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starbug
24-02-2008, 13:04
For those who recently got fixed a couple of weeks ago, has it gone down hill for you since? This last week its gone bad again and now just how it used to be, 1mb at the best of times, you just can't win no matter what. All the phone calls and engineers etc etc total waste of time :(

pdjkeelan
24-02-2008, 13:07
Yup.

I'm meant to be on 20Mb...

Sun, 24 Feb 2008 13:06:37 GMT
1st 128K took 1312 ms = 99902 Bytes/sec = approx 831 kbits/sec
2nd 128K took 928 ms = 141241 Bytes/sec = approx 1175 kbits/sec
3rd 128K took 1080 ms = 121363 Bytes/sec = approx 1010 kbits/sec
4th 128K took 1339 ms = 97888 Bytes/sec = approx 814 kbits/sec

chrome
24-02-2008, 13:28
know that all to well

Sun, 24 Feb 2008 13:26:34 UTC

Test 1: 1024K took 1406 ms = 728.3 KB/sec, approx 6001 Kbps, 5.86 Mbps
Test 2: 1024K took 2375 ms = 431.2 KB/sec, approx 3553 Kbps, 3.47 Mbps
Test 3: 1024K took 2360 ms = 433.9 KB/sec, approx 3575 Kbps, 3.49 Mbps
Test 4: 2048K took 3047 ms = 672.1 KB/sec, approx 5538 Kbps, 5.41 Mbps

Overall Average Speed = approx 4667 Kbps, 4.56 Mbps


To repeat this test from the source server click here (http://homepage.ntlworld.com/paul.marsden/newspeedtest.html?1203859604406).

Swipe
24-02-2008, 13:45
Yep back down to 1Mbps again

OldGeezer
24-02-2008, 14:05
Yes, duff again - Macclesfield (SK11)

Sun, 24 Feb 2008 14:02:45 GMT

Test 1: 1024K took 12956 ms = 79 KB/sec, approx 651 Kbps, 0.64 Mbps
Test 2: 1024K took 13648 ms = 75 KB/sec, approx 618 Kbps, 0.6 Mbps
Test 3: 1024K took 14050 ms = 72.9 KB/sec, approx 601 Kbps, 0.59 Mbps
Test 4: 2048K took 32628 ms = 62.8 KB/sec, approx 517 Kbps, 0.5 Mbps

Overall Average Speed = approx 597 Kbps, 0.58 Mbps

Sirius
24-02-2008, 14:12
First time for me in weeks .

Sun, 24 Feb 2008 14:10:41 GMT

Test 1: 1024K took 2122 ms = 482.6 KB/sec, approx 3977 Kbps, 3.88 Mbps
Test 2: 1024K took 3801 ms = 269.4 KB/sec, approx 2220 Kbps, 2.17 Mbps
Test 3: 1024K took 5274 ms = 194.2 KB/sec, approx 1600 Kbps, 1.56 Mbps
Test 4: 2048K took 9244 ms = 221.5 KB/sec, approx 1825 Kbps, 1.78 Mbps

Overall Average Speed = approx 2406 Kbps, 2.35 Mbps


To repeat this test from the source server click here.

But its down the pan again :(

diddy1
24-02-2008, 15:04
Supposed to be 4 meg,

Sun, 24 Feb 2008 15:02:24 UTC

Test 1: 1024K took 10563 ms = 96.9 KB/sec, approx 798 Kbps, 0.78 Mbps
Test 2: 1024K took 12937 ms = 79.2 KB/sec, approx 653 Kbps, 0.64 Mbps
Test 3: 1024K took 13875 ms = 73.8 KB/sec, approx 608 Kbps, 0.59 Mbps
Test 4: 2048K took 23235 ms = 88.1 KB/sec, approx 726 Kbps, 0.71 Mbps

Overall Average Speed = approx 696 Kbps, 0.68 Mbps


To repeat this test from the source server click here.

starbug
24-02-2008, 15:09
Someone said 'something' had been fixed on a Friday night a few weeks back, which did actually fit in with improvements, i guess its tits up again.

I have had a BT line installed just incase now, they have 7 days or im off as this is a joke.

