PDA

View Full Version : had enough ppl start complaing

xiao
14-11-2007, 22:20
https://www.cableforum.co.uk/images/local/2007/11/30.png (http://www.speedtest.net)

and i am paying for XL 20mb BB

i am going to watchdog and ofcom, i have had enough

and advice on a format of a letter to virgin media for a complain
Toto
14-11-2007, 22:21
https://www.cableforum.co.uk/images/local/2007/11/30.png (http://www.speedtest.net)

and i am paying for XL 20mb BB

i am going to watchdog and ofcom, i have had enough

and advice on a format of a letter to virgin media for a complain

I'd run some actuall download speed checks first mate, those speed test scripts are very unreliable.
xiao
14-11-2007, 22:23
Wed, 14 Nov 2007 22:20:34 GMT

Test 1: 1024K took 17375 ms = 58.9 KB/sec, approx 485 Kbps, 0.47 Mbps
Test 2: 1024K took 19203 ms = 53.3 KB/sec, approx 439 Kbps, 0.43 Mbps
Test 3: 1024K took 12562 ms = 81.5 KB/sec, approx 672 Kbps, 0.66 Mbps
Test 4: 2048K took 23360 ms = 87.7 KB/sec, approx 723 Kbps, 0.71 Mbps

Overall Average Speed = approx 580 Kbps, 0.57 Mbps
PhantomTa2
14-11-2007, 22:24
Where would I get that speed test done? The one with 4 packets?
r00t
14-11-2007, 22:28
Where would I get that speed test done? The one with 4 packets?

Click me (http://www.cableforum.co.uk/board/speed.php)

Though you maybe best running this real d/load.
http://gamefiles.virginmedia.com/blueyondergames/b5ifh/ifhsetup.exe
PhantomTa2
14-11-2007, 22:30
Thank you very much :)
xiao
14-11-2007, 22:32
Though you maybe best running this real d/load.
http://gamefiles.virginmedia.com/blueyondergames/b5ifh/ifhsetup.exe

http://img258.imageshack.us/img258/5277/92092322du4.jpg
PhantomTa2
14-11-2007, 22:34
Damn, 210MB just for a bandwidth tester? Does it have a FPS programmed into it you can play while waiting for the results??
xiao
14-11-2007, 22:43
PhantomTa2 dont hijack my post plz :P
goldoni
14-11-2007, 22:44
Wed, 14 Nov 2007 22:30:34 UTC
Test 1: 1024K took 761 ms = 1345.6 KB/sec, approx 11088 Kbps, 10.83 Mbps
Test 2: 1024K took 3275 ms = 312.7 KB/sec, approx 2577 Kbps, 2.52 Mbps
Test 3: 1024K took 6209 ms = 164.9 KB/sec, approx 1359 Kbps, 1.33 Mbps
Test 4: 2048K took 9463 ms = 216.4 KB/sec, approx 1783 Kbps, 1.74 Mbps

Overall Average Speed = approx 4202 Kbps, 4.1 Mbps


https://www.cableforum.co.uk/images/local/2007/11/29.png (http://www.speedtest.net)


kilobit/sec (kilobyte/sec)

Download speed: 3,454.23 (431.77) 100%
Upload speed: 720.77 (90.09) 100%
Surfspeed inside United Kingdom: 182.16 (22.77) 100%
Surfspeed average (worldwide): 148.37 (18.54) 100%
Surfspeed outside United Kingdom: 138.75 (17.34) 100%
Latency: 149 milliseconds

For a 4Mb/s service the speeds are good in fact top rate what would I complain about???? I am on the 20Mb/s service
homealone
14-11-2007, 22:44
many of the problems on the Virgin Media network may be caused by the excessive amount of 'speed tests' people keep running... ;)
xiao
14-11-2007, 22:45
i am going to watchdog and ofcom, i have had enough

and advice on a format of a letter to virgin media for a complain

a formal complain letter
any formats plz?
r00t
14-11-2007, 22:46
Just a suggestion my friend, I'd rather a real download over a webtest any day.
Oof that image is huge, thumb nail may have been better.
**checks to see if there is forum code to resize img, like a [ img]...[/ img] tag
PhantomTa2
14-11-2007, 22:48
PhantomTa2 dont hijack my post plz :P

Right, so even though I entered this post with the intent of supporting you, you'd rather I didn't? OK, fine......
Exorcist74
14-11-2007, 22:52
Im on 20mb...... speedtest cable forum....

Wed, 14 Nov 2007 22:50:22 GMT

Test 1: 1024K took 2844 ms = 360.1 KB/sec, approx 2967 Kbps, 2.9 Mbps
Test 2: 1024K took 4203 ms = 243.6 KB/sec, approx 2007 Kbps, 1.96 Mbps
Test 3: 1024K took 4266 ms = 240 KB/sec, approx 1978 Kbps, 1.93 Mbps
Test 4: 2048K took 2000 ms = 1024 KB/sec, approx 8438 Kbps, 8.24 Mbps

Overall Average Speed = approx 3848 Kbps, 3.76 Mbps

:mad:
xiao
14-11-2007, 23:03
Right, so even though I entered this post with the intent of supporting you, you'd rather I didn't? OK, fine......

dude calm down, i am just trying to get some advice on wat to write in the letter of complain to make is sound formal
xspeedyx
14-11-2007, 23:23
hehehe vm throttled me I am a bad person

Wed, 14 Nov 2007 23:21:53 UTC

Test 1: 1024K took 1766 ms = 579.8 KB/sec, approx 4778 Kbps, 4.67 Mbps
Test 2: 1024K took 1734 ms = 590.5 KB/sec, approx 4866 Kbps, 4.75 Mbps
Test 3: 1024K took 1750 ms = 585.1 KB/sec, approx 4821 Kbps, 4.71 Mbps
Test 4: 2048K took 3500 ms = 585.1 KB/sec, approx 4821 Kbps, 4.71 Mbps

Overall Average Speed = approx 4822 Kbps, 4.71 Mbps


To repeat this test from the source server click here.

I shouldnt have left utorrent running
xiao
14-11-2007, 23:24
huff
whats the point, u mention the name virgin media and u get lots off people posting their speeds, for what who knows ¬.¬
xspeedyx
14-11-2007, 23:31
its well known fact vm need to upgrade the netowrk but when it will be done only top dogs know and ppl show there speeds as the thread is a complaint about vm speeds so let ppl dont read the post if it upsets you
xiao
14-11-2007, 23:41
its well known fact vm need to upgrade the netowrk but when it will be done only top dogs know and ppl show there speeds as the thread is a complaint about vm speeds so let ppl dont read the post if it upsets you

the first post explains wat this is about
u dont read a book by just reading the title do u?

had enough ppl start complaing
then u read on, it talks about complaing to VM with a formal letter and to bbc watchdog and to ofcom

not here