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leeanita46
19-08-2007, 21:32
unlimited broadband doesnt mean unlimited with virgin media i have a 2.5mb connection that has been capped to 1.25mb from 4pm to until midnight they have not informed there customers that they are doing this but if you go and have a look at your download speed it has been halved day light robbery i have sent emails to watchdog about this subject please check it out for your selves goto help on the virgin home page and go to traffic management and read the thread.:mad:

MovedGoalPosts
19-08-2007, 21:35
And if you check this site you'll find plenty of threads on the subject too. It's called traffic shaping ;)

A 2.5mb connection - that's an odd speed :confused: I thought it was 2 or 4 meg. Worth noting that you only get shaped if you are doing a lot of donwloading.

dragon
19-08-2007, 21:43
And if you check this site you'll find plenty of threads on the subject too. It's called traffic shaping ;)

A 2.5mb connection - that's an odd speed :confused: I thought it was 2 or 4 meg. Worth noting that you only get shaped if you are doing a lot of donwloading.

Could the OP be on a Virgin ADSL connection rather than cable :confused:

Sirius
19-08-2007, 21:43
Looks like someone woke up and smelt the traffic shaping coffee

Prozac
19-08-2007, 22:39
its so Virginmedia can pretend to give out 20mb.

rizzla
20-08-2007, 17:07
its also worth noting that if you are a download monster, simply scheduling your downloads outside of the peak hours and using some monitoring software should result in no traffic shaping and hopefully a more stable network for all of us.

allthough my bb service with vm is a bag of dog doo doo at the moment, for you to say virgin is "stealing your broadband connection" is misleading and inaccurate, mind you, vm using the term unlimited without giving equal prominence to their traffic shaping is just as bad.

there is the argument that maybe people who want a true "unlimted" service should be offered this service at an additional cost, after all, why should an average user be charged the same as somebody who downloads ten times as much ?

AntiSilence
20-08-2007, 17:31
its so Virginmedia can pretend to give out 20mb.

Pretend? Hmm. My 20Mb connection has been running fine since the upgrade. No pretend 20Mb here.

xspeedyx
20-08-2007, 17:41
grrrrrrrrrr I WANT MY UPGRADE lol not long hopefully need some more info on ur connection

Chris
20-08-2007, 17:45
Could the OP be on a Virgin ADSL connection rather than cable :confused:

There's no 2.5Mb option on the ADSL service either.

xspeedyx
20-08-2007, 17:56
There's no 2.5Mb option on the ADSL service either.

in fact its a upto8mb connection so 2.5 is a speed the op couyld get I used to get 1.1 mb with bt

ynwa
20-08-2007, 18:14
Pretend? Hmm. My 20Mb connection has been running fine since the upgrade. No pretend 20Mb here.

Youre lucky. I max at about 8 since the "upgrade"

xspeedyx
20-08-2007, 18:43
Youre lucky. I max at about 8 since the "upgrade"

have u checked ur modem is ok for 20mb

bonzoe
20-08-2007, 19:46
It's unlimited downloads, not unlimited speed. Don't think VM have ever claimed unlimited speed

CDB
20-08-2007, 20:24
Youre lucky. I max at about 8 since the "upgrade"
You're lucky, I max out at about 5, tonight it's about 2-3max:mad:

rogerdraig
20-08-2007, 20:29
It's unlimited downloads, not unlimited speed. Don't think VM have ever claimed unlimited speed

hmmm i can find the adverts if i have too

but they claim unlimited

then claim fast no matter how far you are from exchange

then claim no download limits so you can download those tunes movies etc

then no hidden costs

then if you download a load of terms and conditions then follow them to aup in very small print you find they may do this it doesnt ( or didnt when i last looked ) say that they will


ps
seems asa agrees with us too ;)

StevenJMUK
20-08-2007, 21:07
its also worth noting that if you are a download monster


Maybe that's why I keep getting disconnected. I downloaded knoppix a few days back and they are making sure I can't download that much again without switching my modem on and off at least 6 times.

