View Full Version : ST5 Stoke - On - Trent slow connection ?
Monotone
04-07-2007, 15:46
Is it just me or is everyone getting this really slow connection in this area?
I'm a big online gamer and I have noticed my ping has rose to around 80-100 ms from around 20-40 which doesn't sound alot and I know players who play with that all the time, but when mine hits the 80-100 ms mark it's unplayable and I tried everything with the settings firewalls etc.
So in the end i'm pointing the finger at branson but need others opinion?
I never had these problems with ntl only since i have got the move to virgin media with there "super duper fast broadband" ....
Btw nice to meet you all I have been a reader for around a year but now thanks to the super virgin company i'm a resident whiner too ;)
Thanks,
Matt.
jingleman
04-07-2007, 15:54
Is it just me or is everyone getting this really slow connection in this area?
I'm a big online gamer and I have noticed my ping has rose to around 80-100 ms from around 20-40 which doesn't sound alot and I know players who play with that all the time, but when mine hits the 80-100 ms mark it's unplayable and I tried everything with the settings firewalls etc.
So in the end i'm pointing the finger at branson but need others opinion?
I never had these problems with ntl only since i have got the move to virgin media with there "super duper fast broadband" ....
Btw nice to meet you all I have been a reader for around a year but now thanks to the super virgin company i'm a resident whiner too ;)
Thanks,
Matt.
Welcome to the forum :tu:
Following April's issues in Stoke area, things had not been too bad up until the end of last week. Then since 20Mb upgrade yesterday it's got even worse :mad:
That said I saw water gushing out of those little black Nynex traingles outside houses in my road yesterday. Next time a VM engineer comes to pull a cable I hope he's a trained scuba-diver as there's much water under he pavement :Yikes:
hades1380
04-07-2007, 16:44
Yes really getting on my nerves now.
It seems to die earlier and earlier each day.
Currently getting this but very unstable.
Wed, 04 Jul 2007 15:40:07 GMT
1st 512K took 4476 ms = 114.4 KB/sec, approx 943 Kbps, 0.92 Mbps
2nd 512K took 6440 ms = 79.5 KB/sec, approx 655 Kbps, 0.64 Mbps
3rd 512K took 6389 ms = 80.1 KB/sec, approx 660 Kbps, 0.64 Mbps
4th 512K took 4757 ms = 107.6 KB/sec, approx 887 Kbps, 0.87 Mbps
Overall Average Speed = approx 786 Kbps, 0.77 Mbps
It went about 40mins ~ 1h ago.
Comes back towards midnight. There have been faults reported in surrounding areas the last few evenings but why this keeps happening who knows.
Just hope some VM guys on here can help sort the issues.
Welcome to the forum i doubt anyone can help you tbh theres a hell of a lot of people in the same boat and all our cries are just hitting deaf ears.
Worst of them is vm technical support 1st line and there scripts 2nd line is a bit better and even the guys there told me to switch provider i have totally gave up after having these problems since the virgin media rebrand they done something which totally screwed the works up for me to much of a coincidence for my liking and now with all these charges being brought in im off.
i phoned them up today to see where the free months i got told to apply for from the engineer had went and they said they couldnt credit me any as my issues hadnt been resolved (big lol), so i asked for disconnections please and ok putting you through after waiting like a fool for 20 mins my mobile credit ran out (bye to my phones last 9 quid).
So i emailed them to complain and asked to be disconnected im not putting up with it anymore i waited for the upgrade went fine 2 days then bam back to where i was slow downloads random disconnect due to the massive amount of packet loss (like packets where net was not even responding for 2 mins apart).
So now for me its just a waiting game as when they can be bothered to get in touch if i dont hear anything by friday ill be back on the phone and screaming on again nothing is getting solved in a hurry and just looks like getting worse, i was out of contract 4 year ago and they just treat me like a fool so time to shop about or i could just cancel and restart and get my net for nearly a tenner cheaper for a year but no i dont think ill go that route for some reson :S.
You can get a bt line which is like 10-12 quid a month rental and sky package with sky sports and upto 16mb (but i only want about 5-10 and stable) broadband and it works out about £53 only a tenner dearer than im paying for net only atm £37 + the £5 lolable handling charge.
So ill still troll the posts on here and hopefully ill get a reply before i vent my spleen on friday and if i dont one of the workers on here can try and get me disconnected i hope :).
So farewell fellow winers good luck with your deaf cries
p.s. before i leave ill complain like the rest to ofcom and even bbc watchdog tonight in the hope that it will somehow help you guys left on the good ship lollypop :).
hades1380
04-07-2007, 18:08
Getting Slowwwwwwwwwwwwwwwer still ...
