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Harry56
06-08-2007, 12:40
Does Virgin Media operate a scheme similar to the Light User Scheme operated by British Telecom?

H56

Derek
06-08-2007, 12:48
They used to but I think it was discontinued about 4-5 years ago.

Harry56
06-08-2007, 13:05
They used to but I think it was discontinued about 4-5 years ago.

I thought VM had only been in existence just over a year or so if not less.

H56

Derek
06-08-2007, 13:07
I thought VM had only been in existence just over a year or so if not less.

Ntl used to have one but it was discontinued well before the merger with Telewest (who again I think used to have one in the distant past) and the subsequent name change to Virgin Media.

Shaun
06-08-2007, 19:09
I thought VM had only been in existence just over a year or so if not less.

H56


I thought you knew :)

http://www.cableforum.co.uk/board/34345455-post23.html

what?
06-08-2007, 21:53
this time last year ntl certainly still had the light user scheme to some level

i worked in cs for a few months (a few of the worst months of my life :p:)
and i remember having a couple of people who were on this though wouldn't be able to say whether or not these were customers who had been on it for years, as normally any package your on like this you get to stay on even if they stop offering it, but once off can't get back on

as i say im not sure though so may be an idea to give cs a ring and find out the possibilities.

Harry56
07-08-2007, 20:50
I thought you knew :)

http://www.cableforum.co.uk/board/34345455-post23.html

It was a rhetorical question and not even that, note the absence of a ? ;)

---------- Post added at 20:50 ---------- Previous post was at 20:47 ----------

this time last year ntl certainly still had the light user scheme to some level

i worked in cs for a few months (a few of the worst months of my life :p:)
and i remember having a couple of people who were on this though wouldn't be able to say whether or not these were customers who had been on it for years, as normally any package your on like this you get to stay on even if they stop offering it, but once off can't get back on

as i say im not sure though so may be an idea to give cs a ring and find out the possibilities.

What ring VM customer services :LOL:

what?
07-08-2007, 21:04
not always the most prudent move, but if you're lucky anough to get a british call centre not normally to bad, not in my experiences

Shaun
08-08-2007, 11:57
It was a rhetorical question and not even that, note the absence of a ? ;)

It wasn't phrased as a question at all ;)