Chris
21-08-2007, 10:17
in fact its a upto8mb connection so 2.5 is a speed the op couyld get I used to get 1.1 mb with bt

True, although I'd have thought it unlikely that the OP would know what their sync speed usually is, much less refer to it as the speed that they 'have' (i.e. have chosen, ordered and paid for).

dragon
21-08-2007, 18:43
True, although I'd have thought it unlikely that the OP would know what their sync speed usually is, much less refer to it as the speed that they 'have' (i.e. have chosen, ordered and paid for).

Depends if they know how to look at their router stats or in the case of a usb modem the downstream sync speed is usally displayed by windows on establishing the PPPoA/PPPoE session.

bonzoe
21-08-2007, 20:06
hmmm i can find the adverts if i have too

but they claim unlimited



ps
seems asa agrees with us too ;)

You really think they mean unlimited speed?? Does anyone offer that?

rogerdraig
21-08-2007, 22:53
You really think they mean unlimited speed?? Does anyone offer that?

no not unlimited speed but unlimited downloads and unless you delve very deeply you wont find the limit by throttling mentioned

as i have said before if they advertised thus

"5mb broadband with 4 half hour boosts to 20mb during peak hours with unlimited 20mb outside peek hours"

then they wouldn't have any of these moans

xspeedyx
22-08-2007, 14:07
does it really matter bout the stm as you have to put up with it there is plenty hours of the day when you can use 20mb if you didnt like it you wouldnt use it or have it

dojoman47
22-08-2007, 16:32
Well said Darth, there are plenty of other Isp`s out there if you are not happy.

rogerdraig
22-08-2007, 18:02
Well said Darth, there are plenty of other Isp`s out there if you are not happy.


not a matter of being happy its a matter of not getting what it seems you have been sold


not every one understands contention of service etc

if the advertised fairly they most likely would still get most of these people to buy their service with out the moans

amateurfool
22-08-2007, 18:04
not a matter of being happy its a matter of not getting what it seems you have been sold

If you believe that give trading standards a call.

Impz2002
22-08-2007, 19:11
I too am getting 2400kbps transfer speeds on my 20mb connection so im more than happy !

It seems the unlucky few who have ongoing issues.

My 20mb connection has been just as stable as my 10meg ever was !

:erm:

Impz2002

xspeedyx
22-08-2007, 19:13
same here very stable

Agent47
22-08-2007, 19:30
Surf the web when I came home from work and now I get this

Wed, 22 Aug 2007 17:28:43 GMT

Test 1: 1024K took 1294 ms = 791.3 KB/sec, approx 6520 Kbps, 6.37 Mbps
Test 2: 1024K took 3588 ms = 285.4 KB/sec, approx 2352 Kbps, 2.3 Mbps
Test 3: 1024K took 3838 ms = 266.8 KB/sec, approx 2198 Kbps, 2.15 Mbps
Test 4: 2048K took 8580 ms = 238.7 KB/sec, approx 1967 Kbps, 1.92 Mbps

Overall Average Speed = approx 3259 Kbps, 3.19 Mbps

StevenJMUK
22-08-2007, 19:35
Surf the web when I came home from work and now I get this...


I'd be happy if I could stay connected long enough to do such a speed test. My whole town is having problems and the ticket has been open since Saturday.

Anyway Agent 47. Your target is this man http://www.sevenstarsandstripes.com/content/airline/virginatlantic/VirginAtlantic-09.jpg

My client would like you to use the garrote :)

Agent47
22-08-2007, 20:17
I'd be happy if I could stay connected long enough to do such a speed test. My whole town is having problems and the ticket has been open since Saturday.

Anyway Agent 47. Your target is this man http://www.sevenstarsandstripes.com/content/airline/virginatlantic/VirginAtlantic-09.jpg

My client would like you to use the garrote :)

ICA have you wired the funds to my account. Consider it done once the payment has been made.

bonzoe
22-08-2007, 20:41
no not unlimited speed but unlimited downloads and unless you delve very deeply you wont find the limit by throttling mentioned



Didn't I say unlimited downloads in my first post? You seemed to disagree.