Wed, 04 Jul 2007 17:03:44 GMT
1st 512K took 7621 ms = 67.2 KB/sec, approx 554 Kbps, 0.54 Mbps
2nd 512K took 8292 ms = 61.7 KB/sec, approx 508 Kbps, 0.5 Mbps
3rd 512K took 9494 ms = 53.9 KB/sec, approx 444 Kbps, 0.43 Mbps
4th 512K took 8943 ms = 57.3 KB/sec, approx 472 Kbps, 0.46 Mbps
Overall Average Speed = approx 495 Kbps, 0.48 Mbps
This is ridiculous Just when I need to use this darn connection it dies each day.
Is there any point calling VM for a network fault ? if so who and no i'm not paying the cost of the call !! the cheek .
:mad:
Monotone
04-07-2007, 18:29
Well ok here's me reporting in,
My brother plays a online game called guild wars, its ping is normally around 150ms to 200ms which for a game like that is perfect, now then right now he has a average ping of 1000ms to 6000ms! I cant understand what the big problem is what was the major difference from NTL to Virgin no cabling was changed (was it?!) are they just giving us slow speeds?
I play CSS for money and I have no intention of playing that game tonight or for the past 3 nights with my net playing up as it is, it's a absolute shambles and I am so raged at their "broadband support" call charges.
I'm thinking two words in my head when I think about paying 25p a minute to listen to someone tell me to hold, hold, hold and then find out there's nothing that can be done or that they can be arsed to do, guess what they are.
Well there's my little whine.
Matt.
:td:
hades1380
04-07-2007, 19:16
Even Slower nowwwww :mad:
Wed, 04 Jul 2007 18:13:56 GMT
1st 512K took 11166 ms = 45.9 KB/sec, approx 378 Kbps, 0.37 Mbps
2nd 512K took 14871 ms = 34.4 KB/sec, approx 283 Kbps, 0.28 Mbps
3rd 512K took 9604 ms = 53.3 KB/sec, approx 439 Kbps, 0.43 Mbps
4th 512K took 15552 ms = 32.9 KB/sec, approx 271 Kbps, 0.26 Mbps
Overall Average Speed = approx 343 Kbps, 0.34 Mbps
darkrage
04-07-2007, 19:40
hi 10m vm here and this is my test :(
Wed, 04 Jul 2007 18:26:52 GMT
1st 512K took 11204 ms = 45.7 KB/sec, approx 377 Kbps, 0.37 Mbps
2nd 512K took 11984 ms = 42.7 KB/sec, approx 352 Kbps, 0.34 Mbps
3rd 512K took 11094 ms = 46.2 KB/sec, approx 381 Kbps, 0.37 Mbps
4th 512K took 10890 ms = 47 KB/sec, approx 387 Kbps, 0.38 Mbps
Overall Average Speed = approx 374 Kbps, 0.37 Mbps
---------- Post added at 19:40 ---------- Previous post was at 19:31 ----------
https://www.cableforum.co.uk/images/local/2007/07/117.png (http://www.speedtest.net)
Monotone
04-07-2007, 20:28
Erm ok thats pants, i'm on 2mb
04 Jul 2007 19:25:55 GMT
1st 512K took 14047 ms = 36.4 KB/sec, approx 300 Kbps, 0.29 Mbps
2nd 512K took 11312 ms = 45.3 KB/sec, approx 373 Kbps, 0.36 Mbps
3rd 512K took 14219 ms = 36 KB/sec, approx 297 Kbps, 0.29 Mbps
4th 512K took 16703 ms = 30.7 KB/sec, approx 253 Kbps, 0.25 Mbps
Overall Average Speed = approx 306 Kbps, 0.3 Mbps
Well that aint 2mb to me ffs if only branson was hear with that whiny voiced red haired lady .... (or is that branson ?!) i'd rip their heads off and .... *trails off*
Sigh.
Matt.
Joyous 20mb connection here in ST5 for me too.....
1st 512K took 10860 ms = 47.1 KB/sec, approx 388 Kbps, 0.38 Mbps
2nd 512K took 9203 ms = 55.6 KB/sec, approx 458 Kbps, 0.45 Mbps
3rd 512K took 10750 ms = 47.6 KB/sec, approx 392 Kbps, 0.38 Mbps
4th 512K took 11687 ms = 43.8 KB/sec, approx 361 Kbps, 0.35 Mbps
Overall Average Speed = approx 400 Kbps, 0.39 Mbps
Change to a proxy ( for the few sites i can still use it with ) and...
