Just been upgraded to 20mbit!

[Penn0r]

Logged on as per usual to download something from usenet and noticed that I was downloading at 2.24mbytes/s...kept my eye on it and now, 20 minutes later, im still going at that speed:D:D:D:);)

I have no idea why I have been upgraded (I did express an interest in the service when I called up retentions a few months back but nothing was made of it).

Anybody else with this upgrade?

Edit: Location - Manchester

[Richy99]

what speed were you on before?

[Penn0r]

10mbit - upgraded in February from 2mbit

[Acathla]

20 is a free upgrade for those on 10

[Rik]

and noticed that I was downloading at 2.24mbytes/s...kept my eye on it and now, 20 minutes later

Too slow, you should be getting 2.34MB/s* ;)





























*joke (for the slow people :))

[Hugh]

Can do you a good deal on a flameproof suit, Rik...........

[Penn0r]

20 is a free upgrade for those on 10

Well that explains it :dunce:

[Acathla]

Free*

*defined as £2 extra per month















(Can I borrow your flameproof suit after you Rik?)

[Richy99]

£2 was for the XL package NOT the upgrade as people on 10meg are paying £37

[Penn0r]

£2 was for the XL package NOT the upgrade as people on 10meg are paying £37

Im paying £26 after that chat with retentions

[gfunk303]

After calling retentions advised that i was switching to SKY BB unless they could price match their price getting 20 meg for £15.99 for the now upgraded 20 meg package only down fall is have to call in every 3 months to have them apply this good will gesture as they call it :D:D:D

[Richy99]

did you have any intention of going to sky or did you just call up to get it cheaper?

[gfunk303]

No intention of going to Sky no BT line but they dont know that i just kept saying i am a great customer pay my bills on time and if you cant price match SKY then what can you do for me as a retentions department they started with £10 off or something did not accept that just kept saying if you cant price match i am off to SKY and then they said OK as long as i call in every 3 months :-) try it you can only gain out of it .

[Penn0r]

Me, I wasnt bothered - If they lowered the price I was prepared to stay (that is why I called) but if they didnt lower the price, £26 was a ridiculous price to pay for 2mbit and I would have happily left. As it was, they reduced the total bill of £38 to £26 (other services) and improved the speed from 2mbit to 10mbit

[Apness]

What's the retentions number? I have every intention of cancelling the BB service tommorrow if the tech guy can't find anything wrong with the box or the line - slow is one thing, no i/net at all 1 or 2 days a week every week for last few months is just rubbish. And paying £37 for rubbish makes me the fool, not them. I'll be going back to the postcode lottery that is adsl I guess, but might as well see if retentions will do me the deal of the century to stay, and make me grit my teeth when the i/net conks out, knowing that I'm paying sod all for my ****e service.