scrotnig
16-11-2007, 19:35
Can any of the VM peeps on here possibly get this checked out?
I understand there are nationwide issues with the 20mb service, but I want to make sure that in my case it isn't something that can be corrected, because I've noticed in a few cases it is.
I am now down to speeds so low that my upload speed is often testing higher than my download speed. I cannot even get 1mb. Even getting 5 or 6 would be nice, but as it currently stands it isn't worth paying for and I'd be about as well off on a dialup.
Attached is a screenshot to show how bad it is, and it's been like this for several weeks now.
I have tried several calls to tech support, but I just get through to India and they are unable to help. the last call they said it was the sites I was visiting and I should use UK sites!
I have done all the usual checks, when the service was 10mb I used to get about 7 so I know it should work better than this. Switching to dialup actually makes pages load quicker!
Any help would be much appreciated, as frankly if this is the best it will ever do then I'll take my chances with ADSL, which is something I've previously said I'll never do.
I understand there are nationwide issues with the 20mb service, but I want to make sure that in my case it isn't something that can be corrected, because I've noticed in a few cases it is.
I am now down to speeds so low that my upload speed is often testing higher than my download speed. I cannot even get 1mb. Even getting 5 or 6 would be nice, but as it currently stands it isn't worth paying for and I'd be about as well off on a dialup.
Attached is a screenshot to show how bad it is, and it's been like this for several weeks now.
I have tried several calls to tech support, but I just get through to India and they are unable to help. the last call they said it was the sites I was visiting and I should use UK sites!
I have done all the usual checks, when the service was 10mb I used to get about 7 so I know it should work better than this. Switching to dialup actually makes pages load quicker!
Any help would be much appreciated, as frankly if this is the best it will ever do then I'll take my chances with ADSL, which is something I've previously said I'll never do.