4mb = 10mb

[shadyrome]

Did 4mb broadband been upgraded to 10mb?
Download Failed (1) (http://imageshack.us)

[Hugh]

I'll check when I get home tomorrow (I'm in Sconnie Botland at the mo)

[Hurdy]

Did 4mb broadband been upgraded to 10mb?

English?

[Nedkelly]

If i have read it right then the answer is no they have not upgraded 4 meg service to 10 meg :)

[Agent47]

Did 4mb broadband been upgraded to 10mb?




check your Operation Status in your cable modem.

http://192.168.100.1/

root and root

[shadyrome]

English?
It is english. are you foreigner?

---------- Post added at 23:15 ---------- Previous post was at 23:14 ----------

Did 4mb broadband been upgraded to 10mb?




check your Operation Status in your cable modem.

http://192.168.100.1/

root and root
Not sure how to check it,But does this help?
Frequency 330750000 Hz Locked
Signal to Noise Ratio 38 dB
Power Level -1 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading

Upstream Value
Channel ID 1
Frequency 18800000 Hz Ranged
Power Level 46 dBmV

[nicke261192]

I'll check when I get home tomorrow (I'm in Sconnie Botland at the mo)
That is a 20MB connection! You wont be getting 12MB if you do actually have a 10MB connection!

[moaningmags]

Frequency 330750000 Hz Locked

Your modem is off frequency which will cause intermittent connection.
Should be changed to 331000000
You can do this via the configuration page of your modem
192.168.100.1
Click on Configuration tab
Change to 331000000
Click on Save Changes
Click Restart Cable Modem
Should lock it onto the correct frequency.
Won't change your speed.

[xpod]

I'll check when I get home tomorrow (I'm in Sconnie Botland at the mo)

Lucky for some:(

All the Mb buses came at once for us the other day and i had 24Mb on my 20Mb connection, with a proper modem config,3.09Mb i was downloading at.

Some kind of backdater mabey:)

[cimt]

Date of Speed Test: 2007-08-31 00:32:49
Download Speed: 3611 kbps (451.4 KB/sec transfer rate)
Upload Speed: 377 kbps (47.1 KB/sec transfer rate)

Nope, still 4 for me.

[Graham M]

Frequency 330750000 Hz Locked

Your modem is off frequency which will cause intermittent connection.
Should be changed to 331000000
You can do this via the configuration page of your modem
192.168.100.1
Click on Configuration tab
Change to 331000000
Click on Save Changes
Click Restart Cable Modem
Should lock it onto the correct frequency.
Won't change your speed.

Umm no. Different networks use different frequencies, and he isn't experiencing any problems so why would he want to change it?

[moaningmags]

All the ex-telewest networks are 331000000 or 339000000
the 750000 will and often does cause intermittent connection
If it won't change or reverts back to the 330750000 tech gets
booked to swap out the modem

[Nikesh]

Did 4mb broadband been upgraded to 10mb?

Nope, I'm on 4Mb and I'm still on 4Mb...

[Graham M]

All the ex-telewest networks are 331000000 or 339000000
the 750000 will and often does cause intermittent connection
If it won't change or reverts back to the 330750000 tech gets
booked to swap out the modem

Your point being!? The OP isn't experiencing an intermittent connection!

[janipewter]

All the ex-telewest networks are 331000000 or 339000000


You're obviously well informed on the subject. Are you able to tell me why I can't use 331000000 or 330750000? Whenever I change to either of them and then reboot the modem, it hangs for a bit and then reboots again and goes back to 339000000.

Here is the log, remember, it is from bottom to top order:

070831104407 4-Error X501.35 Unit Update Failed.
070831104407 8-Debug F502.1 Bridge Forwarding Enabled.
070831104406 4-Error E107.0 SW Upgrade Failed after download - Incompatible SW file
070831104406 4-Error X501.28 Unit Update - Not updating. This image is not for this platform.
070831104406 8-Debug M579.3 CM Cert Upgrade Disabled. Motorola CM certificate present
070831104406 8-Debug F502.2 Bridge Forwarding Disabled.
070831104406 7-Information X500.0 Attempting Unit Update
070831104401 6-Notice E102.0 SW Download INIT - Via Config file cm-20480-768
070831104401 8-Debug I503.0 Cable Modem is OPERATIONAL
070831104401 8-Debug F502.1 Bridge Forwarding Enabled.
070831104401 8-Debug F502.3 Bridge Learning Enabled.
070831104401 8-Debug B918.0 Baseline Privacy is skipped
070831104401 6-Notice I401.0 TLV-11 - unrecognized OID
070831104401 6-Notice D501.10 TFTP, Unknown SNMP 30 11 06 0C 2B 06 01 04 01 8B 15 4D 01 03 08 00
070831104401 6-Notice I401.0 TLV-11 - unrecognized OID
070831104401 6-Notice D501.10 TFTP, Unknown SNMP 30 15 06 10 2B 06 01 04 01 A2 3D 02 63 01 01 02
070831104401 6-Notice I401.0 TLV-11 - unrecognized OID
070831104401 6-Notice D501.10 TFTP, Unknown SNMP 30 11 06 0C 2B 06 01 04 01 8B 15 4D 01 03 02 00
070831104400 7-Information X519.8 Unit Update - MMFMMD - SCD flags
070831104400 8-Debug I500.1 DOCSIS 1.0 Registration Completed
070831104400 7-Information I500.4 Attempting DOCSIS 1.0 Registration
070831104400 7-Information D509.0 Retrieved TFTP Config File SUCCESS
070831104400 7-Information D507.0 Retrieved Time....... SUCCESS
************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS
************ 5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response
************ 4-Error D530.8 DHCP - Invalid Log Server IP Address.
************ 4-Error D530.6 DHCP - Invalid Time Offset.
************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1
************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************ 7-Information T500.0 Acquired Upstream .......... SUCCESS
************ 8-Debug T503.1 Acquire US with status OK, powerLevel 55, tempSid 1947
************ 8-Debug T505.0 Acquired Upstream with status OK
************ 3-Critical R2.0 No Ranging Response received - T3 timeout
************ 7-Information T501.0 Acquired Downstream (339000000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 339000000, US Id 4
************ 7-Information H501.2 HFC: Shutting Downstream Down
************ 7-Information X519.8 Unit Update - MMFMMD - SCD flags
************ 7-Information H501.2 HFC: Shutting Downstream Down
************ 8-Debug T503.1 Acquire US with status RR Change, powerLevel 55, tempSid 0
************ 8-Debug T505.0 Acquired Upstream with status RR Change
************ 7-Information T501.0 Acquired Downstream (331000000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 331000000, US Id 4
************ 7-Information I510.0 *** BOOTING *** SB4200-0.4.9.6-SCM02-NOSH
070831104300 4-Error X501.35 Unit Update Failed.
070831104300 8-Debug F502.1 Bridge Forwarding Enabled.
070831104259 4-Error E107.0 SW Upgrade Failed after download - Incompatible SW file
070831104259 4-Error X501.28 Unit Update - Not updating. This image is not for this platform.
070831104259 8-Debug M579.3 CM Cert Upgrade Disabled. Motorola CM certificate present
070831104259 8-Debug F502.2 Bridge Forwarding Disabled.
070831104259 7-Information X500.0 Attempting Unit Update
070831104254 6-Notice E102.0 SW Download INIT - Via Config file cm-20480-768
070831104254 8-Debug I503.0 Cable Modem is OPERATIONAL
070831104253 8-Debug F502.1 Bridge Forwarding Enabled.
070831104253 8-Debug F502.3 Bridge Learning Enabled.
070831104253 8-Debug B918.0 Baseline Privacy is skipped
070831104253 6-Notice I401.0 TLV-11 - unrecognized OID
070831104253 6-Notice D501.10 TFTP, Unknown SNMP 30 11 06 0C 2B 06 01 04 01 8B 15 4D 01 03 08 00
070831104253 6-Notice I401.0 TLV-11 - unrecognized OID
070831104253 6-Notice D501.10 TFTP, Unknown SNMP 30 15 06 10 2B 06 01 04 01 A2 3D 02 63 01 01 02
070831104253 6-Notice I401.0 TLV-11 - unrecognized OID
070831104253 6-Notice D501.10 TFTP, Unknown SNMP 30 11 06 0C 2B 06 01 04 01 8B 15 4D 01 03 02 00
070831104253 7-Information X519.8 Unit Update - MMFMMD - SCD flags
070831104253 8-Debug I500.1 DOCSIS 1.0 Registration Completed
070831104253 7-Information I500.4 Attempting DOCSIS 1.0 Registration
070831104253 7-Information D509.0 Retrieved TFTP Config File SUCCESS
070831104253 7-Information D507.0 Retrieved Time....... SUCCESS
************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS
************ 5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response
************ 4-Error D530.8 DHCP - Invalid Log Server IP Address.
************ 4-Error D530.6 DHCP - Invalid Time Offset.
************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1
************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************ 7-Information T500.0 Acquired Upstream .......... SUCCESS
************ 8-Debug T503.1 Acquire US with status OK, powerLevel 55, tempSid 1947
************ 8-Debug T505.0 Acquired Upstream with status OK
************ 3-Critical R2.0 No Ranging Response received - T3 timeout
************ 7-Information T501.0 Acquired Downstream (339000000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 339000000, US Id 4
************ 7-Information H501.2 HFC: Shutting Downstream Down
************ 7-Information X519.8 Unit Update - MMFMMD - SCD flags
************ 7-Information H501.2 HFC: Shutting Downstream Down
************ 8-Debug T503.1 Acquire US with status RR Change, powerLevel 58, tempSid 0
************ 8-Debug T505.0 Acquired Upstream with status RR Change
************ 3-Critical R2.0 No Ranging Response received - T3 timeout
************ 7-Information T501.0 Acquired Downstream (330750000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 330750000, US Id 4
************ 7-Information I510.0 *** BOOTING *** SB4200-0.4.9.6-SCM02-NOSH