Sirius
24-02-2008, 15:15
Sun, 24 Feb 2008 15:13:12 GMT

Test 1: 1024K took 5506 ms = 186 KB/sec, approx 1533 Kbps, 1.5 Mbps
Test 2: 1024K took 7343 ms = 139.5 KB/sec, approx 1149 Kbps, 1.12 Mbps
Test 3: 1024K took 9306 ms = 110 KB/sec, approx 906 Kbps, 0.88 Mbps
Test 4: 2048K took 15541 ms = 131.8 KB/sec, approx 1086 Kbps, 1.06 Mbps

Overall Average Speed = approx 1169 Kbps, 1.14 Mbps


To repeat this test from the source server click here.


Could it be there more interested in installing their Spyware routers and Advert servers than upgrading their Network. ???????

scoobydoo[uk]
24-02-2008, 15:16
I dont know what they fixed a couple of weeks ago.

BUT

Its broke again now!.
Gone back to how it was before, getting 5mb out of my 20mb at most!.
Last week i was at 20mb 24/7.

What the hell is going on with this server. I just wish they would sort it out and leave things alone. If its been running fine over the past few weeks at 20mb whats gone wrong now??

Ive given up trying to do a speedtest on this site, it just times out!. Last week it was fine, showing 19mb at anytime of the day/night.

starbug
24-02-2008, 15:26
Lets hope its a temporary blip, but it is ****ing typical of virgin/ntl whatever you want to call them these days.

Retrovertigo
24-02-2008, 15:47
Yep, went great for me a couple of weeks ago. Downloading something off the newsgroups now at 3:45pm on a Sunday afternoon and I am getting a princely 2meg download speed. Disgusting.

Sorry, should add - I'm on 20meg (supposedly).

Sirius
24-02-2008, 15:57
Yep, went great for me a couple of weeks ago. Downloading something off the newsgroups now at 3:45pm on a Sunday afternoon and I am getting a princely 2meg download speed. Disgusting.

Sorry, should add - I'm on 20meg (supposedly).

Lucky sod i am only getting 500kb

bliss
24-02-2008, 16:34
I'm on baguley and it's working fine with my 4mb.

Sun, 24 Feb 2008 16:33:32 GMT

Test 1: 1024K took 2125 ms = 481.9 KB/sec, approx 3971 Kbps, 3.88 Mbps
Test 2: 1024K took 2203 ms = 464.8 KB/sec, approx 3830 Kbps, 3.74 Mbps
Test 3: 1024K took 2157 ms = 474.7 KB/sec, approx 3912 Kbps, 3.82 Mbps
Test 4: 2048K took 4390 ms = 466.5 KB/sec, approx 3844 Kbps, 3.75 Mbps

Overall Average Speed = approx 3889 Kbps, 3.8 Mbps

tubbles
24-02-2008, 16:51
I'm on Baguely 4mb bb thru stb
Sun, 24 Feb 2008 16:47:05 UTC

Test 1: 1024K took 2125 ms = 481.9 KB/sec, approx 3971 Kbps, 3.88 Mbps
Test 2: 1024K took 2156 ms = 475 KB/sec, approx 3914 Kbps, 3.82 Mbps
Test 3: 1024K took 2312 ms = 442.9 KB/sec, approx 3649 Kbps, 3.56 Mbps
Test 4: 2048K took 4579 ms = 447.3 KB/sec, approx 3686 Kbps, 3.6 Mbps

Overall Average Speed = approx 3805 Kbps, 3.72 Mbps

Sorry for your probs but everything hunky dory here

OldGeezer
24-02-2008, 16:58
Mine seems to have recovered again:

Sun, 24 Feb 2008 16:56:12 GMT

Test 1: 1024K took 2269 ms = 451.3 KB/sec, approx 3719 Kbps, 3.63 Mbps
Test 2: 1024K took 2235 ms = 458.2 KB/sec, approx 3776 Kbps, 3.69 Mbps
Test 3: 1024K took 2243 ms = 456.5 KB/sec, approx 3762 Kbps, 3.67 Mbps
Test 4: 2048K took 4499 ms = 455.2 KB/sec, approx 3751 Kbps, 3.66 Mbps

Overall Average Speed = approx 3752 Kbps, 3.66 Mbps

lego
24-02-2008, 17:17
It was fixed? when was this? my 20mb on stoke-on-trent is still *****.

Done the same as some other and got my BT line back ready for the switch.

