theslasher
14-08-2007, 08:34
I phoned customer service to get caller display i got put through to a lady in India who i had to repeat many things twice so she could understand me.
With all the waiting this call took me 30 Min's:(
Next day still no caller display so i re phone customer service another 30 min call with trying different phones and finally put on to faults.
10 Min's later she OK i think you need an engineer i ask for one Saturday.
On Monday virgin phone me could one of our engineers come round today I'm like yer great lets get this sorted 2 hours later a female engineer phoned to tell me that my are cant get caller display thanks a lot customer service so another 30 min phone call to get it removed.
So thanks Vm for wasting 1 hour of my life and before someone says if keep getting cheep deals vm have to move the CS abroad iam paying £85 per month!!!
With all the waiting this call took me 30 Min's:(
Next day still no caller display so i re phone customer service another 30 min call with trying different phones and finally put on to faults.
10 Min's later she OK i think you need an engineer i ask for one Saturday.
On Monday virgin phone me could one of our engineers come round today I'm like yer great lets get this sorted 2 hours later a female engineer phoned to tell me that my are cant get caller display thanks a lot customer service so another 30 min phone call to get it removed.
So thanks Vm for wasting 1 hour of my life and before someone says if keep getting cheep deals vm have to move the CS abroad iam paying £85 per month!!!