Sky+ Remote Control Low Battery Warning

[lb1964]

I've only had my Sky Plus box for about 3 weeks and have a warning on the screen saying "Keyboard batteries low". Does it mean remote control batteries? I've changed them to brand new ones and the warning is still there every time I use the remote.

Any ideas?

Thanks.

[Graham M]

Best bet would be to ring Sky Support, if you are within your first year's contract then callouts, replacements, etc will be free

[Saaf_laandon_mo]

I've only had my Sky Plus box for about 3 weeks and have a warning on the screen saying "Keyboard batteries low". Does it mean remote control batteries? I've changed them to brand new ones and the warning is still there every time I use the remote.

Any ideas?

Thanks.

That happened to me too, prompting me to think that I had simply been installed someone else's old kit. I complained within a month and ensured they put in a new box too. (my box actually had some old programmes recorded on it but they insisted thats during testing). I made sure I got a different box installed (altho it could still be a 2nd hand one etc)