20Meg in Portsmouth [Archive]

frattonstation

11-07-2007, 18:28

wots going on?
for the past 5 days I'm only getting speeds of 1meg at best. Should be on 20meg. Rang CS and an Indian girl says its working fine after downloading a microsoft program as she said.
But it ain't. It slowed right down, so annoying. It takes forever for the BBC News page to open up now.

Tijer

11-07-2007, 19:38

just over the hill from you... and my download speeds are appalling also.... this from speedtest.net

https://www.cableforum.co.uk/images/local/2007/07/67.png

cl77

11-07-2007, 19:38

Exactly the same mate
I live just by the station and I'm lucky if I get 1mb in the evening's,thats if it doesn't drop down altogether. I'm sure the location won't have much to do with it, but Virgin have just booked me an engineer to check my setup as the technical help said my modem had disconnected over a 1000 times in one month, it might be worth ringing them to book an appointment, if they find a fault they credit you for the phonecall (premium line). Good luck!

paulu781

11-07-2007, 21:32

No better in Manchester. My upload is faster than my download which has collapsed since I went on 20MB. There's only so much of this I am going to pay them for.......

https://www.cableforum.co.uk/images/local/2007/07/66.png (http://www.speedtest.net)

Derrickpetr

11-07-2007, 21:54

Much the same in Bournemoth on 4 meg

https://www.cableforum.co.uk/images/local/2007/07/65.png (http://www.speedtest.net)

Not been right for last 2-3 weeks

UncleBooBoo

11-07-2007, 21:55

Why on earth are people paying nearly Ã‚Â£40 a month for those speeds?

Rik

11-07-2007, 22:37

videodj

11-07-2007, 23:21

sstainer

12-07-2007, 02:02

here is what i got https://www.cableforum.co.uk/images/local/2007/07/63.png (http://www.speedtest.net)

did test with faroe islands but it did not want to do an upload ?
pity as dl was almost 20mb

UncleBooBoo

12-07-2007, 07:44

Speedtest.net is not a accurate tool to gauge your speed, especially not the Maidenhead server, has to be the worst out of the lot.

i get 500k from the Maidenhead server at the moment, but when downloading from virgins FTP and Usenet i get 19MB speeds.
Nuff said! ;)

You are wrong, when you download anything from inside virgin's own network you will always get full speeds!

Try downloading stuff outside of it during the evening... You will see the difference!

chimaeradave

12-07-2007, 08:04

here is what i got https://www.cableforum.co.uk/images/local/2007/07/63.png (http://www.speedtest.net)

did test with faroe islands but it did not want to do an upload ?
pity as dl was almost 20mb
I consistently get this as well with the Faroe islands - so I guess it proves that there is nothing technically wrong with the connection, as it proves it is at least possible to achieve 20mb some of the time.

frattonstation

12-07-2007, 19:50

This is mine from Portsmouth. :mad:

soup dragon

12-07-2007, 20:31

Tijer

12-07-2007, 22:58

speedtest.net may not be but there is alot of problems with people being upgraded to 20 meg from 10 meg, just needs virgin to get their thumbs from out of their backsides and sort out the problems that people are experiencing. Dont remember there being any issues when they upgraded everyone to 10 meg!

co103

13-07-2007, 13:46

Same here in Northampton on 10Mb. (No upgrade yet) according on speedtest.net. BUt when I check at Giganews there speed/traceroute reads 10Mb. Try it always very accurate.

https://www.cableforum.co.uk/images/local/2007/07/61.png (http://www.speedtest.net)

Mines the same - Terrible speeds on Speedtest.net but great on giganews.
Im on 20mb and get around 17mb on giganews. Maybe its the route to the speedtest.net servers that are slow.?
Also, I believe that VM give priority to 1. Business SACM, 2. Settop Boxes and Finally 3. Res SACM. This is probaby why some people on the SACM services are finding it slow. Its all to do with the way the UBRs are set! ( So Im Told! )

alferret

13-07-2007, 13:55

You are wrong, when you download anything from inside virgin's own network you will always get full speeds!

Try downloading stuff outside of it during the evening... You will see the difference!

And Virgin has no control what so ever of speeds outside their network. That said Virgin can not be held responsible for poor speed from outside the VM network. That is why all speeds are advertised as an "UP TO" service.

EzBeanz

13-07-2007, 20:36

BritAngie

17-07-2007, 16:06

Speedtests not withstanding my webbrowsing and gaming has been badly affected this week and it's slow- you can see it- to the point it drops the connection completely and have to reboot the modem. It was fine until a few days ago... wondered if they were tinkering and this confirms it.. :(

P.S. In Portsmouth to!

mcmanic

17-07-2007, 16:53

whats with all these speedtest.net speed tests, they are very inaccurate
i found namesco to be better, or even better a proper ftp download,
when i got upgraded it was very slow for 5 days then it sorted itself out,
im in worthing west sussex, and get 2.4mb down and 105KBPS up!
hope it picks up for you too

looks like i need to move, Hove here and terrible, much worse than when i was on 10meg, cannot stream a damm thing in the evenings now so beginning to feel is it worth it because its never been like this, 20meg and cannot use it unless i just want to browse the internet. Cost is now a factor on performance whereas before it was never a issue as you got what you paid for

BenRyder

17-07-2007, 18:37

4mb in Whiteley. Very very very slow browsing.
What's going on ?

ntl.wotcha

17-07-2007, 20:55

i am in portsmouth on 4meg, just done a test to maidenhead server got this

https://www.cableforum.co.uk/images/local/2007/07/47.png (http://www.speedtest.net)

then i did one to roubaix and got this
https://www.cableforum.co.uk/images/local/2007/07/48.png (http://www.speedtest.net)

conclusion:-

speedtest.net is not indicative of your true connection/download speed.

thankyou:cool:

Sorry to rain on your parade, but this is what maidenhead should give on a proper 20mb connection:

https://www.cableforum.co.uk/images/local/2007/07/49.png (http://www.speedtest.net)

And London:

https://www.cableforum.co.uk/images/local/2007/07/50.png (http://www.speedtest.net)

I hate to break it to you but Giganews are overstating their performance figures. They are trying to sell a service after all. on my 20mbps work link their speed test reports 29.5mbps which is clever on a 20mbit link, lol.

Rik

17-07-2007, 22:09

Try downloading stuff outside of it during the evening... You will see the difference!

Downloading from Giganews now outside VMs network and getting 2.35MB/s.

Again people dont trust Speedtest.net for reliable speed tests, use the speedtest on this website, its much more accurate.

homealone

18-07-2007, 00:03

Downloading from Giganews now outside VMs network and getting 2.35MB/s.

Again people dont trust Speedtest.net for reliable speed tests, use the speedtest on this website, its much more accurate.

just don't trust speedtest.net as a reliable measure of connection 'speed', full stop, whatever the issues of 'internal' or 'external' peering, the European GigaNews server is my most believable benchmark ;)

ntl.wotcha

18-07-2007, 09:36

Sorry Rik, homealone, your both wrong. See my post above. speed test is fast enough to give reasonable figures, and Giganews figures are a load of toss.

mojo

19-07-2007, 19:41

Speeds are very slow in Portsmouth at the moment. Getting 1.2Mb/sec on XL from Virgin servers. Managed 2Mb from Newshosting. That was at 1pm today.

homealone

19-07-2007, 20:26

Sorry Rik, homealone, your both wrong. See my post above. speed test is fast enough to give reasonable figures, and Giganews figures are a load of toss.

not going to bother arguing this one, I'll keep my rock steady 480KB/s from GigaNews, which is verifiable by timing the download, you stick to your opinion about Speedtest.net ;)

Rik

19-07-2007, 21:53

Sorry Rik, homealone, your both wrong. See my post above. speed test is fast enough to give reasonable figures, and Giganews figures are a load of toss.

Yes speedtest.net is certainly fast enough, but you do understand about all the things that can give a completely misleading result from any speedtest result dont you?

I take it you have never had the pleasure of using Giganews as a news provider?

Treat yourself, you wont look back mate! :)

---------- Post added at 21:31 ---------- Previous post was at 21:29 ----------

not going to bother arguing this one,

Speedtest.net VS Giganews for a proper reliable speedtest result, hmm let me think about this one? :rolleyes:

---------- Post added at 21:53 ---------- Previous post was at 21:31 ----------

I would also like to add, that when using HTTP which Speedtest.net uses my connection has never gone over 6MB since the proxies have been removed, who knows how many other people have this problem with slow speeds now proxies have been removed?

At least when using NNTP I know the full speed is achievable, which is certainly isnt when using HTTP now.

homealone

19-07-2007, 23:04

Yes speedtest.net is certainly fast enough, but you do understand about all the things that can give a completely misleading result from any speedtest result dont you?

I take it you have never had the pleasure of using Giganews as a news provider?

Treat yourself, you wont look back mate! :)

---------- Post added at 21:31 ---------- Previous post was at 21:29 ----------

Speedtest.net VS Giganews for a proper reliable speedtest result, hmm let me think about this one? :rolleyes:

---------- Post added at 21:53 ---------- Previous post was at 21:31 ----------

I would also like to add, that when using HTTP which Speedtest.net uses my connection has never gone over 6MB since the proxies have been removed, who knows how many other people have this problem with slow speeds now proxies have been removed?