Do I need a new modem?

[broadbandbug]

Did 4mb broadband been upgraded to 10mb?
http://img77.imageshack.us/img77/5154/hhmi2.png (http://imageshack.us)

Me thinks you are in Preston/Blackpool or Wigan;)

[xspeedyx]

call customer aqnd ask them what bb service ur on cuz that looks like 13mb connection which vm dnt do or a slow speed 20mb

[nicke261192]

call customer aqnd ask them what bb service ur on cuz that looks like 13mb connection which vm dnt do or a slow speed 20mb
Thats what i said a couple of posts back but noone listened to me :(

[shadyrome]

Me thinks you are in Preston/Blackpool or Wigan;)
I live near wigan ,how did u guess? :erm:

[slingading]

Im in Chorley and mine was the same today, downloaded a 2gig file in 45 mins :)

[slingading]

http://img355.imageshack.us/img355/953/speed1rp6.jpg

Its a bit slower this morning than it was yesterday.

[shadyrome]

Yea, iav got same result as yours :confused:

[blade85]

4 meg here

Date of Speed Test: 2007-09-01 13:55:23
Download Speed: 4082 kbps (510.3 KB/sec transfer rate)
Upload Speed: 356 kbps (44.5 KB/sec transfer rate)

[broadbandbug]

I live near wigan ,how did u guess? :erm:

Ex-Telewest network always have run speed uplift trials in that area.. Don't worry I have no other way of knowing:)

There is a likelihood that different STM setup is also being used here from people I have spoken to.

[bubs999]

I rang up about my services and was put on the 4mb broadband, which I was told would be upgraded to 10mb in October for free.

I have heard they are trialling the 10mb for some people, but the chap in retentions said everyone would be upgraded.

[broadbandbug]

I rang up about my services and was put on the 4mb broadband, which I was told would be upgraded to 10mb in October for free.

I have heard they are trialling the 10mb for some people, but the chap in retentions said everyone would be upgraded.

It may well be that sometime down the line they upgrade all 4Mb to 10Mb.. But October seems a bit close to me with the trials just happening now.. Christmas maybe:D

[kristoficus]

Take what retentions tell you with a pinch of salt... Most of them form opinions etc based on rumours either internally or externally. I seriously doubt they will upgrade all 4MB users to 10MB in October. Possibly before end of year sure, but like the above October just seems too quickly... And if its true, why has there been no official word on it? The 20meg upgrade seemed to get a decent advance notice.

[monkey2468]

Take what retentions tell you with a pinch of salt... Most of them form opinions etc based on rumours either internally or externally. I seriously doubt they will upgrade all 4MB users to 10MB in October. Possibly before end of year sure, but like the above October just seems too quickly... And if its true, why has there been no official word on it? The 20meg upgrade seemed to get a decent advance notice.
Like they bother to tell staff what they are going to do, they normally just do it and then let the staff work it out for them selves. :rolleyes: Via a large amount of pointless truck roles!:dozey:

[bubs999]

Take what retentions tell you with a pinch of salt... Most of them form opinions etc based on rumours either internally or externally. I seriously doubt they will upgrade all 4MB users to 10MB in October. Possibly before end of year sure, but like the above October just seems too quickly... And if its true, why has there been no official word on it? The 20meg upgrade seemed to get a decent advance notice.

I understand that, however if I was an average Joe the offer would have sounded really good and I may have been persuaded to take the 4mb deal thinking that I would be upgraded to 10mb in October. Of course I know that its not going to happen, but average Joe probably doesn't and when he/she realises that their broadband hasn't been upgraded, they won't have any proof that they were told about the upgrade and therefore have no hope of getting a refund. All new upgrades tie you in to a 12 month contract and if you are told something that isn't true, I don't think its fair to have to live out that 12 months.


hope that makes sense :p: