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View Full Version : Anyone STUCKED on 10mb DOWNLOAD after the 20mb UPGRADE?

palote
09-07-2007, 23:23
Hi there..

i was supposed to have been upgraded on 28 June in Hayes area... Today an "engireer" from VM change my modem ... the problem is that i have tried everything on every ocassion and im completely sure that im stucked on 10mb download..... it does not go beyond 10mb...

I would like to know if somebody is with the same issue...... im getting annoyed with this and nobody in VM knos how to FIX this....


Any help ors suggestion is welcome!!!

Thanks in advance!!!
ynwa
10-07-2007, 00:00
Cant even get 10 mb since i got my upgrade :(
spr33
10-07-2007, 00:02
Are you connecting through a router? If so, check the network interface (link speed) on it, it sounds like it could be only 10Mbps.

If you're not, I have no clue.
palote
10-07-2007, 00:27
Are you connecting through a router? If so, check the network interface (link speed) on it, it sounds like it could be only 10Mbps.

If you're not, I have no clue.


Im 100 on network interface..

thanks anyway
dev
10-07-2007, 13:46
Im 100 on network interface..

thanks anyway

just making sure, are you positive that is for the router->modem not router->pc?

practically all routers will do 100mb to the PCs but not all do 100mb to the modem, what router do you have?
Ekin
10-07-2007, 13:53
Same problem here, Linksys WRT54GL flashed with DD-WRT v23 SP3 and Ambit 250.
Richy99
10-07-2007, 14:48
Im 100 on network interface..

thanks anyway

thats your LAN connection, doesnt mean your WAN port is running at that speed

what model router?

---------- Post added at 14:48 ---------- Previous post was at 14:47 ----------

Same problem here, Linksys WRT54GL flashed with DD-WRT v23 SP3 and Ambit 250.

wired or wireless?

i have a wrt54gsuk default firmware and a belkin 54wireless card and see about 14meg at peak
Ekin
10-07-2007, 23:59
wired or wireless?


Wired OFC, I had a 54GSUK too but I upgraded to 54GL. Its not a router problem nor a computer problem, purely some **** up with them capping me at a 10Mbps speed even though the modem is showing a 20Mbps config file.
dev
11-07-2007, 01:31
Wired OFC, I had a 54GSUK too but I upgraded to 54GL. Its not a router problem nor a computer problem, purely some **** up with them capping me at a 10Mbps speed even though the modem is showing a 20Mbps config file.

what happens when directly connected to the modem? tried in safe mode/using a linux live cd?
sstainer
11-07-2007, 02:14
try http://www.speedguide.net/files/TCPOptimizer.exe
Paul
11-07-2007, 02:35
What does your modem config page actually say.
chimaeradave
11-07-2007, 09:55
try http://www.speedguide.net/files/TCPOptimizer.exe

yes - try this. I was maxing out at 8500 bps before running this and then it lept to 18600bps

:)
Mr Black
11-07-2007, 18:15
I'm stuck at 10 as well, I've got a belkin router and if I connect wireless I only get 5.2 meg. If I connect to the router with a cable I get 10 and if I connect direct to the cable modem I also get 10!
Richy99
12-07-2007, 16:27
are you on 20meg? what does your modem config say ?
Mr Black
12-07-2007, 17:03
This may sound like a silly question, but how do you check your modem config? :blush:
AntiSilence
12-07-2007, 17:31
Browse to http://192.168.100.1/ and login with Username: root Password root then click on Operation Config. You'll see a bit that tells you your speeds. Mine says:

Maximum Downstream Data Rate : 20480000
Maximum Upstream Data Rate : 768000

Which is 20Mb down, 768kb up.
Mr Black
12-07-2007, 18:09
Browse to http://192.168.100.1/ and login with Username: root Password root then click on Operation Config. You'll see a bit that tells you your speeds. Mine says:

Maximum Downstream Data Rate : 20480000
Maximum Upstream Data Rate : 768000

Which is 20Mb down, 768kb up.

I browsed to that address and it took me to 'Configuration Manager' but there's no option to log into anything and I cant see anything that refers to Operation Config!
jcw00
12-07-2007, 18:34
what happens when directly connected to the modem? tried in safe mode/using a linux live cd?

What Linux Live CD do you recommend?
AntiSilence
12-07-2007, 19:04
I browsed to that address and it took me to 'Configuration Manager' but there's no option to log into anything and I cant see anything that refers to Operation Config!

It might depend on which modem you have. I've got a blue ntl:250 (http://www.cableforum.co.uk/article/141/ntl-release-new-broadband-modem). It may be different if you have a newer VM branded one.
Mr Black
12-07-2007, 19:15
It might depend on which modem you have. I've got a blue ntl:250 (http://www.cableforum.co.uk/article/141/ntl-release-new-broadband-modem). It may be different if you have a newer VM branded one.

I've got a Motorola sb4200 surfboard modem. That address took me to the surfboard configuration manager page but I could'nt find any thing that showed my speeds.
AntiSilence
12-07-2007, 21:01
I've got a Motorola sb4200 surfboard modem. That address took me to the surfboard configuration manager page but I could'nt find any thing that showed my speeds.

That's an old modem, I've never had one. The first one I got was a silver 100 (still got it lol) when I originally got 128k after going from their dial-up.
Mr Black
12-07-2007, 21:24
According to VM's website it's fine for 20meg, and according to customer services my area has been upgraded.
papa smurf
12-07-2007, 21:39
have you reebooted modem they need a reeboot to reconfigure to 20 mb
AntiSilence
12-07-2007, 21:58
When I noticed that my area had been upgraded, I checked my modem's config and it still said 10Mb. I rebooted it and it was then 20Mb.
Mr Black
12-07-2007, 23:02
When I noticed that my area had been upgraded, I checked my modem's config and it still said 10Mb. I rebooted it and it was then 20Mb.


To reboot it, do you just need to switch it off and then back on again?
archaic
13-07-2007, 05:29
I'm having the same issue, I had 20mb after I re-booted my modem (old silver NTL...150 I think)
then 5 mins later dropped to 10-12mb again.
followed all steps in this thread and still not working
Slyder
13-07-2007, 06:52
I've got a Motorola sb4200 surfboard modem. That address took me to the surfboard configuration manager page but I could'nt find any thing that showed my speeds.

Even if you could prove the config on that modem is 20meg, I can assure you it will not handle it. Its to old. ;)
Mr Black
14-07-2007, 05:45
Even if you could prove the config on that modem is 20meg, I can assure you it will not handle it. Its to old. ;)


So how do I get around that then? because VM insist my modem is fine!:confused:
Slyder
14-07-2007, 22:41
So how do I get around that then? because VM insist my modem is fine!:confused:

Then its time for the modem to have an "accident" ;)
Mr Black
14-07-2007, 23:13
Then its time for the modem to have an "accident" ;)

Hmm ;) :naughty:
Slyder
14-07-2007, 23:16
Hmm ;) :naughty:

To be honest, your make and model of modem had problems when 10meg was rolled out, so god knows why VM think its acceptable to force 20meg down the ruddy things...