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jona_b
26-09-2007, 16:20
hmm so when i power cycle modem it doesn't come back on for about say 20 mins but tehn connection is fine

check this log what does this mean

2007-09-26 15:15:07 4-Error E107.0 SW upgrade Failed after download - Incompatible SW file
2007-09-26 15:15:05 6-Notice E102.0 SW Download INIT - Via Config file cm-4096-384
2007-09-26 15:15:04 6-Notice I401.0 TLV-11 - unrecognized OID
1970-01-01 00:06:59 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:06:51 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:06:45 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC
1970-01-01 00:06:28 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:06:09 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC
1970-01-01 00:05:48 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:05:41 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:05:37 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:05:31 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:05:31 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:05:27 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:05:25 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:05:07 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:05:07 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:05:04 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC
1970-01-01 00:04:44 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:04:30 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC
1970-01-01 00:04:12 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:04:05 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC
1970-01-01 00:03:43 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:03:34 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:03:30 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:03:30 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:03:20 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:03:19 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:03:06 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC
1970-01-01 00:02:49 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:02:43 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC
1970-01-01 00:02:24 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:02:17 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC
1970-01-01 00:01:56 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:01:40 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:38 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:38 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:31 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC
1970-01-01 00:01:09 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:01:04 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC
1970-01-01 00:00:46 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:00:39 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC
1970-01-01 00:00:16 3-Critical R002.0 No Ranging Response received - T3 time-out

but after all that it comes back on

Mick Fisher
26-09-2007, 16:29
Are your signal levels within spec?

jona_b
26-09-2007, 16:34
i think so

Downstream Value
Frequency 339000000 Hz

Signal To Noise Ratio 38.7 dB

Power Level 4.1 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading


Upstream Value
Channel ID 4
Frequency 41200000 Hz
Power 57.5 dBmV

Mick Fisher
26-09-2007, 16:41
Your upstream is very high. Could be the cause of your problems. Just checked mine and it's 47.

jona_b
26-09-2007, 16:41
hhmm no probs with internet thoe faster than normal