Slow speeds; Modem status ok?

[Sirpingalot]

After experiencing slow speeds on the 20mb service (3mb) I checked out my modem status report and got the following..

Downstream Lock : Locked
Downstream Channel Id : 1
Downstream Frequency : 586750000 Hz
Downstream Modulation : QAM64
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : -2.8 dBmV
Downstream SNR : 34.6 dB



Upstream Lock : Locked
Upstream Channel ID : 3
Upstream Frequency : 22000000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 50.5 dBmV
Upstream Mini-Slot Size : 2

By the looks of it, the Upstream transmit Power Level is a little high, am I right? Or could there be another explaination for the slow speeds I'm experiencing right now - I'm on the baguley network.

Thanks

Michael

[ECW_Original]

Yeah totally!
You will need an engineer's visit Im affraid.

[Sirpingalot]

http://www.speedtest.bbmax.co.uk/results.php?t=1195851334&v=2859989

759 kbps down

693 kbps up

---------- Post added at 20:55 ---------- Previous post was at 20:54 ----------

Seriously? There's one coming out on monday because I couldn't pick up a signal yesterday..I was going to cancel it..but not now

[Axegrinder]

Your power levels are fine, the upstream transmit is fine, you should be concerned when it goes over 55. So it must be network congestion/over subscription. ;)

[Sirpingalot]

What's ideal then?

[ECW_Original]

yeah, thats all the speed Im getting at the moment, but my levels are within range.

Everyone knows how rubbish the 20Mb servers are, I spent over half hour on the phone to an ENGLISH woman that was telling me her's was appaling too!

[Sirpingalot]

Can anyone else on the Baguley network confirm wether it's just me?

[ECW_Original]

yeah, thats all the speed Im getting at the moment, but my levels are within range.

Everyone knows how rubbish the 20Mb servers are, I spent over half hour on the phone to an ENGLISH woman that was telling me her's was appaling too!

[Sirpingalot]

Damn..I just came over from liverpool..where everything was ok..

---------- Post added at 20:59 ---------- Previous post was at 20:59 ----------

Is this going to be resolved any time soon?

[ECW_Original]

LMAO i very much doubt it! Ive had speed issues for the last 2 flippin years!!
I'm really reaching the end of my patience with them, and VERY soon they will feel my wrath mwahhahahahaha!

[Sirpingalot]

This is the first time I've ever experienced this quality of service from VM..back when it was 10mb, all was pretty good.

[ECW_Original]

Well from what the results tell me, my 'upto' 20Mb connection is running at an excellent 56K connection:

Fri, 23 Nov 2007 21:09:48 GMT

Test 1: 1024K took 27339 ms = 37.5 KB/sec, approx 309 Kbps, 0.3 Mbps
Test 2: 1024K took 11306 ms = 90.6 KB/sec, approx 747 Kbps, 0.73 Mbps
Test 3: 1024K took 12889 ms = 79.4 KB/sec, approx 654 Kbps, 0.64 Mbps
Test 4: 2048K took 41139 ms = 49.8 KB/sec, approx 410 Kbps, 0.4 Mbps

Overall Average Speed = approx 530 Kbps, 0.52 Mbps


To repeat this test from the source server click here.

[xspeedyx]

Fri, 23 Nov 2007 21:11:34 GMT

Test 1: 1024K took 1828 ms = 560.2 KB/sec, approx 4616 Kbps, 4.51 Mbps
Test 2: 1024K took 578 ms = 1771.6 KB/sec, approx 14598 Kbps, 14.26 Mbps
Test 3: 1024K took 562 ms = 1822.1 KB/sec, approx 15014 Kbps, 14.66 Mbps
Test 4: 2048K took 1219 ms = 1680.1 KB/sec, approx 13844 Kbps, 13.52 Mbps

Overall Average Speed = approx 12018 Kbps, 11.74 Mbps


To repeat this test from the source server click here.

not bad I think but would like my fast connection back

---------- Post added at 21:13 ---------- Previous post was at 21:12 ----------

just got worse lol

Fri, 23 Nov 2007 21:12:51 GMT

Test 1: 1024K took 1500 ms = 682.7 KB/sec, approx 5625 Kbps, 5.49 Mbps
Test 2: 1024K took 953 ms = 1074.5 KB/sec, approx 8854 Kbps, 8.65 Mbps
Test 3: 1024K took 1282 ms = 798.8 KB/sec, approx 6582 Kbps, 6.43 Mbps
Test 4: 2048K took 2406 ms = 851.2 KB/sec, approx 7014 Kbps, 6.85 Mbps

Overall Average Speed = approx 7019 Kbps, 6.86 Mbps


To repeat this test from the source server click here.

[ECW_Original]

Haha Darth, you attemted to utilise your internet connection during peak times, now face the consequenses :p::angel:

[Sirpingalot]

Oh God..when everybody else was experiencing bad speeds..here on the baguley network everything was fine..I never thought it would become a reality, but now it looks like it has. :(