Connecting with Filezilla

[Bilko]

Does anyone use Filezilla? I can't connect. I suppose it's something I'm not doing right, but I'm clueless to what it is.

[kryogenik]

Yep no probs with it.
What can't you connect to and what errors do you get?

[Bilko]

I'm trying to access my webspace.

The error is just "could not connect to server"

[kryogenik]

Presume you mean your VM webspace? What address are you using?
upload.ntlworld.com is currently working fine for me.

[Bilko]

yep. Using that. my username is bilkers66. Do I put user as bilkers66 or bilkers66@ntlworld.com?

[kryogenik]

Just your username - no "@ntlworld.com"

[Aragorn]

Are you currently on a VM connection? The upload servers will only accept connection from a VM ip address - won't allow connection from work, or elsewhere.

[Bilko]

Ah, that's the problem then.

I'm getting connection established, waiting for welcome message then could not connect to server.

I'm at work.

Thanks for the help. Just have to wait 'til I get home to upload then!

[Bilko]

I'm home now, but I still can't get in! I get the error code 530 login incorrect. I have the login type as normal.

[Ben B]

I'm home now, but I still can't get in! I get the error code 530 login incorrect. I have the login type as normal.

Have you changed your password since you joined Virgin Media? If you have then try your original password.

:)~Ben B~:)

[Bilko]

Yes I set a new site on filezilla and the password is definately right.

---------- Post added at 19:51 ---------- Previous post was at 18:13 ----------

Done. Thanks for your help.

[d.chatten]

Enter your info the same as the screenshot below and click "Quickconnect" and it should be fine.

http://img125.imageshack.us/img125/9317/fzcx4.jpg

Also, try to login using your original password for your account because it may not have changed if you tried to use FileZilla to change it.

Hope this helps!