was told on my first call that I could be traffic shaped any time. On the second call I was told no I should not be traffic shaped and fixed it by putting me on 20Meg. On the third call he put me back to 2Meg but did not know what VM's policy was and had to look on the web site to find out. What a joke.Fact is that I am being capped any time of the day if I go above the 300Meg limit.

flowrebmit
02-03-2008, 17:47
If you search these forums, I think you'll find members of this forum living in the Stoke-on-Trent area complain about congestion (due to overscription). i.e. VM are over-selling internet capacity in that area, and don't seem able to invest enough in improving the network.

Saying that Sundays can be bad in the Cosham area.

ceedee
02-03-2008, 18:47
yeah, the cap lasts 5 hours. so if you get capped at 11.30pm you'll be capped till 4.30am even if you get capped at 11.59pm you'll still be capped for 5 hours.

Were your godship to cast your infallible eye over VM's STM statement (http://allyours.virginmedia.com/html/internet/traffic.html), you might receive some invaluable enlightenment.

But I suppose, being omnipresent, you'd already know that...

:angel:

Berealwith
02-03-2008, 23:26
i get capped before 4pm at weekend its now 12 the capping goes on......... as im not in during the week i dont know. its even more rubbish now i hate VM but what else is there for the cash i am paying.

Joxer
03-03-2008, 00:37
If your speed is dropping outwith the prescribed hours then you are not being capped - it is somethinmg else. It will either be something on your pc/network or an issue at virgins end. If you are sure it's nothing your end phone tech support becuase if it is an isuue at their end and nobody phones they will never know.

Stouffer
03-03-2008, 16:10
Pay them to tell them teir service is broke? No thanks. Appears slow today, but not cap slow. Getting about 1.2mb a second downloads, so not too bad, but not amazing really.