CC801340
12-10-2007, 18:10
I'm having problems today with my 20MB broadband service in NG16. All has been fine since I moved in 2 months ago. I suddenly lost service at approx 10:30am this morning.
The Cable Modem log is showing:
Time Not Established Time Not Established 12 Critical(3) 82000200 No Ranging Response received - T3 time-outTime Not Established Time Not Established 44 Critical(3) 84000100 SYNC Timing Synchronization failure - Failed to acquire QAM/Q...Time Not Established Time Not Established 104 Critical(3) 84000200 SYNC Timing Synchronization failure - Failed to acquire FEC f...Time Not Established Time Not Established 1 Critical(3) 82000700 Unicast Ranging Received Abort Response - Re- initializing MACTime Not Established Time Not Established 8 Critical(3) 82000200 No Ranging Response received - T3 time-outTime Not Established Time Not Established 1 Critical(3) 82000700 Unicast Ranging Received Abort Response - Re- initializing MACTime Not Established Time Not Established 4 Critical(3) 82000200 No Ranging Response received - T3 time-outTime Not Established Time Not Established 1 Critical(3) 82000700 Unicast Ranging Received Abort Response - Re- initializing MACTime Not Established Time Not Established 4 Critical(3) 82000200 No Ranging Response received - T3 time-out
Ready light is flashing on the modem. Occassionally it goes off and the Sync light flashes.
Virgin are sending out an engineer on Wednesday but something tells me that its more of a network problem.
Does anyone have any ideas or is anyone else in NG16 suffering similar problems?
The Cable Modem log is showing:
Time Not Established Time Not Established 12 Critical(3) 82000200 No Ranging Response received - T3 time-outTime Not Established Time Not Established 44 Critical(3) 84000100 SYNC Timing Synchronization failure - Failed to acquire QAM/Q...Time Not Established Time Not Established 104 Critical(3) 84000200 SYNC Timing Synchronization failure - Failed to acquire FEC f...Time Not Established Time Not Established 1 Critical(3) 82000700 Unicast Ranging Received Abort Response - Re- initializing MACTime Not Established Time Not Established 8 Critical(3) 82000200 No Ranging Response received - T3 time-outTime Not Established Time Not Established 1 Critical(3) 82000700 Unicast Ranging Received Abort Response - Re- initializing MACTime Not Established Time Not Established 4 Critical(3) 82000200 No Ranging Response received - T3 time-outTime Not Established Time Not Established 1 Critical(3) 82000700 Unicast Ranging Received Abort Response - Re- initializing MACTime Not Established Time Not Established 4 Critical(3) 82000200 No Ranging Response received - T3 time-out
Ready light is flashing on the modem. Occassionally it goes off and the Sync light flashes.
Virgin are sending out an engineer on Wednesday but something tells me that its more of a network problem.
Does anyone have any ideas or is anyone else in NG16 suffering similar problems?