Wed, 4 Jul 2007 20:40:51 UTC
1st 512K took 344 ms = 1488.4 KB/sec, approx 12264 Kbps, 11.98 Mbps
2nd 512K took 344 ms = 1488.4 KB/sec, approx 12264 Kbps, 11.98 Mbps
3rd 512K took 344 ms = 1488.4 KB/sec, approx 12264 Kbps, 11.98 Mbps
4th 512K took 343 ms = 1492.7 KB/sec, approx 12300 Kbps, 12.01 Mbps
Overall Average Speed = approx 12273 Kbps, 11.99 Mbps
My life would be so incomplete without this useless service.
Monotone
04-07-2007, 21:55
Ok, do they even know there is a problem ?
I mean they CANNOT expect us to put up with this, if i went to a computer shop and brought a graphics card that only worked to its full potential 5-10% of the time, I would have a full refund and have it replaced.
Why is it/should it be different for broadband ?
Matt.
Sigh.
TraxData
04-07-2007, 22:14
You guys should check out the server status page, net loss/slow all over the place (including here)
I'm an ex gamer from ST5 and it's toss until 12.30.
Bad ping is one thing but packet loss is the problem.
BTW welcome fellow ex gamer;)
hades1380
05-07-2007, 00:37
Just rediculous its 12:35 and the speed has got back to useable
Wed, 04 Jul 2007 23:31:30 GMT
1st 512K took 1122 ms = 456.3 KB/sec, approx 3760 Kbps, 3.67 Mbps
2nd 512K took 1362 ms = 375.9 KB/sec, approx 3097 Kbps, 3.02 Mbps
3rd 512K took 751 ms = 681.8 KB/sec, approx 5618 Kbps, 5.49 Mbps
4th 512K took 1081 ms = 473.6 KB/sec, approx 3902 Kbps, 3.81 Mbps
Overall Average Speed = approx 4094 Kbps, 4 Mbps
If a bit unstable this was the best of today.
Guess it will go out again tomorrow when I need to use the darn service.
VM sort it out ........
Monotone
05-07-2007, 15:04
Hello ex gamer :D
Ok got back from work and ...
Thu, 05 Jul 2007 14:02:39 GMT
1st 512K took 2157 ms = 237.4 KB/sec, approx 1956 Kbps, 1.91 Mbps
2nd 512K took 2125 ms = 240.9 KB/sec, approx 1985 Kbps, 1.94 Mbps
3rd 512K took 2140 ms = 239.3 KB/sec, approx 1972 Kbps, 1.93 Mbps
4th 512K took 2141 ms = 239.1 KB/sec, approx 1970 Kbps, 1.92 Mbps
Overall Average Speed = approx 1971 Kbps, 1.92 Mbps
Hmm thats nice, till later...
Matt.
Do it again at 4.30;)
Bet your not gaming tonight:(
Monotone
05-07-2007, 17:06
Heres my speed now, playing CSS fine now with sub 40ms ping which is standard for me.
Thu, 05 Jul 2007 16:04:56 GMT
1st 512K took 2157 ms = 237.4 KB/sec, approx 1956 Kbps, 1.91 Mbps
2nd 512K took 2312 ms = 221.5 KB/sec, approx 1825 Kbps, 1.78 Mbps
3rd 512K took 2156 ms = 237.5 KB/sec, approx 1957 Kbps, 1.91 Mbps
4th 512K took 2141 ms = 239.1 KB/sec, approx 1970 Kbps, 1.92 Mbps
Overall Average Speed = approx 1927 Kbps, 1.88 Mbps
Still not bad i'm feeling less angry tonight, then again got ring the insurance now.
*feels red warm cheeks*
Matt.
Looks like the phone call last night did the trick:D
Thu, 05 Jul 2007 17:01:45 GMT
1st 512K took 2125 ms = 240.9 KB/sec, approx 1985 Kbps, 1.94 Mbps
2nd 512K took 2109 ms = 242.8 KB/sec, approx 2001 Kbps, 1.95 Mbps
3rd 512K took 2109 ms = 242.8 KB/sec, approx 2001 Kbps, 1.95 Mbps
4th 512K took 2124 ms = 241.1 KB/sec, approx 1987 Kbps, 1.94 Mbps
Overall Average Speed = approx 1994 Kbps, 1.94 Mbps
Keep it up VM:tu:
It's late and all is well in the land of ST5:-
Thu, 05 Jul 2007 23:54:30 GMT
1st 512K took 2156 ms = 237.5 KB/sec, approx 1957 Kbps, 1.91 Mbps
2nd 512K took 2219 ms = 230.7 KB/sec, approx 1901 Kbps, 1.86 Mbps
3rd 512K took 2265 ms = 226 KB/sec, approx 1862 Kbps, 1.82 Mbps
4th 512K took 2125 ms = 240.9 KB/sec, approx 1985 Kbps, 1.94 Mbps
Overall Average Speed = approx 1926 Kbps, 1.88 Mbps
Nice 1;)
Nearly worn the mouse out tonight :)
the-cable-guy
06-07-2007, 05:38
lol when i lived in Shelton my service was shyte now that im in Sheffield its even shyter lol
Still pants for me, less than 2mb worth of throughput on this supposed 20mb line.
