View Full Version : WoW problems resurfacing?
bigfootski
16-07-2007, 22:43
Some of you will recall a while back there were some significant issues trying to play WoW from a variety of different NTL/VM locations. Think it came up around the time the rebranding happened, went on for a couple of weeks.
The problem was eventually fixed but seems to have "unfixed" itself in the last 24 hours or so. Any fellow WoW players experiencing problems these past couple of days?
me! but i expect its just crap ntl having unplugged something
SuperCow
16-07-2007, 23:02
If you're referring to the Telia servers used with WoW then what I can contribute to the conversation is that Warcraft III tonight was unplayable (Warcraft III uses the same servers and I had lag and disconnection issues at the exact same time when people reported having issues with WoW on NTL).
However I can see a whole bunch of problems on the service status page on today's date so this might be unrelated (having said that normal browsing feels fine).
BritAngie
17-07-2007, 15:51
Yep- last night and today have been terrible for lag and ping times. Just now got kicked completely as connection dropped. Not happy at all- pre virgin media ntl was fabulous - literally from the day they changed it went downhill... worse period was when I coudn't stay connected for barely 5 minutes. Also webbrowsing is affected- should go back to my blinking dial up modem.. :(
I really wish people would stop trying to draw implied significance from the change from NTL to VM. All they did was change the name over the door, the network is exactly the same now as it ever was. Your problems may well be caused by your ISP, but it would make no difference whether they were called NTL, CableTel, Virgin Media or anything else you could dream up.
BritAngie
17-07-2007, 16:19
I really wish people would stop trying to draw implied significance from the change from NTL to VM. All they did was change the name over the door, the network is exactly the same now as it ever was. Your problems may well be caused by your ISP, but it would make no difference whether they were called NTL, CableTel, Virgin Media or anything else you could dream up.
So it was just a wild coincidence that the two happened at the same time?
I was within a hairs breadth of dumping virgin after it happened. Before then I'd been a happy ntl customer for about a year with not one hiccup or disconnect or speed issue. The name changes and that week onwards for about a month I suffer the worst ever connection problems ever experienced. How exactly as a customer am I supposed to not think "hmm maybe there is a connection??"
Also looking above and also those posting about problems in Portsmouth again confirms to me that yet again something is going on that is giving me a crap connection again. It's been pretty rubbish for browsing for about a month now with having to refresh a few times for it to work but the last few days it's sunk to an all time low... Just waiting for it to get to the point where it now dumps me every 5 minutes.. can't wait to relive that experience...
So it was just a wild coincidence that the two happened at the same time?
Yes.
BritAngie
17-07-2007, 16:27
Yes.
I don't suppose you can tell me what the current broadband service status is on virgin medias / ntlworlds website is because at the moment all I get is
The connection has timed out
The server at redirect.virginmedia.com is taking too long to respond.
* The site could be temporarily unavailable or too busy. Try again in a few
moments.
* If you are unable to load any pages, check your computer's network
connection.
* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.
The bbc and other websites are working... so it implies it's virgins site or network...
Plenty going on, this is the recent stuff:
Ticket NumberStatusDescriptionCustomers AffectedDate Modified511110Updated
Loss Of TV/Internet - Dudley DY1 (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=511110)
Broadband Internet, Digital TV
17/07/2007 15:19
512084Updated
Loss of TV & Broadband Internet Bristol BS9 (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=512084)
Broadband Internet, Analogue TV, Digital TV
17/07/2007 15:06
512571Updated
Loss Of Internet - Southport (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=512571)
Broadband Internet, Digital TV
17/07/2007 15:01
511353Updated
Loss of TV & Broadband Internet BS16 Bristol (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=511353)
Broadband Internet, Analogue TV, Digital TV
17/07/2007 14:46
512440Opened
Loss of Digital TV & Broadband Internet in NG15 (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=512440)
Broadband Internet, Digital TV
17/07/2007 14:32
512448Opened
Loss of digital TV and broadband in SE2 / DA7 lond (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=512448)
Broadband Internet, Analogue TV, Digital TV
17/07/2007 13:12
512462Opened
Loss of broadband internet in E11 London (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=512462)
Broadband Internet
17/07/2007 13:10
512309Opened
Loss Of TV/Internet Tonbridge TN9 (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=512309)
Broadband Internet, Digital TV
17/07/2007 12:34
511931Updated
Loss of TV & broadband in Morden SM4 (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=511931)
Broadband Internet, Analogue TV, Digital TV
17/07/2007 12:11
511882Updated
Loss of broadband in Sutton SM1 (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=511882)
Broadband Internet
17/07/2007 12:09
511863Updated
Loss TV & broadband in Purley CR8 (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=511863)
Broadband Internet, Analogue TV, Digital TV
17/07/2007 12:09
511700Updated
Loss of TV & Broadband Internet- ME5 Chatham (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=511700)
Broadband Internet, Analogue TV, Digital TV
17/07/2007 12:03
512342Opened
Loss of broadband internet TN24 Ashford (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=512342)
Broadband Internet
17/07/2007 11:51
511176Updated
Loss of Internet - Wigan WN5 (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=511176)
Broadband Internet
17/07/2007 11:39
512298Opened
Loss of TV & Broadband- SG6 Letchworth Garden City (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=512298)
Broadband Internet, Analogue TV, Digital TV
17/07/2007 11:36
512213Opened
Loss Of TV/Internet - Doncaster DN5 (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=512213)
Broadband Internet, Digital TV
17/07/2007 10:20
511812Updated