At least when using NNTP I know the full speed is achievable, which is certainly isnt when using HTTP now.

yes, nntp isn't really being 'fair', especially when GigaNews allegedly dedicate a peering server exclusively to Virgin Media ;)

- http traffic will always be subject to external issues, which is why I don't believe speedtest.net ;)

ntl.wotcha

20-07-2007, 15:53

I'm well aware of the inaccuracies of many of these tests. Even the one on this site has it's flaws:
Fri, 20 Jul 2007 14:47:33 GMT

Test 1: 1024K took 328 ms = 3122 KB/sec, approx 25725 Kbps, 25.12 Mbps Not acutally possible.
Test 2: 1024K took 375 ms = 2730.7 KB/sec, approx 22501 Kbps, 21.97 Mbps
Not acutally possible.
Test 3: 1024K took 500 ms = 2048 KB/sec, approx 16876 Kbps, 16.48 Mbps
Test 4: 2048K took 985 ms = 2079.2 KB/sec, approx 17133 Kbps, 16.73 Mbps

Overall Average Speed = approx 20559 Kbps, 20.08 MbpsBut what I was pointing out was that Speedtest.net is good enough to reveal an "order of magnitude" difference between VM and a proper 20mb connection.

It's my firm belief that VM are in some way throttling http/ftp, either via QoS or traffic shaping gone wrong.

NNTP may well be imune to such interference and giganews may have great peering with VM, who knows.

Point is the performance problems are firmly within VMs network not any of the speed test sites.

janipewter

20-07-2007, 16:27

You are wrong, when you download anything from inside virgin's own network you will always get full speeds!

Try downloading stuff outside of it during the evening... You will see the difference!

Really? If my own ISP can't even deliver speeds near what I should have, I wouldn't expect any other sites to be able to. ;)

Download Failed (1)

mojo

20-07-2007, 17:08

Really? If my own ISP can't even deliver speeds near what I should have, I wouldn't expect any other sites to be able to. ;)

http://img503.imageshack.us/img503/3729/untitledcx8.png

This echoes my own experience. I tried using wxDownloadFast with 8 connections to VM servers, still only managed 250k/sec at 10-11am. Afternoon was no better.

Tech support have acknowledged the fault and will apparently try to fix it in the next week or so. I'll remember to take 20% off my bill.

Rackerz

20-07-2007, 22:14

Also in Portsmouth here, Havant to be precise.

Speeds have been terrible lately, VM can't answer as to why.

Rik

20-07-2007, 22:32

It's my firm belief that VM are in some way throttling http/ftp, either via QoS or traffic shaping gone wrong.

I agree 110% with that.

Im sorry to carry on keep mentioning it, but since my ability to proxies has been removed my connection NEVER goes over 6MB, it shaped somewhere along the line.

I just cannot be bothered to go through the scripts with India, wallies will send out a engineer, theres nothing they can do the throttling capping must be at hardware level imo.

mojo

21-07-2007, 08:49

ntl.wotcha and Rik, you I have to agree with you guys. Sometimes on some protocols, I have got up to 10meg (should be 20). On the other hand, NNTP is always limited to 4MB. There is extra bandwidth available - surfing is still fast (except for the random time-outs and stuttering YouTube videos) but all downloads of any kind seem to be capped.

What is worse is that it applies all day, not just between 4pm and midnight.

fatbloke

23-07-2007, 22:15

**** poor speeds in havant .. slow browsing,slow downloads and impossible to stream any video content.
I am not happy at the moment. :mad:

mojo

24-07-2007, 00:03

NNTP is always limited to 4MB.

Yes, I too have noticed this. Torrents seem quite slow as well, but NNTP is limited to about 4Mb all day.

Actually, you can push past it. 16 or 20 connections will get to about 8Mb. Note that connections to NTLs news servers can get 18Mb, so it looks like they are just limiting all off-network NNTP connections, or perhaps just IP addresses of major providers like Newshosting and Giganews.

I am going to call tomorrow and log a fault.

soup dragon

24-07-2007, 10:12

i get a constant 480KB/s on newsgroups, unless i go over my limit between 16:00 & 00:00 when it halves. I am on 4meg. I assume this is the max for that d/l speed can someone confirm this please. Even with 10 connections that is what my newsreader tells me and my bandwidth monitor confirms it.

mojo

24-07-2007, 19:48

Yeah, on 4meg I could max out newsgroups. On 10 meg I could max them out. But on 20, I am limited to about 4 meg no matter what.

Rik

24-07-2007, 20:36

I use 20 Connections and SSL to connect to Giganews European server, and must say the connection 99% of the time gives me 2.35MB/s

The problem at my end is crappy HTTP speeds, not that 6MB is really that bad.

thanosp

21-09-2007, 21:39

deed02392

22-11-2007, 23:04

Hello everyone! I'm in the Southsea area on the 4MB and thinking of upgrading to the 20MB. How are things going with your 20mb connections? Those who had problems, did they get any better? I'll appreciate your help!:D

I'm with this guy too, could anyone help us out??
BTW, why don't people just use MSN file transfer for their internet speed benchmarking? That's totally accurate...

But seriously, www.speedtest.bbmax.net is AWESOMEly reliable.