Sirpingalot
24-02-2008, 17:24
Horrible speeds here

Sun, 24 Feb 2008 17:23:44 GMT

Test 1: 1024K took 2547 ms = 402 KB/sec, approx 3312 Kbps, 3.23 Mbps
Test 2: 1024K took 3125 ms = 327.7 KB/sec, approx 2700 Kbps, 2.64 Mbps
Test 3: 1024K took 2485 ms = 412.1 KB/sec, approx 3396 Kbps, 3.32 Mbps
Test 4: 2048K took 4015 ms = 510.1 KB/sec, approx 4203 Kbps, 4.1 Mbps

Overall Average Speed = approx 3403 Kbps, 3.32 Mbps

Sirius
24-02-2008, 17:29
Starting to pick up again here in Warrington

AndyIggs83
24-02-2008, 17:52
Awful in Warrington today, anything between 20MB this morning ending up at around 2-5MB this afternoon, roll on the 4 to 10MB upgrade, I'll be switching as soon as thats in place, pointless paying for something extra that I can't use

Sirpingalot
24-02-2008, 18:11
Sun, 24 Feb 2008 18:11:23 GMT

Test 1: 1024K took 1906 ms = 537.3 KB/sec, approx 4427 Kbps, 4.32 Mbps
Test 2: 1024K took 1860 ms = 550.5 KB/sec, approx 4536 Kbps, 4.43 Mbps
Test 3: 1024K took 1547 ms = 661.9 KB/sec, approx 5454 Kbps, 5.33 Mbps
Test 4: 2048K took 3718 ms = 550.8 KB/sec, approx 4539 Kbps, 4.43 Mbps

Overall Average Speed = approx 4739 Kbps, 4.63 Mbps

I havent been over the limit.

starbug
24-02-2008, 18:20
Starting to pick up again here in Warrington

Same here, god knows whats going on :(

gothicdraconian
24-02-2008, 19:04
Was good for quite a few weeks but it has headed south again recently.

Retrovertigo
24-02-2008, 21:50
I won't be popular for saying this. But I think it's bloody disgraceful that they are giving 4meg users a "free" upgrade, when people paying top dollar for the fastest speed, aren't getting what they pay for.

If I am paying probably the highest price in the U.K today for a domestic broadband line, then I expect to be treated with respect. And I expect those on lesser tarrifs to receive a lesser (much slower) service. Sorry, but that's how it should be.

As soon as the students in my area start abusing the 10meg line instead of the 4meg line they were getting, the service is going to go even more downhill. How can it not?

Sirius
24-02-2008, 22:00
I won't be popular for saying this. But I think it's bloody disgraceful that they are giving 4meg users a "free" upgrade, when people paying top dollar for the fastest speed, aren't getting what they pay for.

If I am paying probably the highest price in the U.K today for a domestic broadband line, then I expect to be treated with respect. And I expect those on lesser tarrifs to receive a lesser (much slower) service. Sorry, but that's how it should be.

As soon as the students in my area start abusing the 10meg line instead of the 4meg line they were getting, the service is going to go even more downhill. How can it not?


:clap::clap::clap: You will not get any arguments from me on that point.

dev
24-02-2008, 22:28
I won't be popular for saying this. But I think it's bloody disgraceful that they are giving 4meg users a "free" upgrade, when people paying top dollar for the fastest speed, aren't getting what they pay for.

If I am paying probably the highest price in the U.K today for a domestic broadband line, then I expect to be treated with respect. And I expect those on lesser tarrifs to receive a lesser (much slower) service. Sorry, but that's how it should be.

As soon as the students in my area start abusing the 10meg line instead of the 4meg line they were getting, the service is going to go even more downhill. How can it not?

because they are doing massive upgrades, why do you think every area isn't switched on the same date?

a question to you, what do you think you are paying for?

Retrovertigo
24-02-2008, 23:29
because they are doing massive upgrades, why do you think every area isn't switched on the same date?

a question to you, what do you think you are paying for?

Ok, I pay for 20meg and it costs me £34 per month. I get - if I'm lucky - 5 meg of an evening.

Now someone paying what - £10 less? Is now getting an upgrade to 10meg for free.

Where is my full speed for the money I pay before they hand out upgrades. Where is my upgrade for being someone who pays the highest tarrif.

