for simple folk - whats what

[tractorboy]

Hi All

returned to virgin after a year away battling bt and eclipse , signed up for 20 mb yet it does not seem that fast. As a simple lad can somone explain how i get the best out of my service .

And i mean it when i say simple

[xiao]

well VM have a policy that u can cancle ur contract with in 28day and get ur money bak watever u paied. thats ONLY if u are under 28days eg. u can also call on the 27th day to cancle.

if u r above that 28days like me and wish to cancle like me, i cant say yet coz i will be doing that probary 2night and will let u know wats said and done with VM.
for ref i am on my 2nd month of my 12 month contract

[Rone]

I think he wants to try and improve it before[if] he leaves.

[r00t]

http://gamefiles.virginmedia.com/blueyondergames/b5ifh/ifhsetup.exe
Lets see how fast you are downloading at.
And if you can post your modem stats too, that would help us give you better advice. If you need help with this, just post the name of your modem here. :D

[xiao]

give this a try
http://www.virginmedia.com/help/20mb-broadband-optimisation.php

[tractorboy]

nice and cheers for the help.

downloaded 40mb speed around 1mb/s which i konw is good but the first time i have seen it that high. Usually avereage around 40kb/s

modem is brandless - virgin media - 6 lights from left to right power,enet,send,recv,sync,ready

have also noticed theat the connection appears to be intermitent.

have virus and spyware scanned and cleared all history etc

i will not be offended if i have done something wrong my self.

thanks

---------- Post added at 18:27 ---------- Previous post was at 18:25 ----------

can proudly say that i have tried that link and also installed the tcp optimiser

and have noticed no diffeerence , but thanks anyway

[xspeedyx]

when u say 1mb do u mean 100KB/s or 1000KB/s

are you using a wireless router if you are try testing the modem connect straight to your pc

and post back

[tractorboy]

Sorry meant 1000kb/s and modem is wired into wireless (for lads laptop) and then ethernet cable to pc