scrotnig
25-08-2007, 14:01
Once again in Manchester numerous sites are unavailable without setting a manual proxy...which of course is getting increasingly difficult to do as they are switching them all off.
Like many others I find it deplorable that I am expected to pay upwards of £5 in phone charges just to report this issue, which from previous experience they won't remotely understand. last time I bothered to try, after being told to check my email settings, I was informed that if I was unable to access a certain site I should simply use another site, as access to individual websites could not be guaranteed.
I'd leave except every other ISP is as bad.
I have been on ntl broadband since 2000, and the gradual deterioration in the service is getting more and more obvious. My "20mb" service hits 3mb at best, and apparently that's perfectly acceptable.
If I had the time or the inclination I'd prove them legally that they are wrong on things like that. But since there is no viable alternative supplier I just soldier on.
I got them to discount it heavily a few months ago because of the rapid deterioration. NTL were bad enough but since the rebrand the situation has been getting much worse, much faster.
Like many others I find it deplorable that I am expected to pay upwards of £5 in phone charges just to report this issue, which from previous experience they won't remotely understand. last time I bothered to try, after being told to check my email settings, I was informed that if I was unable to access a certain site I should simply use another site, as access to individual websites could not be guaranteed.
I'd leave except every other ISP is as bad.
I have been on ntl broadband since 2000, and the gradual deterioration in the service is getting more and more obvious. My "20mb" service hits 3mb at best, and apparently that's perfectly acceptable.
If I had the time or the inclination I'd prove them legally that they are wrong on things like that. But since there is no viable alternative supplier I just soldier on.
I got them to discount it heavily a few months ago because of the rapid deterioration. NTL were bad enough but since the rebrand the situation has been getting much worse, much faster.