Noggo
11-02-2008, 17:22
Woohoo - :woot:
Finally agreed compensation with VM with the help of two very helpful peeps.
Person # 1 - VM techie, Neil who came out last week and actually did what he said and liaised with networks about my problem, then told me the actual problem (which I kind of knew anyway (UBR), but confirmation from someone else was good to here and helped when talking to person #2).
Person #2 - Customer Complaints dept 0845 *** 3131 number, Tammy for sorting out compensation for me (guess what she's suffering from the same problem with the UBR she's on and the due date for her is even later then mine).
Boohoo - :batty:
My now unusable gaming connection is not going to be fixed until the UBR is done in April (fingers cross, legs and ever part of my body crossed that this is the resolve date).
:idea:
Might use a bit of ca$h and try an ADSL gaming package on a rolling 1 month contract till May, but I need to find a good cheap ADSL router / modem to make that viable though. Any suggestions on what make / model to go for as you don't get one as part of the deal on a month contract (wired one, not wireless)?????
Laters,
Finally agreed compensation with VM with the help of two very helpful peeps.
Person # 1 - VM techie, Neil who came out last week and actually did what he said and liaised with networks about my problem, then told me the actual problem (which I kind of knew anyway (UBR), but confirmation from someone else was good to here and helped when talking to person #2).
Person #2 - Customer Complaints dept 0845 *** 3131 number, Tammy for sorting out compensation for me (guess what she's suffering from the same problem with the UBR she's on and the due date for her is even later then mine).
Boohoo - :batty:
My now unusable gaming connection is not going to be fixed until the UBR is done in April (fingers cross, legs and ever part of my body crossed that this is the resolve date).
:idea:
Might use a bit of ca$h and try an ADSL gaming package on a rolling 1 month contract till May, but I need to find a good cheap ADSL router / modem to make that viable though. Any suggestions on what make / model to go for as you don't get one as part of the deal on a month contract (wired one, not wireless)?????
Laters,