simcfc73b
05-11-2007, 16:40
Hi guys
I recently moved into a flat which didn't have a phone line so I looked around and plumpted for Cable, I used to have Telewest years ago and was very happy with my motorola modem.
So I booked online with all the bells and whistles and recieved an email (badly formatted with ? rather than ') saying it needs to be investigated further because its a flat or something but I know cable is in the area.
I've phoned up numerous times as I was told 10 working days which has passed and have been promised phones calls and visits but none have appeared. I noticed yesterday that it looks like my neighbour has cable installed, there's a little triangular grate outside my door with a cable running up the wall to his flat, not the best install but I think it looks like cable to me.
I have a BT install booked for the 14th but I really don't want to use BT as it will take another two weeks after that to get broadband.
I want to give Virgin my money but they don't seem bothered to take it.
Does anyone know a way to speed this up, the email mentions spotters needing to come out and look at my property. They are very nice on the phone and they answer straight away.
I recently moved into a flat which didn't have a phone line so I looked around and plumpted for Cable, I used to have Telewest years ago and was very happy with my motorola modem.
So I booked online with all the bells and whistles and recieved an email (badly formatted with ? rather than ') saying it needs to be investigated further because its a flat or something but I know cable is in the area.
I've phoned up numerous times as I was told 10 working days which has passed and have been promised phones calls and visits but none have appeared. I noticed yesterday that it looks like my neighbour has cable installed, there's a little triangular grate outside my door with a cable running up the wall to his flat, not the best install but I think it looks like cable to me.
I have a BT install booked for the 14th but I really don't want to use BT as it will take another two weeks after that to get broadband.
I want to give Virgin my money but they don't seem bothered to take it.
Does anyone know a way to speed this up, the email mentions spotters needing to come out and look at my property. They are very nice on the phone and they answer straight away.