Even at 7:30am i dont get better than 7mb
Booo VM .. Booo
Still pants for me, less than 2mb worth of throughput on this supposed 20mb line.
Even at 7:30am i dont get better than 7mb
Booo VM .. Booo
What protocol?
If http, which sites?
http, ftp - didnt bother trying anything else.
ftp.hp.com - 35kb/s
download.microsoft.com - 71kb/s
any other site i went to was massively sluggish, youtube unwatchable ( but fine if i view from adsl connection )
Whilst it isnt as bas right now as it has been, its still pretty useless ( running at about 5mb now )
Mine's fine in ST5 with little packet loss:)
It's still fine here in ST5:tu:
Well its completely .. and i mean _completely_ pathetic here in my neck of st5
1st 512K took 671 ms = 763 KB/sec, approx 6287 Kbps, 6.14 Mbps
2nd 512K took 782 ms = 654.7 KB/sec, approx 5395 Kbps, 5.27 Mbps
3rd 512K took 797 ms = 642.4 KB/sec, approx 5293 Kbps, 5.17 Mbps
4th 512K took 1046 ms = 489.5 KB/sec, approx 4033 Kbps, 3.94 Mbps
Overall Average Speed = approx 5252 Kbps, 5.13 Mbps
download.microsoft.com 57KB/s
f1test.notlong.com 611KB/s
speedtest.net (dublin)
https://www.cableforum.co.uk/images/local/2007/07/68.png (http://www.speedtest.net)
speedtest.net (amsterdam)
https://www.cableforum.co.uk/images/local/2007/07/69.png (http://www.speedtest.net)
speedcheck.ispconnect.co.uk 506.68 KB/s
-----------------------------------------------------------------
changed to use a manchester proxy instead of direct and guess what happens again:
1st 512K took 406 ms = 1261.1 KB/sec, approx 10391 Kbps, 10.15 Mbps
2nd 512K took 344 ms = 1488.4 KB/sec, approx 12264 Kbps, 11.98 Mbps
3rd 512K took 359 ms = 1426.2 KB/sec, approx 11752 Kbps, 11.48 Mbps
4th 512K took 391 ms = 1309.5 KB/sec, approx 10790 Kbps, 10.54 Mbps
Overall Average Speed = approx 11299 Kbps, 11.04 Mbps
added a quick newsgroups on 8 connections 'test' download as well and this is getting kinda beyond a joke, the throughput is rediculous and browsing appaulingly slow, youtube is out of the window at any time and webpages seem to be served by little ants running through treacle.
I'm in the ST6 area of Stoke and am allegedly on the 20Mbps service
I've been getting speeds around 300kbps to 1Mbps now for about 2 months. I've had an engineer visit who replaced the modem and insisted that everything at my end is now working fully.
They are getting another phone call shortly, this is ridiculous now, especially as the price increase has gone through.
scoobydoo[uk]
11-07-2007, 15:03
ST9 and its fine here, can download at 2.34mbps on newsgroups.
stewlewis
18-07-2007, 19:07
ST5 Area of Newcastle. 2Mb connection.
Which speedtest is the one to use? It's the inconsistancy that annoys me and the traffic shaping 'rules'. General web browsing is sluggish and unresponsive. Downloads are eratic. I downloaded/uploaded 1.3GB today during off peak hours, nothing after 4PM. But I'm traffic shaped and it affects everything not a smooth 1Mb limit.
Tech supp suggest:
http://ageoe.notlong.com/
Tonight it levels out at 49.5KB/s
http://speedtest.net
Maidenhead.
569kb/s and 181kb/s
http://www.thinkbroadband.com/speedtest.html
292kb/s and 189kb/s
The speedtest on here:
Wed, 18 Jul 2007 18:03:18 UTC
1st 512K took 2141 ms = 239.1 KB/sec, approx 1970 Kbps, 1.92 Mbps
2nd 512K took 2140 ms = 239.3 KB/sec, approx 1972 Kbps, 1.93 Mbps
3rd 512K took 2141 ms = 239.1 KB/sec, approx 1970 Kbps, 1.92 Mbps
4th 512K took 2156 ms = 237.5 KB/sec, approx 1957 Kbps, 1.91 Mbps
Overall Average Speed = approx 1967 Kbps, 1.92 Mbps
DL test here:
http://www.speedtest.d04.net/
243KB/s 1.9Mbit
Speed tests 'inside' VM network and on their servers are fine. But who spends all their time inside the VM network?
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