web surfing speeds.

[t1m103]

hi im virgin 20mb bb now i can download files at around 19mb no problem but when it comes to surfing the web,visiting different sites etc the speed is absolutly s**t,is there anything that can be done about this? ive phoned cs and reported it several times but nothing as happened about it.im in cm18.i think much more of this pathetic service and soon will be an ex virgin/ntl customer.(btw everything was ok up till the 20mb upgrade plus i used to use a proxy server most of the times.)

[Halcyon]

Have you tried using a proxy again to see if that makes any difference ?

Welcome to the forums by the way.

[what?]

have u cleared ur internet explorer setting?

can often have an affect on browsing speeds

and contacting cs about slow browsing speeds will do nothing, they cant deal with speed fault
tech support can give troubleshooting, but it would be a charged call

have u tried pinging websites to see ping times?

[t1m103]

sorry i meant tech support,the proxys only give me an access denied page,as for clearing internet explorer how do you go about that ,ive cleaned out the cookies etc.as for the ping times this is the strange part some times the web page will load instantly then other times take an absolute age to open,it seems to be very unstable.

[what?]

if uv only cleared the cookies, may b worth while reseting internet explorer settings

prog tab ie 6, advnced on ie 7

is it former by or ntl ur on?

[t1m103]

ok reset i.e and it was ntl.sometimes the page will open almost instantly then sort of hang before it is fully loaded.

[fatassmichael]

webcache.blueyonder.co.uk on port 8080 still works, and for ex ntl customers too.

[what?]

didnt no that worked on ntl, but if it does, give it a go

---------- Post added at 17:12 ---------- Previous post was at 17:10 ----------

doesnt work for me, just tried it

---------- Post added at 17:13 ---------- Previous post was at 17:12 ----------

try a ping too bbc.co.uk and let me know what u get

also ping 212.58.224.86 and let me know as well

[fatassmichael]

strange, it works for me, as you can see from my location i'm ex ntl.

[what?]

i just gave it a go and its def a no go for me

but give it a go anyway t1m103, coz its obv working for some ppl

[t1m103]

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\tim>ping bbc.co.uk

Pinging bbc.co.uk [212.58.224.131] with 32 bytes of data:

Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.

Ping statistics for 212.58.224.131:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\tim>ping 212.58.224.86

Pinging 212.58.224.86 with 32 bytes of data:

Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.

Ping statistics for 212.58.224.86:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\tim>





if i type the address in it will go there but slowly.as for the proxy access forbiden.

[crowsnest]

Do a tracert to bbc.co.uk,and see what it does on the hops ??

[vmtech]

try ping 192.168.100.1 if that works call tech support and also try pinging your default gate which you can get ipconfig

[what?]

exactly as my good man vamtech has said
sorry couldnt reply any sooner, had to pop out for a while

[t1m103]

icrosoft Windows XP [Version 5.1.2600]
C) Copyright 1985-2001 Microsoft Corp.

:\Documents and Settings\tim>ping 192.168.100.1

inging 192.168.100.1 with 32 bytes of data:

eply from 192.168.100.1: bytes=32 time=3ms TTL=63
eply from 192.168.100.1: bytes=32 time=2ms TTL=63
eply from 192.168.100.1: bytes=32 time=2ms TTL=63
eply from 192.168.100.1: bytes=32 time=2ms TTL=63

ing statistics for 192.168.100.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
pproximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 3ms, Average = 2ms

:\Documents and Settings\tim>

---------- Post added at 12:00 ---------- Previous post was at 11:59 ----------

icrosoft Windows XP [Version 5.1.2600]
C) Copyright 1985-2001 Microsoft Corp.

:\Documents and Settings\tim>tracert bbc.co.uk

racing route to bbc.co.uk [212.58.224.131]
ver a maximum of 30 hops:

1 Destination host unreachable.

race complete.

:\Documents and Settings\tim>

---------- Post added at 12:02 ---------- Previous post was at 12:00 ----------

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\tim>ipconfig

Windows IP Configuration


Ethernet adapter Local Area Connection 3:

Media State . . . . . . . . . . . : Media disconn

Ethernet adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

C:\Documents and Settings\tim>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 1ms, Average = 1ms

C:\Documents and Settings\tim>

[fatassmichael]

nevermind

[vmtech]

remove the router and try that cause its not getting past that, thats why the trace didnt work

[t1m103]

ok tryed with out wireless router still the same phones tech support told the same old sh*t its a network problem.been told there is a on going problem now for 2 months.
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\tim>tracert bbc.co.uk

Tracing route to bbc.co.uk [212.58.224.131]
over a maximum of 30 hops:

1 Destination host unreachable.

Trace complete.

C:\Documents and Settings\tim>

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\tim>ping bbc.co.uk

Pinging bbc.co.uk [212.58.224.131] with 32 bytes of data:

Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.

Ping statistics for 212.58.224.131:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\tim>

[vmtech]

what yours ip address without the modem in???

[t1m103]

how you check ip address without modem plugged in ?

[vmtech]

emm a ment with it plugged in sorry really busy in work the day making me careless

[t1m103]

81.111.220.35

[vmtech]

you in liverpool?

[t1m103]

no harlow,essex.