Yet again you come here like the saviour of VM and have a go at people who dare to actually expect to get what they pay for. I can only assume you have more money than sense. Because from appearances here, you never speak any sense at all I'm afraid.

You think it's ok for people in the Baguely area (it seems to be one of the most problematic areas) to continue to get a poor service, yet sit back and watch others get handouts when they pay less money? Go on justify. I could do with a good laugh.

Don't tell me - you get the service you pay for. If you do go and bother another thread please. You NEVER add anything of worth to any threads when people have problems. As consumers we have the right to voice our opinion when a service we pay for isn't up to scratch.

If they are doing "massive upgrades" they should do the upgrades and then increase speeds. Not increase speeds and put more strain on the service before the upgrades have happened. I haven't seen any mention of the 20meg service getting anything thrown at it for free in the future. Certainly not any speed increase. And it seems only the 50meg line will be on a seperate frequency, so people like me will be lumped in with the students in the area who seem to hammer the bandwidth for all it's worth from the moment they wake up.

Being the highest tarrif users, it's us who should get anything first. Sorry, but that's the way it should be. We pay the most, we should get the best service. If I stayed in a hotel and paid for the penthouse and found out people in the cheaper rooms got better rooms, quicker service and nicer meals, I'd be bloody livid.

I dare say I'll get a warning no for being rude to you. But hey ho - being rude isn't half as insulting as you thinking we should bend over and take it up the backside from VM.

dev
25-02-2008, 03:42
Ok, I pay for 20meg and it costs me £34 per month. I get - if I'm lucky - 5 meg of an evening.

Now someone paying what - £10 less? Is now getting an upgrade to 10meg for free.


forgetting the 10->20mb upgrade are we? you think £25 for 4mb is fair compared to £37 for 20mb? :rolleyes:

Where is my full speed for the money I pay before they hand out upgrades. Where is my upgrade for being someone who pays the highest tarrif.

you shouldn't expect 20mb 24/7, as i've said plenty of times, it's sold at 1:20 (maybe more/less) contention ratio. don't like sharing? get a leased line or one with some form of an SLA attached. RE upgrade, see above.

Yet again you come here like the saviour of VM and have a go at people who dare to actually expect to get what they pay for. I can only assume you have more money than sense. Because from appearances here, you never speak any sense at all I'm afraid.

if you think that...

You think it's ok for people in the Baguely area (it seems to be one of the most problematic areas) to continue to get a poor service, yet sit back and watch others get handouts when they pay less money? Go on justify. I could do with a good laugh.

still going on about the upgrade to lower tiers to catch up to the higher tier? 20mb users get an extra 16mb for an extra £12 which is ~50% of the 4mb tier price and you think you're getting a poor deal?

Don't tell me - you get the service you pay for.

i'd say most of the time yes. do i get 20mb during weekends/evenings? no. do i pay for 20mb at peak times? no

If you do go and bother another thread please. You NEVER add anything of worth to any threads when people have problems. As consumers we have the right to voice our opinion when a service we pay for isn't up to scratch.

sure you do. but you need to understand that you aren't going to see 20mb 24/7, and when it drops lower your speed will approach the lower tiers before theres drops lower.

If they are doing "massive upgrades" they should do the upgrades and then increase speeds. Not increase speeds and put more strain on the service before the upgrades have happened.

they did upgrades before the 10mb to 20mb upgrade which you seem to have forgotten. they are now doing upgrades before launching the 4mb to 10mb upgrades so they arent increasing speeds before doing upgrades

I haven't seen any mention of the 20meg service getting anything thrown at it for free in the future. Certainly not any speed increase.

still forgetting that 10mb->20mb upgrade :p:

And it seems only the 50meg line will be on a seperate frequency, so people like me will be lumped in with the students in the area who seem to hammer the bandwidth for all it's worth from the moment they wake up.

50mb is only known to be on a separate frequency because it requires it, there are no things set in stone what will happen when its properly launched. i can see VM balancing the load between the 2 networks in areas that need it

Being the highest tarrif users, it's us who should get anything first. Sorry, but that's the way it should be. We pay the most, we should get the best service. If I stayed in a hotel and paid for the penthouse and found out people in the cheaper rooms got better rooms, quicker service and nicer meals, I'd be bloody livid.

we got upgraded first with the 10mb to 20mb upgrade. regarding the hotel analogy, i wouldnt expect to be served any earlier, sure i'd expect nicer rooms but why because i can pay more should i get my food any earlier?

