Connected, Dissconnected.

[Ictoo]

Hey I’m just posting this here in the hopes someone will have some insight in to my problem.

So the problem I’m having is with my connection what happens is I am connected to the internet for a few minutes and then the connection drops for a few seconds about 10 but its random, it then picks up again normal for a few more minutes, I’ve had this problem for about 2 years now and I have finally snapped it has stopped me almost altogether from playing any online games, I’ve read a lot but most I’ve seen does not help the modem I’m using now is the NTL: 250 but I had this problem before and they just changed the modem but nothing changed.

I hoping someone out there has had the same problem as me and it was fixed in someway.

[mininut]

I've been having the same problem for a couple of weeks now, very irritating, not sure what it could be, certainly not anything my end.

M.

[fatassmichael]

Can you log into the modem (assuming you both are on "newer" modems) and post the info from the downstream and upstream pages, Modem address is http://192.168.100.1 User and Pass is root.
Edit: DO NOT post MAC or IP addresses.

[Dawn Falcon]

Do you use a router? If so, brand and model?

[Ictoo]

Ok i logged on to the modem and this is what was there.

Cable Modem Downstream
Downstream Lock : Locked
Downstream Channel Id : 31
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 6.1 dBmV
Downstream SNR : 40.8 dB

Cable Modem Upstream
Upstream Lock : Locked
Upstream Channel ID : 2
Upstream Frequency : 29200000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 42.0 dBmV
Upstream Mini-Slot Size : 2

I do use a router its a Belkin wired one model number is F5D5231-4.