Loss of Digital TV and Broadband Internet in CF5 (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=511812)
Broadband Internet, Dial Up Internet, Analogue TV, Digital TV
17/07/2007 10:11
512106Opened
Loss of Digital TV & Broadband Internet in LE5 (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=512106)
Broadband Internet, Digital TV
17/07/2007 09:22
511961Opened
Loss of Broadband Internet - London N8 (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=511961)
Broadband Internet
16/07/2007 22:24
511952Opened
Loss of Broadband Internet in SA12 (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=511952)
Broadband Internet, Dial Up Internet
16/07/2007 21:36
511945Opened
Loss of Digital TV and Broadband B78 Tamworth (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=511945)
Broadband Internet, Digital TV
16/07/2007 20:43
511935Opened
Loss of Digital TV and Broadband - NG5 Nottingham (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=511935)
Broadband Internet, Digital TV
16/07/2007 20:15
511921Opened
Loss of TV & Internet - Bristol BS30 (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=511921)
Broadband Internet, Digital TV
16/07/2007 19:35
507049Updated
Slow downloads on 20Mb/s (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=507049)
Broadband Internet
16/07/2007 12:50
511081Opened
Loss of Digital TV & Broadband Internet in NG7 (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=511081)
Broadband Internet, Digital TV
15/07/2007 23:06
510762Opened
Loss of Broadband Internet (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=510762)
Broadband Internet
15/07/2007 08:02
507682Updated
Loss of DTV and BBI - Nottingham - NG9 (http://status-cable.virginmedia.com/vmstatus/serviceissue.do;jsessionid=2CB1802A5FBE29172313D89 0DA0551E3.jsps305p:28009?ticket=507682)
Broadband Internet, Digital TV
11/07/2007 23:26
bigfootski
17-07-2007, 16:31
I really wish people would stop trying to draw implied significance from the change from NTL to VM. All they did was change the name over the door, the network is exactly the same now as it ever was. Your problems may well be caused by your ISP, but it would make no difference whether they were called NTL, CableTel, Virgin Media or anything else you could dream up.
Sorry, that was not my intention. I merely used it as a reference point for the time when it happened last.
BritAngie
17-07-2007, 16:33
Thanks- nothing about Portsmouth though.. :(
Their site is as dead as a dodo to me.
I really wish people would stop trying to draw implied significance from the change from NTL to VM. All they did was change the name over the door, the network is exactly the same now as it ever was. Your problems may well be caused by your ISP, but it would make no difference whether they were called NTL, CableTel, Virgin Media or anything else you could dream up.
Thanks Chris.
I've been playing WOW in the UK pretty much since it launched.
I can say from experience that the perceived Lag / Latency problems have nothing at all to do with the name change from ntl, ntl-Telewest, Virgin Media. The network has largely gone unchanged from a physical point of view, although its support within the new company may have changed.
So if its a Virgin Media problem, its the Virgin Media network, if its a fault, then its a new fault, and has nothing to do with the change in name.
Move on people, please.
i beg to disagree about the same time or really close to the time they rebranded to virgin media i also noticed that my once proud connection went diabolical and it still is out of every week there is at least 2-5 days where it is affected before the name change it was fine so if a few others noticed this what does it tell you ohh sorry i forgot where the liars who deserve to have a poor connection and just whinging on this forum in the 0.000001% chance that someone will listen, do you think i like paying premium rate while adsl users get a more stable connection.
i beg to disagree about the same time or really close to the time they rebranded to virgin media i also noticed that my once proud connection went diabolical and it still is out of every week there is at least 2-5 days where it is affected before the name change it was fine so if a few others noticed this what does it tell you ohh sorry i forgot where the liars who deserve to have a poor connection and just whinging on this forum in the 0.000001% chance that someone will listen, do you think i like paying premium rate while adsl users get a more stable connection.
ADSL get more stable connections??
I suggest you read the latest WoW Technical forum post about the largest ADSL supplier in the UK, I'll not link it here, if you are a wow player you will know where to look.
No-one is calling you, or any other VM user A liar, but its getting very thin this name change argument. The problems have always been there, what has changed is the level of complaints, just as they did when Virgin bought a rail network. The service did not change on dayy one, but the complaints went up by about 300% just because it ws Virgin.
its got nothing to do with the name change belive they could call themselves anything they wanted but like i say if me and other users noticed this huge increase in latency and line degredation after the name change they must have changed something, why would people just start moaning because they had called themselves virgin (the brand name isnt a disaster or is it off putting) people have noticed a huge performance hit and i even noticed it tailing off before the 10mb upgrade.
my ping time in wow is still higher than it has been in the 2 years i have been playing..
how am i meant to wave my wand!!!
BritAngie
18-07-2007, 17:23
Well been okaying all day then 5pm and bam latency hits... not good :(
I agree been fine all day until now
This is what has happened to my products since the name change to Virgin Media.
Before
BB Connection - Excellent
TV - Slow EPG
After
BB Connection - Excellent
TV - NEW EPG
So to conclude since the re-brand the service has been improved.
i fail to see what that has to do with wow issues on the ntl network?
i fail to see what that has to do with wow issues on the ntl network?
Just to confirm that the change to Virgin Media was a name change, and existing networks are still the same.
thanks for that.
Anyway i am on the german data park.
i currently have around 900 ping this is since monday night it is fine during the day.
Anyone have any contacts in NTL that might have a clue?
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