I dare say I'll get a warning no for being rude to you. But hey ho - being rude isn't half as insulting as you thinking we should bend over and take it up the backside from VM.

i'm surprised you havent left VM yet, if i felt the way you did i wouldnt stick around, as you say, VM have been so poor for so long why stay?

NEONKNIGHT
25-02-2008, 09:29
The most annoying thing about the service in the baugley area from my point of view is the fact that I'm getting booted from xbox live games on cod4 because of the rubbish speeds/lag :(

When just surfing the net the speed issues don't matter that much. :)

starbug
25-02-2008, 10:36
The most annoying thing about the service in the baugley area from my point of view is the fact that I'm getting booted from xbox live games on cod4 because of the rubbish speeds/lag :(

When just surfing the net the speed issues don't matter that much. :)

Net surfing was **** yesterday as well.

And yes PS3 games of Fifa08 regularly boot me out of look like a slide show because of VM's appauling cable service.

ANTO
25-02-2008, 13:29
I WAS GETTIN TERRIBLE SPEEDS AS I HAVE POSTED BEFORE,, (sorry for caps)
i had the old silver modem so did my brother, we both complianed to virgin media and both got the new little black modem and been on 4 meg ever since.
always stable ony sometimes it drops to 3 meg (which i can live with)

my brother was gettin half meg,popped his new black mo9dem and back to 4 meg straight away..
if u have the old silver modem fone and ask for the new black smaller model modem.. it helped me and my brother.

scoobydoo[uk]
25-02-2008, 15:06
It was fixed? when was this? my 20mb on stoke-on-trent is still *****.

Done the same as some other and got my BT line back ready for the switch.

Yeah, my connection in stoke has been rock solid for the past 2 weeks or so, with 20mb connection 24/7, for the past 3 days though its gone downhill, its ok at the moment, but ill see what happens come 4pm.

Retrovertigo
25-02-2008, 16:07
in response to Dev: if we are going to talk fractions/percentages, whatever. Then we, the 20meg users, got a x2 increase in speed. The lower tier have gotten a x2.5 increase. Is it fair that those paying more get less of an upgrade?

Anyway, I still think it's a kick in the teeth for VM to make out like everything is fine and dandy. It seems people in the north get it far worse than anywhere else. Manchester/Baugely seems to have far more posts here about speed problems than anywhere else.

When VM are giving people here a terrible service for a large premium, then turning around and saying "hey, we can't supply anywhere approaching the full speed, but guess what, the 4meg users can now get 10meg". That can only kill the system even further.

They oversubscribed, there is no way its 1:20 here where I live. You only have to witness when it's holidays and students go back home, and see that the speed increases considerably, that they suck up all the bandwidth - and VM are STILL trying to sign more students around my area, with promises of speeds that "aren't affected by distance" conveniently forgetting to mention that the contention cripples it in this area.

I was one of the people who said they never should have gone up from 10meg anyway. The system was great back then, I would have recommended people in a heartbeat. In fact I got my cousin and a couple of mates to sign up. The other day someone new moved into the flats and asked how VM was, I told them to steer clear because the service is terrible.

On a popular forum I visit it's the same story. People querying about VM, and VM users telling them to give VM a wide berth because the service has gone downhill rapidly. I haven't ever seen someone say "yeah they are great, go for it". It's the same story, "the speed is crap and nowhere near what they advertise - look elsewhere".

Finally, you know why I stick with them? My lack of computer network knowledge. I have my PC, Wii, PS3, Xbox 360, Nintendo DS and PSP working through my router. It took me a LONG time to get all that stuff working, with port forwarding, fixed i.p addresses etc etc. I had to do a ton of reading on the net and trial and error got me there after a long slog. I honestly dread the thought of signing with someone else and having to get everything working again. It was hard work and I might not get it just so next time.

But that's hardly the point. VM charge the most out of all the ISP's for the speeds they provide. That money should be making sure my connection works as best it can. And for a LOT of people in the north, anything from 1 meg up to 5 meg isn't considered "up to" when the 20meg service is sold to them. Get customers happy, then start increasing speeds with giveways.